Details
-
Type:
extRequest
-
Status: Closed
-
Priority:
Major
-
Resolution: Done
-
Fix Version/s: Sprint 4.1.2
-
Component/s: FIWARE-LAB-HELP
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Labels:None
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HD-Node:Spain
Description
Dear Josè,
an external partner keeps on reporting thatfrom yesterday late afternoon
they are not able to get access to the VM (in FI-LAB) whose ip is:
130.206.85.6
You can see attached the tracelog table (from their FW, I think) from
which you can see that they get a "CLOSE AGE OUT" when trying to connect
from 172.30.5.18 (outside FI-LAB) to 130.206.85.6 (in FI-LAB).
2014-10-30 16:00:32
172.30.5.18:43419
130.206.85.6:443
129.192.96.203:48484
130.206.85.6:443
HTTPS
24 sec.
262
0
Close - AGE OUT
2014-10-30 16:00:32
172.30.5.18:43424
130.206.85.6:443
129.192.96.203:48485
130.206.85.6:443
HTTPS
23 sec.
262
0
Close - AGE OUT
2014-10-30 16:00:30
172.30.5.18:43416
130.206.85.6:443
129.192.96.203:48483
130.206.85.6:443
HTTPS
23 sec.
262
0
Close - AGE OUT
2014-10-30 16:00:24
172.30.5.18:43412
130.206.85.6:443
129.192.96.203:48482
130.206.85.6:443
HTTPS
24 sec.
262
0
Close - AGE OUT
2014-10-30 16:00:18
172.30.5.18:43405
130.206.85.6:443
129.192.96.203:48479
130.206.85.6:443
HTTPS
24 sec.
262
0
Close - AGE OUT
2014-10-30 16:00:18
172.30.5.18:43404
130.206.85.6:443
129.192.96.203:48478
130.206.85.6:443
HTTPS
25 sec.
262
0
Close - AGE OUT
2014-10-30 16:00:18
172.30.5.18:43408
130.206.85.6:443
129.192.96.203:48481
130.206.85.6:443
HTTPS
23 sec.
262
0
Close - AGE OUT
2014-10-30 16:00:18
172.30.5.18:43407
130.206.85.6:443
129.192.96.203:48480
130.206.85.6:443
HTTPS
24 sec.
262
0
Close - AGE OUT
2014-10-30 16:00:12
172.30.5.18:43401
130.206.85.6:443
129.192.96.203:48477
130.206.85.6:443
HTTPS
24 sec.
262
0
Close - AGE OUT
From my side I can reach the services deployed on 130.206.85.6.
I was wondering if for a certain reason (too traffic??) you have removed
access to FI-LAB from the external ip 172.30.5.18.
Everything seems to be weird enough.
Could you help us sorting out the issue, please?
Regards,
Massimiliano
–
===============================================================
Massimiliano Nigrelli - R&D Lab
Viale Regione Siciliana 7275 - 90146 Palermo (Italy)
Phone: +39 091.75.11.847
============================================================
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Issue Links
- relates to
-
HELP-928
FIWARE.Request.Lab.Spain.Problems faced by external partners in connecting to a VM in FI-LAB.
-
- Closed
-
Activity
| Assignee | Spain Node Support Team [ spain.node ] |
| Reporter | FIWARE-LAB-HELP [ fiware-lab-help ] | FW External User [ fw.external.urser ] |
| Component/s | FIWARE-LAB-HELP [ 10279 ] |
| Assignee | Spain Node Support Team [ spain.node ] | Guillermo Jiménez Prieto [ guillermo.jimenez ] |
| Assignee | Guillermo Jiménez Prieto [ guillermo.jimenez ] | José Ignacio Carretero Guarde [ jicg ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Resolution | Done [ 10000 ] | |
| Status | In Progress [ 3 ] | Done [ 10000 ] |
| Fix Version/s | Sprint 4.1.2 [ 10738 ] |
| Workflow | FW eRequest Workflow [ 18153 ] | FW extRequest Workflow-II [ 40933 ] |
| Status | Done [ 10000 ] | Closed [ 6 ] |
| Issue Type | eRequest [ 10101 ] | extRequest [ 10104 ] |
| FI-WARE Environment | FI-LAB [ 10100 ] |
| HD-Node | Spain [ 10846 ] |
| Summary | [Fiware-lab-help] [FINESCE WP4] Problems faced by external partners in connecting to a VM in FI-LAB | FIWARE.Request.Lab.Spain.Problems faced by external partners in connecting to a VM in FI-LAB |