Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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External Participants:
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HD-Node:Spain
Description
Hi,
Suddenly at aproximate 14:00h today our instance ssh has stopped working. The instance information is the following:
name: mentalcheck-instanceregion: spain2account: [1]massimo@bipsin.com
So we tried to reboot it but the instance it's stuck in rebooting status for approximately half an hour.How can we solve this problem?
Thanks.
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[1] massimo@bipsin.com
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[Created via e-mail received from: rdi@bipsin.com]
The issue has been emailed:
HELP-6285) [Fiware-lab-help] Instance rebooting *Hi
Yesterday there was a fiber cut. Now it seems it is possible to access to your VM. Could you try it again and tell us the results?
Thanks,
Henar
ssh root@130.206.122.255
The authenticity of host '130.206.122.255 (130.206.122.255)' can't be established.
ECDSA key fingerprint is 7b:f0:54:b3:3c:ae:72:6c:83:bb:9d:41:34:22:cf:e0.
Are you sure you want to continue connecting (yes/no)?