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  1. Help-Desk
  2. HELP-6564

FIWARE.Request.Lab.Spain.Instance lost IP and security group - cannot associate them again

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello Help desk

          in the afternoon, for no apparent reason my instance CertifydocServer03
          lost the puplic IP and the Security groups.

          I cannot associate them now.

          For example this is the error message when I try to associate te IP
          after the allocation to Certifydoc03 instance.
          (now the public IP is also different, before was 130.206.114.66) can I
          have it back?
          I cannot find anymore how associate the security group to my instance

          Please help

          Thank you in advance

          Mario

          User name: mario.scalabrino@yahoo.it

          Tenant name: marioscalabrino cloud

          Tenant id: 198d8d1e93684abc999ac39fd63d7c6c

          Region: Spain2

          Authentication URL: *http://130.206.84.8:4730/v3/*

          [Created via e-mail received from: Mario Scalabrino <mario.scalabrino@yahoo.it>]

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            Activity

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		18h 25m 1 Henar Muñoz 11/May/16 12:11 PM
            In Progress In Progress Answered Answered
            		4h 43m 1 Henar Muñoz 11/May/16 4:54 PM
            Answered Answered Closed Closed
            		8m 18s 1 Henar Muñoz 11/May/16 5:03 PM

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
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                Dates

                • Created:
                  Updated:
                  Resolved: