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  1. Help-Desk
  2. HELP-4061

FIWARE.Request.Tech.IoT.IDAS.URGENT: request for assistance; IDAS FINESCE dedicated instance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Dear IDAS team, Carlos,

      after the disk failure on our server, we repaired, re-installed, and
      re-started the application that uses the IDAS instance on the
      130.206.80.47:8002 (Idas FINESCE)

      IDASClient c = new
      IDASClient("http://130.206.80.47:8002/idas/sml?apikey=69ra4ia6acvgm6f5p7nn19
      crdi");

      We cross-checked the network settings and the communication channel is open,
      not restricted.

      The issue is the fact that the IDAS refuse the connection by returning the
      "407 Proxy Authentication required".

      We do not have any proxy. Our software worked in the past. There seems no
      reasons for the different behavior.

      We tried to ping http://130.206.80.47, but IDAS is not answering.

      We tried to post some data through POSTMAN, but the answer is "404 Not
      Found".

      The urgency is caused by the 15th September Final review of FIENSCE with EC
      officials, so the application should be working.

      Please, could you check and reactivate the IDAS instance that serves FINESCE
      application as soon as possible in the same configuration as before.

      Thank you. M. SImonov

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help-new
      [Created via e-mail received from: "M. Simonov, PhD (ISMB)" <simonov@ismb.it>]

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        Daniele Santoro
      2. signature.asc
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        Daniele Santoro

        Activity

        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        mev Manuel Escriche made changes -
        HD-Enabler IDAS [ 10884 ]
        HD-Chapter IoT [ 10839 ]
        mev Manuel Escriche made changes -
        Sender Email simonov@ismb.it
        mev Manuel Escriche made changes -
        Summary FIWARE.Request.Tech.URGENT: request for assistance; IDAS FINESCE dedicated instance FIWARE.Request.Tech.IoT.IDAS.URGENT: request for assistance; IDAS FINESCE dedicated instance
        mev Manuel Escriche made changes -
        Summary [Fiware-lab-help] URGENT: request for assistance; IDAS FINESCE dedicated instance FIWARE.Request.Tech.URGENT: request for assistance; IDAS FINESCE dedicated instance
        mev Manuel Escriche made changes -
        Component/s FIWARE-TECH-HELP [ 10278 ]
        Component/s FIWARE-LAB-HELP [ 10279 ]
        ralli Carlos Ralli Ucendo made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        ralli Carlos Ralli Ucendo made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        ralli Carlos Ralli Ucendo made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        danieles Daniele Santoro made changes -
        Attachment signature.asc [ 17958 ]
        danieles Daniele Santoro made changes -
        Attachment signature.asc [ 17957 ]
        danieles Daniele Santoro made changes -
        Assignee Carlos Ralli Ucendo [ ralli ]
        danieles Daniele Santoro made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            ralli Carlos Ralli Ucendo
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: