Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-TECH-HELP
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Labels:None
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Sender Email:
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HD-Chapter:Security
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HD-Enabler:KeyRock
Description
Hi,
We are having issues updating user account status on the fiwarelab cloud portal. After selecting authorized cloud regions and clicking "Update" an error is displayed on the screen with the following message:
"An unexpected error prevented the server from fulfilling your request. (HTTP 500)".
After that the user is not assigned to any cloud region (as shown in the attachments) and is authorized to access all regions on the dashboard.
Activity
| Fix Version/s | 2021 [ 12600 ] |
| HD-Enabler | KeyRock [ 10889 ] | |
| HD-Chapter | Security [ 10841 ] |
| Summary | FIWARE.Request.Lab.Security.IDM-KeyRock.Errorupdatinguseraccountstatus | FIWARE.Request.Tech.Security.IDM-KeyRock.Errorupdatinguseraccountstatus |
| Summary | Error updating user account status | FIWARE.Request.Lab.Security.IDM-KeyRock.Errorupdatinguseraccountstatus |
| External Participants |
| Resolution | Done [ 10000 ] | |
| Status | Answered [ 10104 ] | Closed [ 6 ] |
| Status | In Progress [ 3 ] | Answered [ 10104 ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| External Participants |
| Component/s | FIWARE-TECH-HELP [ 10278 ] |
| External Participants |
| Assignee | Cyril Dangerville [ cyril.dangerville ] | Alvaro Alonso [ aalonsog ] |
| Field | Original Value | New Value |
|---|---|---|
| Project | Access Control GE [ 10810 ] | Help-Desk [ 10841 ] |
| Key |
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| Workflow | jira [ 36464 ] | FW extRequest Workflow-II [ 36464 ] |
| User Account Email | aalonsog@dit.upm.es | |
| Sender Email | murp@zhaw.ch |