Sorry for all incoveniences. All your VMs have private Ip now. You can associate your public IP to the right VM. Tell me if you continue having problems.
Regards,
Henar

Comment by mario.scalabrino@yahoo.it :
Taank you Henar,

I could associate the public IP now.

I cannot associate my security group named "certifydocsecgroup1" to my
instance, how can I do it?
It is currently associated "default" I cannot find how to do it, it
seems that only in the launch phase is possible to associate it , isn't
it strange?Maybe I'm missing something.

Mario

On 11/05/2016 12:12, Help-Desk wrote:
>
> Sorry for all incoveniences. All your VMs have private Ip now. You can
> associate your public IP to the right VM. Tell me if you continue
> having problems.
> Regards,
> Henar
>
> Message Title
> FW External User </secure/ViewProfile.jspa?name=fw.ext.user>
> created an issue
>
> Help-Desk <https://jira.fiware.org/browse/HELP> / extRequest
> <https://jira.fiware.org/browse/HELP-6564> HELP-6564
> <https://jira.fiware.org/browse/HELP-6564>
> Instance lost IP and security group - cannot associate them again
> <https://jira.fiware.org/browse/HELP-6564>
>
> Issue Type: extRequest extRequest
> Assignee: Henar Muñoz </secure/ViewProfile.jspa?name=henar>
> Components: FIWARE-LAB-HELP
> Created: 10/May/16 5:46 PM
> Priority: Major Major
> Reporter: FW External User </secure/ViewProfile.jspa?name=fw.ext.user>
>
> Hello Help desk
>
> in the afternoon, for no apparent reason my instance CertifydocServer03
> lost the puplic IP and the Security groups.
>
> I cannot associate them now.
>
> For example this is the error message when I try to associate te IP
> after the allocation to Certifydoc03 instance.
> (now the public IP is also different, before was 130.206.114.66) can I
> have it back?
> I cannot find anymore how associate the security group to my instance
>
> Please help
>
> Thank you in advance
>
> Mario
>
> User name: mario.scalabrino@yahoo.it
>
> Tenant name: marioscalabrino cloud
>
> Tenant id: 198d8d1e93684abc999ac39fd63d7c6c
>
> Region: Spain2
>
> Authentication URL: *http://130.206.84.8:4730/v3/*
>
> [Created via e-mail received from: Mario Scalabrino
> <mario.scalabrino@yahoo.it>]
>
> Add Comment <https://jira.fiware.org/browse/HELP-6564#add-comment>
> Add Comment <https://jira.fiware.org/browse/HELP-6564#add-comment>
>
> This message was sent by Atlassian JIRA (v6.4.1#64016-sha1:5d75814)
> Atlassian logo
>

Comment by mario.scalabrino@yahoo.it :
Everything works now thanks

can you please remove the default group the the instance
"CertifydocServer03" now that I have my personal security group associated?

THank you

Mario

On 11/05/2016 13:32, Help-Desk wrote:
>
> Hi
> I have associated the security group to your VM.
> Tell me if you need anything else.
> Regards,
> Henar
>
> Message Title
> FW External User </secure/ViewProfile.jspa?name=fw.ext.user>
> created an issue
>
> Help-Desk <https://jira.fiware.org/browse/HELP> / extRequest
> <https://jira.fiware.org/browse/HELP-6564> HELP-6564
> <https://jira.fiware.org/browse/HELP-6564>
> Instance lost IP and security group - cannot associate them again
> <https://jira.fiware.org/browse/HELP-6564>
>
> Issue Type: extRequest extRequest
> Assignee: Henar Muñoz </secure/ViewProfile.jspa?name=henar>
> Components: FIWARE-LAB-HELP
> Created: 10/May/16 5:46 PM
> Priority: Major Major
> Reporter: FW External User </secure/ViewProfile.jspa?name=fw.ext.user>
>
> Hello Help desk
>
> in the afternoon, for no apparent reason my instance CertifydocServer03
> lost the puplic IP and the Security groups.
>
> I cannot associate them now.
>
> For example this is the error message when I try to associate te IP
> after the allocation to Certifydoc03 instance.
> (now the public IP is also different, before was 130.206.114.66) can I
> have it back?
> I cannot find anymore how associate the security group to my instance
>
> Please help
>
> Thank you in advance
>
> Mario
>
> User name: mario.scalabrino@yahoo.it
>
> Tenant name: marioscalabrino cloud
>
> Tenant id: 198d8d1e93684abc999ac39fd63d7c6c
>
> Region: Spain2
>
> Authentication URL: *http://130.206.84.8:4730/v3/*
>
> [Created via e-mail received from: Mario Scalabrino
> <mario.scalabrino@yahoo.it>]
>
> Add Comment <https://jira.fiware.org/browse/HELP-6564#add-comment>
> Add Comment <https://jira.fiware.org/browse/HELP-6564#add-comment>
>
> This message was sent by Atlassian JIRA (v6.4.1#64016-sha1:5d75814)
> Atlassian logo
>

Comment by mario.scalabrino@yahoo.it :
Thanks

Mario

On 11/05/2016 16:42, Help-Desk wrote:
>
> Hi
> The default security group has been dissasociated.
> Thanks,
> Henar
>
> Message Title
> FW External User </secure/ViewProfile.jspa?name=fw.ext.user>
> created an issue
>
> Help-Desk <https://jira.fiware.org/browse/HELP> / extRequest
> <https://jira.fiware.org/browse/HELP-6564> HELP-6564
> <https://jira.fiware.org/browse/HELP-6564>
> Instance lost IP and security group - cannot associate them again
> <https://jira.fiware.org/browse/HELP-6564>
>
> Issue Type: extRequest extRequest
> Assignee: Henar Muñoz </secure/ViewProfile.jspa?name=henar>
> Components: FIWARE-LAB-HELP
> Created: 10/May/16 5:46 PM
> Priority: Major Major
> Reporter: FW External User </secure/ViewProfile.jspa?name=fw.ext.user>
>
> Hello Help desk
>
> in the afternoon, for no apparent reason my instance CertifydocServer03
> lost the puplic IP and the Security groups.
>
> I cannot associate them now.
>
> For example this is the error message when I try to associate te IP
> after the allocation to Certifydoc03 instance.
> (now the public IP is also different, before was 130.206.114.66) can I
> have it back?
> I cannot find anymore how associate the security group to my instance
>
> Please help
>
> Thank you in advance
>
> Mario
>
> User name: mario.scalabrino@yahoo.it
>
> Tenant name: marioscalabrino cloud
>
> Tenant id: 198d8d1e93684abc999ac39fd63d7c6c
>
> Region: Spain2
>
> Authentication URL: *http://130.206.84.8:4730/v3/*
>
> [Created via e-mail received from: Mario Scalabrino
> <mario.scalabrino@yahoo.it>]
>
> Add Comment <https://jira.fiware.org/browse/HELP-6564#add-comment>
> Add Comment <https://jira.fiware.org/browse/HELP-6564#add-comment>
>
> This message was sent by Atlassian JIRA (v6.4.1#64016-sha1:5d75814)
> Atlassian logo
>