Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Hello Help desk
in the afternoon, for no apparent reason my instance CertifydocServer03
lost the puplic IP and the Security groups.
I cannot associate them now.
For example this is the error message when I try to associate te IP
after the allocation to Certifydoc03 instance.
(now the public IP is also different, before was 130.206.114.66) can I
have it back?
I cannot find anymore how associate the security group to my instance
Please help
Thank you in advance
Mario
User name: mario.scalabrino@yahoo.it
Tenant name: marioscalabrino cloud
Tenant id: 198d8d1e93684abc999ac39fd63d7c6c
Region: Spain2
Authentication URL: *http://130.206.84.8:4730/v3/*
[Created via e-mail received from: Mario Scalabrino <mario.scalabrino@yahoo.it>]
Comment by mario.scalabrino@yahoo.it :
Thanks
Mario
On 11/05/2016 16:42, Help-Desk wrote:
>
> Hi
> The default security group has been dissasociated.
> Thanks,
> Henar
>
> Message Title
> FW External User </secure/ViewProfile.jspa?name=fw.ext.user>
> created an issue
>
> Help-Desk <https://jira.fiware.org/browse/HELP> / extRequest
> <https://jira.fiware.org/browse/HELP-6564>
HELP-6564> <https://jira.fiware.org/browse/HELP-6564>
> Instance lost IP and security group - cannot associate them again
> <https://jira.fiware.org/browse/HELP-6564>
>
> Issue Type: extRequest extRequest
> Assignee: Henar Muñoz </secure/ViewProfile.jspa?name=henar>
> Components: FIWARE-LAB-HELP
> Created: 10/May/16 5:46 PM
> Priority: Major Major
> Reporter: FW External User </secure/ViewProfile.jspa?name=fw.ext.user>
>
> Hello Help desk
>
> in the afternoon, for no apparent reason my instance CertifydocServer03
> lost the puplic IP and the Security groups.
>
> I cannot associate them now.
>
> For example this is the error message when I try to associate te IP
> after the allocation to Certifydoc03 instance.
> (now the public IP is also different, before was 130.206.114.66) can I
> have it back?
> I cannot find anymore how associate the security group to my instance
>
> Please help
>
> Thank you in advance
>
> Mario
>
> User name: mario.scalabrino@yahoo.it
>
> Tenant name: marioscalabrino cloud
>
> Tenant id: 198d8d1e93684abc999ac39fd63d7c6c
>
> Region: Spain2
>
> Authentication URL: *http://130.206.84.8:4730/v3/*
>
> [Created via e-mail received from: Mario Scalabrino
> <mario.scalabrino@yahoo.it>]
>
> Add Comment <https://jira.fiware.org/browse/HELP-6564#add-comment>
> Add Comment <https://jira.fiware.org/browse/HELP-6564#add-comment>
>
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