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  1. Help-Desk
  2. HELP-4800

FIWARE.Request.Lab.Gent.FIWARE Lab Assistance.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello
      For the second time this week, our cloud servers at the Gent node have been unreachable for several hours.
      This is a serious problem for us because we are demo-ing our product off the fiware lab cloud servers to potential customers.

      We have not seen any feedback on the cloud.lab.fiware.org site (all it says is that the servers are running). Connecting to the servers through ssh gives a timeout.

      Please correct this problem and provide feedback about the status of the cloud services.
      I suggest you implement an external monitoring service so you detect problems before the users do.

      Best regards,
      Robin Puthli

      Met vriendelijke groet,

      Robin Puthli
      Directeur

      Lageweg 2
      3703 CA Zeist

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help
      [Created via e-mail received from: Robin Puthli <r.puthli@itude.com>]

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        Activity

        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.FIWARE Lab Assistance. FIWARE.Request.Lab.Gent.FIWARE Lab Assistance.
        mev Manuel Escriche made changes -
        HD-Node Gent [ 10916 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] FIWARE Lab Assistance FIWARE.Request.Lab.FIWARE Lab Assistance.
        mev Manuel Escriche made changes -
        Sender Email r.puthli@itude.com
        IMINDS Gent Node Helpdesk made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        IMINDS Gent Node Helpdesk made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        IMINDS Gent Node Helpdesk made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        fw.ext.user FW External User made changes -
        Attachment signature.asc [ 18520 ]
        danieles Daniele Santoro made changes -
        Assignee Gent Node Helpdesk [ iminds ]
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            IMINDS Gent Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: