Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Hello Help desk
in the afternoon, for no apparent reason my instance CertifydocServer03
lost the puplic IP and the Security groups.
I cannot associate them now.
For example this is the error message when I try to associate te IP
after the allocation to Certifydoc03 instance.
(now the public IP is also different, before was 130.206.114.66) can I
have it back?
I cannot find anymore how associate the security group to my instance
Please help
Thank you in advance
Mario
User name: mario.scalabrino@yahoo.it
Tenant name: marioscalabrino cloud
Tenant id: 198d8d1e93684abc999ac39fd63d7c6c
Region: Spain2
Authentication URL: *http://130.206.84.8:4730/v3/*
[Created via e-mail received from: Mario Scalabrino <mario.scalabrino@yahoo.it>]
Activity
| Fix Version/s | 2021 [ 12600 ] |
| Summary | Instance lost IP and security group - cannot associate them again | FIWARE.Request.Lab.Spain.Instance lost IP and security group - cannot associate them again |
| Resolution | Done [ 10000 ] | |
| Status | Answered [ 10104 ] | Closed [ 6 ] |
| Status | In Progress [ 3 ] | Answered [ 10104 ] |
| Attachment | jjbhhddg.png [ 20659 ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Description |
Hello Help desk in the afternoon, for no apparent reason my instance CertifydocServer03 lost the puplic IP and the Security groups. I cannot associate them now. For example this is the error message when I try to associate te IP after the allocation to Certifydoc03 instance. (now the public IP is also different, before was 130.206.114.66) can I have it back? I cannot find anymore how associate the security group to my instance Please help Thank you in advance Mario User name: *mario.scalabrino@yahoo.it* Tenant name: *marioscalabrino cloud* Tenant id: *198d8d1e93684abc999ac39fd63d7c6c* Region: *Spain2* Authentication URL: *http://130.206.84.8:4730/v3/* [Created via e-mail received from: Mario Scalabrino <mario.scalabrino@yahoo.it>] |
Hello Help desk in the afternoon, for no apparent reason my instance CertifydocServer03 lost the puplic IP and the Security groups. I cannot associate them now. For example this is the error message when I try to associate te IP after the allocation to Certifydoc03 instance. (now the public IP is also different, before was 130.206.114.66) can I have it back? I cannot find anymore how associate the security group to my instance Please help Thank you in advance Mario User name: *mario.scalabrino@yahoo.it* Tenant name: *marioscalabrino cloud* Tenant id: *198d8d1e93684abc999ac39fd63d7c6c* Region: *Spain2* Authentication URL: *http://130.206.84.8:4730/v3/* [Created via e-mail received from: Mario Scalabrino <mario.scalabrino@yahoo.it>] |
| HD-Node | Spain [ 10846 ] |
| Component/s | FIWARE-LAB-HELP [ 10279 ] |
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Henar Muñoz [ henar ] |