[HELP-871] FIWARE.Request.Lab.Spain.Problems faced by external partners in connecting to a VM in FI-LAB - JIRA

Details

Type: extRequest
Status: Closed
Priority: Major
Resolution: Done
Fix Version/s: Sprint 4.1.2
Component/s: FIWARE-LAB-HELP
Labels:
None

HD-Node:
Spain

Description

Dear Josè,
an external partner keeps on reporting thatfrom yesterday late afternoon
they are not able to get access to the VM (in FI-LAB) whose ip is:
130.206.85.6

You can see attached the tracelog table (from their FW, I think) from
which you can see that they get a "CLOSE AGE OUT" when trying to connect
from 172.30.5.18 (outside FI-LAB) to 130.206.85.6 (in FI-LAB).

2014-10-30 16:00:32

172.30.5.18:43419

130.206.85.6:443

129.192.96.203:48484

130.206.85.6:443

HTTPS

24 sec.

262

Close - AGE OUT

2014-10-30 16:00:32

172.30.5.18:43424

130.206.85.6:443

129.192.96.203:48485

130.206.85.6:443

HTTPS

23 sec.

262

Close - AGE OUT

2014-10-30 16:00:30

172.30.5.18:43416

130.206.85.6:443

129.192.96.203:48483

130.206.85.6:443

HTTPS

23 sec.

262

Close - AGE OUT

2014-10-30 16:00:24

172.30.5.18:43412

130.206.85.6:443

129.192.96.203:48482

130.206.85.6:443

HTTPS

24 sec.

262

Close - AGE OUT

2014-10-30 16:00:18

172.30.5.18:43405

130.206.85.6:443

129.192.96.203:48479

130.206.85.6:443

HTTPS

24 sec.

262

Close - AGE OUT

2014-10-30 16:00:18

172.30.5.18:43404

130.206.85.6:443

129.192.96.203:48478

130.206.85.6:443

HTTPS

25 sec.

262

Close - AGE OUT

2014-10-30 16:00:18

172.30.5.18:43408

130.206.85.6:443

129.192.96.203:48481

130.206.85.6:443

HTTPS

23 sec.

262

Close - AGE OUT

2014-10-30 16:00:18

172.30.5.18:43407

130.206.85.6:443

129.192.96.203:48480

130.206.85.6:443

HTTPS

24 sec.

262

Close - AGE OUT

2014-10-30 16:00:12

172.30.5.18:43401

130.206.85.6:443

129.192.96.203:48477

130.206.85.6:443

HTTPS

24 sec.

262

Close - AGE OUT

From my side I can reach the services deployed on 130.206.85.6.

I was wondering if for a certain reason (too traffic??) you have removed
access to FI-LAB from the external ip 172.30.5.18.

Everything seems to be weird enough.
Could you help us sorting out the issue, please?

Regards,

Massimiliano

–
===============================================================

Massimiliano Nigrelli - R&D Lab

Viale Regione Siciliana 7275 - 90146 Palermo (Italy)

Phone: +39 091.75.11.847

============================================================

_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help

Issue Links

relates to

HELP-928 FIWARE.Request.Lab.Spain.Problems faced by external partners in connecting to a VM in FI-LAB.

Closed

Activity

Ascending order - Click to sort in descending order

FIWARE-LAB-HELP created issue - 30/Oct/14 11:43 PM

Miguel Carrillo made changes - 31/Oct/14 3:06 PM

Field	Original Value	New Value
Link		This issue relates to ~~HELP-928~~ [ ~~HELP-928~~ ]

Miguel Carrillo made changes - 31/Oct/14 3:06 PM

Assignee

Spain Node Support Team [ spain.node ]

Manuel Escriche made changes - 02/Nov/14 4:49 PM

Reporter

FIWARE-LAB-HELP [ fiware-lab-help ]

FW External User [ fw.external.urser ]

Manuel Escriche made changes - 04/Nov/14 10:47 AM

Component/s

FIWARE-LAB-HELP [ 10279 ]

Henar Muñoz made changes - 05/Nov/14 11:34 AM

Assignee

Spain Node Support Team [ spain.node ]

Guillermo Jiménez Prieto [ guillermo.jimenez ]

Guillermo Jimenez made changes - 05/Nov/14 4:02 PM

Assignee

Guillermo Jiménez Prieto [ guillermo.jimenez ]

José Ignacio Carretero Guarde [ jicg ]

José Ignacio Carretero Guarde made changes - 05/Nov/14 4:23 PM

Status

Open [ 1 ]

In Progress [ 3 ]

Hide

Permalink

José Ignacio Carretero Guarde added a comment - 05/Nov/14 4:23 PM

Yes, the user is right – That's what we have.

Show

José Ignacio Carretero Guarde added a comment - 05/Nov/14 4:23 PM Yes, the user is right – That's what we have.

Hide

Permalink

José Ignacio Carretero Guarde added a comment - 05/Nov/14 4:24 PM

I've sent an Email to rediris asking about the network performance

Show

José Ignacio Carretero Guarde added a comment - 05/Nov/14 4:24 PM I've sent an Email to rediris asking about the network performance

José Ignacio Carretero Guarde made changes - 05/Nov/14 4:24 PM

Resolution		Done [ 10000 ]
Status	In Progress [ 3 ]	Done [ 10000 ]

Manuel Escriche made changes - 03/Dec/14 6:16 PM

Fix Version/s

Sprint 4.1.2 [ 10738 ]

Manuel Escriche made changes - 12/Jan/16 9:10 AM

Workflow	FW eRequest Workflow [ 18153 ]	FW extRequest Workflow-II [ 40933 ]
Status	Done [ 10000 ]	Closed [ 6 ]
Issue Type	eRequest [ 10101 ]	extRequest [ 10104 ]
FI-WARE Environment	FI-LAB [ 10100 ]

Manuel Escriche made changes - 12/Apr/16 3:53 PM

HD-Node

Spain [ 10846 ]

Backlog Manager made changes - 12/Apr/16 3:58 PM

Summary

[Fiware-lab-help] [FINESCE WP4] Problems faced by external partners in connecting to a VM in FI-LAB

FIWARE.Request.Lab.Spain.Problems faced by external partners in connecting to a VM in FI-LAB

Transition

Time In Source Status

Execution Times

Last Executer

Last Execution Date

Open

In Progress

5d 16h 40m

José Ignacio Carretero Guarde

05/Nov/14 4:23 PM

In Progress

Done

1m 34s

José Ignacio Carretero Guarde

05/Nov/14 4:24 PM

Done

Closed

432d 16h 45m

Manuel Escriche

12/Jan/16 9:10 AM

People

Assignee:

José Ignacio Carretero Guarde

Reporter:

FW External User

Votes:

0 Vote for this issue

Watchers:

1 Start watching this issue

Dates

Created:

30/Oct/14 11:43 PM

Updated:

12/Apr/16 3:58 PM

Resolved:

05/Nov/14 4:24 PM

Agile

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