Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-TECH-HELP
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Labels:None
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Sender Email:
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HD-Chapter:Security
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HD-Enabler:KeyRock
Description
Hi,
We are having issues updating user account status on the fiwarelab cloud portal. After selecting authorized cloud regions and clicking "Update" an error is displayed on the screen with the following message:
"An unexpected error prevented the server from fulfilling your request. (HTTP 500)".
After that the user is not assigned to any cloud region (as shown in the attachments) and is authorized to access all regions on the dashboard.
Activity
Fernando Lopez
made changes -
Fix Version/s | 2021 [ 12600 ] |
Manuel Escriche
made changes -
HD-Enabler | KeyRock [ 10889 ] | |
HD-Chapter | Security [ 10841 ] |
Manuel Escriche
made changes -
Summary | FIWARE.Request.Lab.Security.IDM-KeyRock.Errorupdatinguseraccountstatus | FIWARE.Request.Tech.Security.IDM-KeyRock.Errorupdatinguseraccountstatus |
Alvaro Alonso
made changes -
Summary | Error updating user account status | FIWARE.Request.Lab.Security.IDM-KeyRock.Errorupdatinguseraccountstatus |
Alvaro Alonso
made changes -
External Participants |
Alvaro Alonso
made changes -
Resolution | Done [ 10000 ] | |
Status | Answered [ 10104 ] | Closed [ 6 ] |
Alvaro Alonso
made changes -
Status | In Progress [ 3 ] | Answered [ 10104 ] |
Alvaro Alonso
made changes -
Status | Open [ 1 ] | In Progress [ 3 ] |
Alvaro Alonso
made changes -
External Participants |
Manuel Escriche
made changes -
Component/s | FIWARE-TECH-HELP [ 10278 ] |
Cyril Dangerville
made changes -
External Participants |
Cyril Dangerville
made changes -
Assignee | Cyril Dangerville [ cyril.dangerville ] | Alvaro Alonso [ aalonsog ] |
Cyril Dangerville
made changes -
Field | Original Value | New Value |
---|---|---|
Project | Access Control GE [ 10810 ] | Help-Desk [ 10841 ] |
Key |
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Workflow | jira [ 36464 ] | FW extRequest Workflow-II [ 36464 ] |
User Account Email | aalonsog@dit.upm.es | |
Sender Email | murp@zhaw.ch |
Zurich Node Helpdesk
created issue -