Comment by mario.scalabrino@yahoo.it :
Thanks

Mario

On 11/05/2016 16:42, Help-Desk wrote:
>
> Hi
> The default security group has been dissasociated.
> Thanks,
> Henar
>
> Message Title
> FW External User </secure/ViewProfile.jspa?name=fw.ext.user>
> created an issue
>
> Help-Desk <https://jira.fiware.org/browse/HELP> / extRequest
> <https://jira.fiware.org/browse/HELP-6564> HELP-6564
> <https://jira.fiware.org/browse/HELP-6564>
> Instance lost IP and security group - cannot associate them again
> <https://jira.fiware.org/browse/HELP-6564>
>
> Issue Type: extRequest extRequest
> Assignee: Henar Muñoz </secure/ViewProfile.jspa?name=henar>
> Components: FIWARE-LAB-HELP
> Created: 10/May/16 5:46 PM
> Priority: Major Major
> Reporter: FW External User </secure/ViewProfile.jspa?name=fw.ext.user>
>
> Hello Help desk
>
> in the afternoon, for no apparent reason my instance CertifydocServer03
> lost the puplic IP and the Security groups.
>
> I cannot associate them now.
>
> For example this is the error message when I try to associate te IP
> after the allocation to Certifydoc03 instance.
> (now the public IP is also different, before was 130.206.114.66) can I
> have it back?
> I cannot find anymore how associate the security group to my instance
>
> Please help
>
> Thank you in advance
>
> Mario
>
> User name: mario.scalabrino@yahoo.it
>
> Tenant name: marioscalabrino cloud
>
> Tenant id: 198d8d1e93684abc999ac39fd63d7c6c
>
> Region: Spain2
>
> Authentication URL: *http://130.206.84.8:4730/v3/*
>
> [Created via e-mail received from: Mario Scalabrino
> <mario.scalabrino@yahoo.it>]
>
> Add Comment <https://jira.fiware.org/browse/HELP-6564#add-comment>
> Add Comment <https://jira.fiware.org/browse/HELP-6564#add-comment>
>
> This message was sent by Atlassian JIRA (v6.4.1#64016-sha1:5d75814)
> Atlassian logo
>

Comment by mario.scalabrino@yahoo.it :
Everything works now thanks

can you please remove the default group the the instance
"CertifydocServer03" now that I have my personal security group associated?

THank you

Mario

On 11/05/2016 13:32, Help-Desk wrote:
>
> Hi
> I have associated the security group to your VM.
> Tell me if you need anything else.
> Regards,
> Henar
>
> Message Title
> FW External User </secure/ViewProfile.jspa?name=fw.ext.user>
> created an issue
>
> Help-Desk <https://jira.fiware.org/browse/HELP> / extRequest
> <https://jira.fiware.org/browse/HELP-6564> HELP-6564
> <https://jira.fiware.org/browse/HELP-6564>
> Instance lost IP and security group - cannot associate them again
> <https://jira.fiware.org/browse/HELP-6564>
>
> Issue Type: extRequest extRequest
> Assignee: Henar Muñoz </secure/ViewProfile.jspa?name=henar>
> Components: FIWARE-LAB-HELP
> Created: 10/May/16 5:46 PM
> Priority: Major Major
> Reporter: FW External User </secure/ViewProfile.jspa?name=fw.ext.user>
>
> Hello Help desk
>
> in the afternoon, for no apparent reason my instance CertifydocServer03
> lost the puplic IP and the Security groups.
>
> I cannot associate them now.
>
> For example this is the error message when I try to associate te IP
> after the allocation to Certifydoc03 instance.
> (now the public IP is also different, before was 130.206.114.66) can I
> have it back?
> I cannot find anymore how associate the security group to my instance
>
> Please help
>
> Thank you in advance
>
> Mario
>
> User name: mario.scalabrino@yahoo.it
>
> Tenant name: marioscalabrino cloud
>
> Tenant id: 198d8d1e93684abc999ac39fd63d7c6c
>
> Region: Spain2
>
> Authentication URL: *http://130.206.84.8:4730/v3/*
>
> [Created via e-mail received from: Mario Scalabrino
> <mario.scalabrino@yahoo.it>]
>
> Add Comment <https://jira.fiware.org/browse/HELP-6564#add-comment>
> Add Comment <https://jira.fiware.org/browse/HELP-6564#add-comment>
>
> This message was sent by Atlassian JIRA (v6.4.1#64016-sha1:5d75814)
> Atlassian logo
>

Comment by mario.scalabrino@yahoo.it :
Taank you Henar,

I could associate the public IP now.

I cannot associate my security group named "certifydocsecgroup1" to my
instance, how can I do it?
It is currently associated "default" I cannot find how to do it, it
seems that only in the launch phase is possible to associate it , isn't
it strange?Maybe I'm missing something.

Mario

On 11/05/2016 12:12, Help-Desk wrote:
>
> Sorry for all incoveniences. All your VMs have private Ip now. You can
> associate your public IP to the right VM. Tell me if you continue
> having problems.
> Regards,
> Henar
>
> Message Title
> FW External User </secure/ViewProfile.jspa?name=fw.ext.user>
> created an issue
>
> Help-Desk <https://jira.fiware.org/browse/HELP> / extRequest
> <https://jira.fiware.org/browse/HELP-6564> HELP-6564
> <https://jira.fiware.org/browse/HELP-6564>
> Instance lost IP and security group - cannot associate them again
> <https://jira.fiware.org/browse/HELP-6564>
>
> Issue Type: extRequest extRequest
> Assignee: Henar Muñoz </secure/ViewProfile.jspa?name=henar>
> Components: FIWARE-LAB-HELP
> Created: 10/May/16 5:46 PM
> Priority: Major Major
> Reporter: FW External User </secure/ViewProfile.jspa?name=fw.ext.user>
>
> Hello Help desk
>
> in the afternoon, for no apparent reason my instance CertifydocServer03
> lost the puplic IP and the Security groups.
>
> I cannot associate them now.
>
> For example this is the error message when I try to associate te IP
> after the allocation to Certifydoc03 instance.
> (now the public IP is also different, before was 130.206.114.66) can I
> have it back?
> I cannot find anymore how associate the security group to my instance
>
> Please help
>
> Thank you in advance
>
> Mario
>
> User name: mario.scalabrino@yahoo.it
>
> Tenant name: marioscalabrino cloud
>
> Tenant id: 198d8d1e93684abc999ac39fd63d7c6c
>
> Region: Spain2
>
> Authentication URL: *http://130.206.84.8:4730/v3/*
>
> [Created via e-mail received from: Mario Scalabrino
> <mario.scalabrino@yahoo.it>]
>
> Add Comment <https://jira.fiware.org/browse/HELP-6564#add-comment>
> Add Comment <https://jira.fiware.org/browse/HELP-6564#add-comment>
>
> This message was sent by Atlassian JIRA (v6.4.1#64016-sha1:5d75814)
> Atlassian logo
>

Sorry for all incoveniences. All your VMs have private Ip now. You can associate your public IP to the right VM. Tell me if you continue having problems.
Regards,
Henar