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  1. Help-Desk
  2. HELP-7070

Instance not accessible from Internet.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: None
    • Labels:
      None

      Description

      Hello Help desk,

      today my instance is not accessible from internet, can you please have a
      look?

      The VNC display it seems somehow running as you can see in the
      screenshot but remote control is not working anymore (also in the creenshot)

      http://130.206.113.70

      User name: mario.scalabrino@yahoo.it

      Tenant name: marioscalabrino cloud

      Tenant id: 198d8d1e93684abc999ac39fd63d7c6c

      Region: Spain2

      Authentication URL: *http://130.206.84.8:4730/v3/*

      Info

      ------------------------------------------------------------------------

      • *Name: * CertifydocServer03
      • *ID: * 43d6c4d2-91ab-46f9-9aa6-3046f49959ab
      • *Status: * ACTIVE

      Specs

      ------------------------------------------------------------------------

      • *RAM: * 4096MB
      • *VCPUs: * 2 VCPU
      • *Disk: * 40GB

      IP Addresses

      ------------------------------------------------------------------------

      • /node-int-net-01/: 192.168.239.251
      • /node-int-net-01/: 130.206.113.70

      Thank you in advance

      Mario

      [Created via e-mail received from: Mario Scalabrino <mario.scalabrino@yahoo.it>]

        Activity

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
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            Watchers:
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            Dates

            • Created:
              Updated:
              Resolved: