Details
-
Type: extRequest
-
Status: Closed
-
Priority: Major
-
Resolution: Done
-
Fix Version/s: 2021
-
Component/s: None
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Labels:None
-
Sender Email:
Description
Hello Help desk,
today my instance is not accessible from internet, can you please have a
look?
The VNC display it seems somehow running as you can see in the
screenshot but remote control is not working anymore (also in the creenshot)
User name: mario.scalabrino@yahoo.it
Tenant name: marioscalabrino cloud
Tenant id: 198d8d1e93684abc999ac39fd63d7c6c
Region: Spain2
Authentication URL: *http://130.206.84.8:4730/v3/*
Info
------------------------------------------------------------------------
- *Name: * CertifydocServer03
- *ID: * 43d6c4d2-91ab-46f9-9aa6-3046f49959ab
- *Status: * ACTIVE
Specs
------------------------------------------------------------------------
- *RAM: * 4096MB
- *VCPUs: * 2 VCPU
- *Disk: * 40GB
IP Addresses
------------------------------------------------------------------------
- /node-int-net-01/: 192.168.239.251
- /node-int-net-01/: 130.206.113.70
Thank you in advance
Mario
[Created via e-mail received from: Mario Scalabrino <mario.scalabrino@yahoo.it>]
Comment by mario.scalabrino@yahoo.it :
Yes, thank you, it's reachable again, also the remote connection is working.
Have a good weekend
Mario
On 12/08/2016 10:03, Help-Desk wrote:
>
> From FIWARE JIRA - Main Help Desk ----
>
> -------------------------------------------------------------------------------
> Comments:
>
>
> José Ignacio Carretero Guarde - Today 10:02 AM
> ------------------
> It seems the VM is reachable again.
>
>
> Budapest Node Helpdesk - Today 10:00 AM
> ------------------
> The issue has been emailed:
> - Time sent: 12/Aug/16 10:00 AM
> - To: mario.scalabrino@yahoo.it
> - with subject: *(
HELP-7070) Instance not accessible from Internet. *>
>
> ----
> Dear Mario,
>
> I forwarded your issue to the Spain node support team. They will check it soon.
>
> Best Regards,
> Gergő
>
> ------------------------
> Issue id:
HELP-7070> Description:
>
> Hello Help desk,
>
> today my instance is not accessible from internet, can you please have a
> look?
>
> The VNC display it seems somehow running as you can see in the
> screenshot but remote control is not working anymore (also in the creenshot)
>
>
> http://130.206.113.70
>
> User name: mario.scalabrino@yahoo.it
>
> Tenant name: marioscalabrino cloud
>
> Tenant id: 198d8d1e93684abc999ac39fd63d7c6c
>
> Region: Spain2
>
> Authentication URL: *http://130.206.84.8:4730/v3/*
>
>
> Info
>
> ------------------------------------------------------------------------
>
> * *Name: * CertifydocServer03
> * *ID: * 43d6c4d2-91ab-46f9-9aa6-3046f49959ab
> * *Status: * ACTIVE
>
>
> Specs
>
> ------------------------------------------------------------------------
>
> * *RAM: * 4096MB
> * *VCPUs: * 2 VCPU
> * *Disk: * 40GB
>
>
> IP Addresses
>
> ------------------------------------------------------------------------
>
> * /node-int-net-01/: 192.168.239.251
> * /node-int-net-01/: 130.206.113.70
>
>
>
>
>
> Thank you in advance
>
> Mario
>
>
>
>
>
>
>
> [Created via e-mail received from: Mario Scalabrino <mario.scalabrino@yahoo.it>]
>
> FIWARE Chapter:
> FIWARE GEri:
>
> Status: Open
>
> ---------------------
> This email was generated by FIWARE JIRA following an email received into the Main Help Desk.