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  1. Help-Desk
  2. HELP-4800

FIWARE.Request.Lab.Gent.FIWARE Lab Assistance.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello
      For the second time this week, our cloud servers at the Gent node have been unreachable for several hours.
      This is a serious problem for us because we are demo-ing our product off the fiware lab cloud servers to potential customers.

      We have not seen any feedback on the cloud.lab.fiware.org site (all it says is that the servers are running). Connecting to the servers through ssh gives a timeout.

      Please correct this problem and provide feedback about the status of the cloud services.
      I suggest you implement an external monitoring service so you detect problems before the users do.

      Best regards,
      Robin Puthli

      Met vriendelijke groet,

      Robin Puthli
      Directeur

      Lageweg 2
      3703 CA Zeist

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help
      [Created via e-mail received from: Robin Puthli <r.puthli@itude.com>]

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        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        17h 13m 1 Gent Node Helpdesk 15/Oct/15 11:55 AM
        In Progress In Progress Answered Answered
        21s 1 Gent Node Helpdesk 15/Oct/15 11:55 AM
        Answered Answered Closed Closed
        25d 23h 39m 1 Gent Node Helpdesk 10/Nov/15 10:35 AM

          People

          • Assignee:
            IMINDS Gent Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
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            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: