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  1. Help-Desk
  2. HELP-6285

FIWARE.Request.Lab.Spain.Instance rebooting

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,
          Suddenly at aproximate 14:00h today our instance ssh has stopped working. The instance information is the following:
          name: mentalcheck-instanceregion: spain2account: [1]massimo@bipsin.com
          So we tried to reboot it but the instance it's stuck in rebooting status for approximately half an hour.How can we solve this problem?
          Thanks.
          ----------------------------------------------------------------------------------------
          [1] massimo@bipsin.com
          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: rdi@bipsin.com]

            Activity

            Descending order - Click to sort in ascending order
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Instance rebooting FIWARE.Request.Lab.Spain.Instance rebooting
            henar Henar Muñoz made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            mev Manuel Escriche made changes -
            External Participants massimo@bipsin.com
            mev Manuel Escriche made changes -
            Sender Email massimo@bipsin.com rdi@bipsin.com
            mev Manuel Escriche made changes -
            Sender Email massimo@bipsin.com
            mev Manuel Escriche made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            mev Manuel Escriche made changes -
            Resolution Done [ 10000 ]
            Status Closed [ 6 ] In Progress [ 3 ]
            mev Manuel Escriche made changes -
            Resolution Fixed [ 1 ] Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            mev Manuel Escriche made changes -
            Resolution Fixed [ 1 ]
            HD-Node Spain [ 10846 ]
            henar Henar Muñoz made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            henar Henar Muñoz made changes -
            Assignee Spain Node Support Team [ spain.node ] Henar Muñoz [ henar ]
            marcocipriani Marco Cipriani made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            marcocipriani Marco Cipriani made changes -
            Assignee Marco Cipriani [ marco ] Spain Node Support Team [ spain.node ]
            marcocipriani Marco Cipriani made changes -
            Assignee Marco Cipriani [ marco ]
            marcocipriani Marco Cipriani made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: