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  1. Help-Desk
  2. HELP-6951

FIWARE.Request.Lab.problem with accessing fiware lab cloud.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          We are group in the fiware lab with a username "Mahmoud" and email "
          msamir605@gmail.com" . Our problem is that we aren't able to access the
          fiware lab cloud to use its resources and whenever we try to access it , we
          receive a message saying that we are not authorized . we just want to know
          what's the matter with it !.
          Thanks
          Best Regards
          Ahmad Emad

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-mundus-req@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-mundus-req mailing list
          Fiware-mundus-req@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-mundus-req
          [Created via e-mail received from: Ahmed Emad <ahmedemad031@gmail.com>]

            Activity

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            8 older comments
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            alfopietro Pietropaolo Alfonso added a comment -

            For technical support I'm forwarding your request to the technical team.

            Show
            alfopietro Pietropaolo Alfonso added a comment - For technical support I'm forwarding your request to the technical team.
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            henar Henar Muñoz added a comment - - edited

            Hi
            In order to access to your VM, you should user your private key (pem file).
            ssh -i yourprivatekey.pem ubuntu/centos@yourpublicIp
            You can find more information in:
            http://stackoverflow.com/questions/23345226/accesing-to-a-vm-on-fi-lab

            For accessing by using windows (putty)
            http://stackoverflow.com/questions/26950092/login-to-fiware-ge-using-putty-windows-what-credentials
            Regards,
            Henar

            Show
            henar Henar Muñoz added a comment - - edited Hi In order to access to your VM, you should user your private key (pem file). ssh -i yourprivatekey.pem ubuntu/centos@yourpublicIp You can find more information in: http://stackoverflow.com/questions/23345226/accesing-to-a-vm-on-fi-lab For accessing by using windows (putty) http://stackoverflow.com/questions/26950092/login-to-fiware-ge-using-putty-windows-what-credentials Regards, Henar
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            henar Henar Muñoz added a comment -

            The issue has been emailed:

            • Time sent: 04/Aug/16 11:11 AM
            • To: ahmedemad031@gmail.com
            • with subject: *(HELP-6951) [Fiware-mundus-req] problem with accessing fiware lab cloud *

            Hi
            In order to access to your VM, you should user your private key (pem file).
            ssh -i yourprivatekey.pem ubuntu/centos@yourpublicIp
            You can find more information in:
            http://stackoverflow.com/questions/23345226/accesing-to-a-vm-on-fi-lab

            For accessing by using windows (putty)
            http://stackoverflow.com/questions/26950092/login-to-fiware-ge-using-putty-windows-what-credentials
            Regards,
            Henar

            Show
            henar Henar Muñoz added a comment - The issue has been emailed: Time sent: 04/Aug/16 11:11 AM To: ahmedemad031@gmail.com with subject: *( HELP-6951 ) [Fiware-mundus-req] problem with accessing fiware lab cloud * Hi In order to access to your VM, you should user your private key (pem file). ssh -i yourprivatekey.pem ubuntu/centos@yourpublicIp You can find more information in: http://stackoverflow.com/questions/23345226/accesing-to-a-vm-on-fi-lab For accessing by using windows (putty) http://stackoverflow.com/questions/26950092/login-to-fiware-ge-using-putty-windows-what-credentials Regards, Henar
            Hide
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            fw.ext.user FW External User added a comment -

            Comment by ahmedemad031@gmail.com :

            Thanks so much for your support . i hope we didn't bother you . if we face
            any issue afterwards we will ask you for help .

            Thanks !

            On Thu, Aug 4, 2016 at 12:12 PM, Help-Desk <jira-help-desk@fi-ware.org>
            wrote:

            >
            >

            Show
            fw.ext.user FW External User added a comment - Comment by ahmedemad031@gmail.com : Thanks so much for your support . i hope we didn't bother you . if we face any issue afterwards we will ask you for help . Thanks ! On Thu, Aug 4, 2016 at 12:12 PM, Help-Desk <jira-help-desk@fi-ware.org> wrote: > >
            Hide
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            fw.ext.user FW External User added a comment -

            Comment by ahmedemad031@gmail.com :

            We wanted to connect to orion context broker we followed the steps
            provided in fiware document which is to run the token script.sh and got the
            valid token from it . Then we cloned the IDAS from the github , then we
            modified the config.ini file and provided it with my username and valid
            token which we got from the token script , after that we tried run the
            gettoken.py but we get "permission denied" message . Thanks for your
            patience .

            Best regards
            thanks

            On Fri, Aug 5, 2016 at 4:11 AM, Ahmad Emad El-Deen <ahmedemad031@gmail.com>
            wrote:

            > Thanks so much for your support . i hope we didn't bother you . if we face
            > any issue afterwards we will ask you for help .
            >
            > Thanks !
            >
            > On Thu, Aug 4, 2016 at 12:12 PM, Help-Desk <jira-help-desk@fi-ware.org>
            > wrote:
            >
            >>
            >>
            >

            Show
            fw.ext.user FW External User added a comment - Comment by ahmedemad031@gmail.com : We wanted to connect to orion context broker we followed the steps provided in fiware document which is to run the token script.sh and got the valid token from it . Then we cloned the IDAS from the github , then we modified the config.ini file and provided it with my username and valid token which we got from the token script , after that we tried run the gettoken.py but we get "permission denied" message . Thanks for your patience . Best regards thanks On Fri, Aug 5, 2016 at 4:11 AM, Ahmad Emad El-Deen <ahmedemad031@gmail.com> wrote: > Thanks so much for your support . i hope we didn't bother you . if we face > any issue afterwards we will ask you for help . > > Thanks ! > > On Thu, Aug 4, 2016 at 12:12 PM, Help-Desk <jira-help-desk@fi-ware.org> > wrote: > >> >> >

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                5 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: