Details
-
Type:
extRequest
-
Status: Closed
-
Priority:
Major
-
Resolution: Done
-
Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
-
Labels:None
-
Sender Email:
-
External Participants:
-
HD-Node:Zurich
Description
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
_______________________________________________
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[Created via e-mail received from: Dennis De Cock <dennis@decockict.be>]
Activity
Comment by dennis@decockict.be :
Hello,
My skype ID is doubledc.
When can this be solved?
Best regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org" <jira-help-desk@fi-ware.org>
Datum: dinsdag 7 juni 2016 11:33
Aan: Dennis De Cock <dennis@decockict.be>
CC: "karen@scool.be" <karen@scool.be>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Zurich Node Helpdesk - Today 11:32 AM
------------------
The issue has been emailed:
- Time sent: 07/Jun/16 11:32 AM
- To: dennis@decockict.be<dennis@decockict.be
> - with subject: *(
HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance *
Hi Dennis,
Could you email your skype id to my email addr murp@zhaw.ch<murp@zhaw.ch> and we will set up a skype call.
BR,
Seán.
FW External User - Friday 12:00 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be> :
Hello,
I think a skype meeting will ben ice because a new server cannot be staged.
We need help. Or is it possible for you to add a server for us?
Best regards
Dennis De Cock
[cid:image001.png@01D1BD8F.2D9F6990<mailto:image001.png@01D1BD8F.2D9F6990>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>>
Datum: donderdag 2 juni 2016 14:57
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be>>
CC: "karen@scool.be<karen@scool.be>" <karen@scool.be<karen@scool.be>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Zurich Node Helpdesk - Today 2:56 PM
------------------
The issue has been emailed:
- Time sent: 02/Jun/16 2:56 PM
- To: dennis@decockict.be<dennis@decockict.be><dennis@decockict.be>
- with subject: *(
HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance *
Hi Dennis,
We could successfully reproduce launch the blueprint you were trying to create but with few modifications - we had to change the flavor size from tiny to small.
Also, there was an issue yesterday where our VMs could not connect to the application server; so that's why blueprint creation was failing.
Note that there is still an issue where blueprints with python2.7 are not launched successfully.
BR,
Bruno.
Zurich Node Helpdesk - Yesterday 2:40 PM
------------------
The issue has been emailed:
- Time sent: 01/Jun/16 2:40 PM
- To: dennis@decockict.be<dennis@decockict.be><dennis@decockict.be>
- with subject: *(
HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance *
Hi Dennis,
Sorry to hear you're having some difficulty with our node.
We have just observed some issues with the blueprints - we need to contact some of our colleagues to debug this.
You say you need a server today - you should be able to launch a
VM on our node without any problem.
For quicker issue resolution, you could contact me on murp@zhaw.ch<murp@zhaw.ch><murp@zhaw.ch>
and we could set up a quick skype session if necessary.
BR,
Seán.
FW External User - Yesterday 10:47 AM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be> :
Guys,
I need a server today, also a working CEP machine.
How can this be solved?
Best regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Datum: woensdag 1 juni 2016 10:45
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 10:44 AM
------------------
Dear Dennis,
your information appears to be correct.
I've forwarded your request to the Zurich region support team.
We'll get back to you soon.
Best regards
Marco
FW External User - Yesterday 8:49 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be>> :
Hello,
I am sorry, but I can not see any project nor tenant ID…
Screenshot attached…
The only ID I can see is: Info: Connected to project Karen Mouws cloud (ID 56af8564fc3e46b686b6d6c00a0f77e0)
Can you please advise me exactly where to search??
Sorry, but the first steps with this platform are far from user friendly to be honest…
Regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Datum: dinsdag 31 mei 2016 17:33
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Yesterday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Yesterday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E>> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)><karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E%3E>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Monday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Monday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be>> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)><karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E>) instead of the old one.
Marco Cipriani - Monday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 10:44 AM
------------------
Dear Dennis,
your information appears to be correct.
I've forwarded your request to the Zurich region support team.
We'll get back to you soon.
Best regards
Marco
FW External User - Tuesday 8:49 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be> :
Hello,
I am sorry, but I can not see any project nor tenant ID…
Screenshot attached…
The only ID I can see is: Info: Connected to project Karen Mouws cloud (ID 56af8564fc3e46b686b6d6c00a0f77e0)
Can you please advise me exactly where to search??
Sorry, but the first steps with this platform are far from user friendly to be honest…
Regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Datum: dinsdag 31 mei 2016 17:33
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Yesterday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Yesterday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be>> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)><karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E>) instead of the old one.
Marco Cipriani - Tuesday 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Monday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Monday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E>) instead of the old one.
Marco Cipriani - Monday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E>) instead of the old one.
Zurich Node Helpdesk - Thursday 2:56 PM
------------------
The issue has been emailed:
- Time sent: 02/Jun/16 2:56 PM
- To: dennis@decockict.be<dennis@decockict.be>
- with subject: *(
HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance *
Hi Dennis,
We could successfully reproduce launch the blueprint you were trying to create but with few modifications - we had to change the flavor size from tiny to small.
Also, there was an issue yesterday where our VMs could not connect to the application server; so that's why blueprint creation was failing.
Note that there is still an issue where blueprints with python2.7 are not launched successfully.
BR,
Bruno.
Zurich Node Helpdesk - Wednesday 2:40 PM
------------------
The issue has been emailed:
- Time sent: 01/Jun/16 2:40 PM
- To: dennis@decockict.be<dennis@decockict.be>
- with subject: *(
HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance *
Hi Dennis,
Sorry to hear you're having some difficulty with our node.
We have just observed some issues with the blueprints - we need to contact some of our colleagues to debug this.
You say you need a server today - you should be able to launch a
VM on our node without any problem.
For quicker issue resolution, you could contact me on murp@zhaw.ch<murp@zhaw.ch>
and we could set up a quick skype session if necessary.
BR,
Seán.
FW External User - Wednesday 10:47 AM
------------------
Comment by dennis@decockict.be<dennis@decockict.be> :
Guys,
I need a server today, also a working CEP machine.
How can this be solved?
Best regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>>
Datum: woensdag 1 juni 2016 10:45
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be>>
CC: "karen@scool.be<karen@scool.be>" <karen@scool.be<karen@scool.be>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 10:44 AM
------------------
Dear Dennis,
your information appears to be correct.
I've forwarded your request to the Zurich region support team.
We'll get back to you soon.
Best regards
Marco
FW External User - Yesterday 8:49 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be> :
Hello,
I am sorry, but I can not see any project nor tenant ID…
Screenshot attached…
The only ID I can see is: Info: Connected to project Karen Mouws cloud (ID 56af8564fc3e46b686b6d6c00a0f77e0)
Can you please advise me exactly where to search??
Sorry, but the first steps with this platform are far from user friendly to be honest…
Regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Datum: dinsdag 31 mei 2016 17:33
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Yesterday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Yesterday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be>> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)><karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Monday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Monday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E>) instead of the old one.
Marco Cipriani - Monday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E>) instead of the old one.
Marco Cipriani - Wednesday 10:44 AM
------------------
Dear Dennis,
your information appears to be correct.
I've forwarded your request to the Zurich region support team.
We'll get back to you soon.
Best regards
Marco
FW External User - 31/May/16 8:49 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be> :
Hello,
I am sorry, but I can not see any project nor tenant ID…
Screenshot attached…
The only ID I can see is: Info: Connected to project Karen Mouws cloud (ID 56af8564fc3e46b686b6d6c00a0f77e0)
Can you please advise me exactly where to search??
Sorry, but the first steps with this platform are far from user friendly to be honest…
Regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>>
Datum: dinsdag 31 mei 2016 17:33
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be>>
CC: "karen@scool.be<karen@scool.be>" <karen@scool.be<karen@scool.be>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Yesterday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Yesterday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E>) instead of the old one.
Marco Cipriani - 31/May/16 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - 30/May/16 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - 30/May/16 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be>)<karen@scool.be)>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be>>
CC: "karen@scool.be<karen@scool.be>" <karen@scool.be<karen@scool.be>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E>) instead of the old one.
Marco Cipriani - 30/May/16 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org>) instead of the old one.
The issue has been emailed:
- Time sent: 08/Jun/16 9:40 AM
- To: dennis@decockict.be
- with subject: *(
HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance *
Hi Dennis,
> My skype ID is doubledc.
I tried to connect with you on skype yday and start a conversation, but I guess you were busy.
> When can this be solved?
The problem is not clear - as we explained previously, we found that using larger VMs solves the problem for us. Of course that does not necessarily mean it will solve the problem for you, but we think it is likely. For this reason, we'd like to go through it with you directly.
If you follow up via skype we can progress this asap.
BR,
Seán.
The issue has been emailed:
- Time sent: 17/Jun/16 10:19 AM
- To: dennis@decockict.be
- with subject: *(
HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance *
Hi Dennis,
Let us know if you want to discuss this on skype - if not, we will
close this issue.
BR,
Seán.
No response from user - closing ticket.
Comment by dennis@decockict.be :
Can we arrange a skype call today?
Connect with me on doubledc.
Best regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org" <jira-help-desk@fi-ware.org>
Datum: dinsdag 21 juni 2016 09:35
Aan: Dennis De Cock <dennis@decockict.be>
CC: "karen@scool.be" <karen@scool.be>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Zurich Node Helpdesk - Today 9:34 AM
------------------
No response from user - closing ticket.
Zurich Node Helpdesk - Friday 10:19 AM
------------------
The issue has been emailed:
- Time sent: 17/Jun/16 10:19 AM
- To: dennis@decockict.be<dennis@decockict.be>
- with subject: *(
HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance *
Hi Dennis,
Let us know if you want to discuss this on skype - if not, we will
close this issue.
BR,
Seán.
Zurich Node Helpdesk - 08/Jun/16 9:40 AM
------------------
The issue has been emailed:
- Time sent: 08/Jun/16 9:40 AM
- To: dennis@decockict.be<dennis@decockict.be>
- with subject: *(
HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance *
Hi Dennis,
My skype ID is doubledc.
I tried to connect with you on skype yday and start a conversation, but I guess you were busy.
When can this be solved?
The problem is not clear - as we explained previously, we found that using larger VMs solves the problem for us. Of course that does not necessarily mean it will solve the problem for you, but we think it is likely. For this reason, we'd like to go through it with you directly.
If you follow up via skype we can progress this asap.
BR,
Seán.
FW External User - 07/Jun/16 2:53 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be> :
Hello,
My skype ID is doubledc.
When can this be solved?
Best regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>>
Datum: dinsdag 7 juni 2016 11:33
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be>>
CC: "karen@scool.be<karen@scool.be>" <karen@scool.be<karen@scool.be>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Zurich Node Helpdesk - Today 11:32 AM
------------------
The issue has been emailed:
- Time sent: 07/Jun/16 11:32 AM
- To: dennis@decockict.be<dennis@decockict.be><dennis@decockict.be>
- with subject: *(
HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance *
Hi Dennis,
Could you email your skype id to my email addr murp@zhaw.ch<murp@zhaw.ch><murp@zhaw.ch> and we will set up a skype call.
BR,
Seán.
FW External User - Friday 12:00 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be> :
Hello,
I think a skype meeting will ben ice because a new server cannot be staged.
We need help. Or is it possible for you to add a server for us?
Best regards
Dennis De Cock
[cid:image001.png@01D1BD8F.2D9F6990<mailto:image001.png@01D1BD8F.2D9F6990><mailto:image001.png@01D1BD8F.2D9F6990><mailto:image001.png@01D1BD8F.2D9F6990%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Datum: donderdag 2 juni 2016 14:57
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Zurich Node Helpdesk - Today 2:56 PM
------------------
The issue has been emailed:
- Time sent: 02/Jun/16 2:56 PM
- To: dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be>>
- with subject: *(
HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance *
Hi Dennis,
We could successfully reproduce launch the blueprint you were trying to create but with few modifications - we had to change the flavor size from tiny to small.
Also, there was an issue yesterday where our VMs could not connect to the application server; so that's why blueprint creation was failing.
Note that there is still an issue where blueprints with python2.7 are not launched successfully.
BR,
Bruno.
Zurich Node Helpdesk - Yesterday 2:40 PM
------------------
The issue has been emailed:
- Time sent: 01/Jun/16 2:40 PM
- To: dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be>>
- with subject: *(
HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance *
Hi Dennis,
Sorry to hear you're having some difficulty with our node.
We have just observed some issues with the blueprints - we need to contact some of our colleagues to debug this.
You say you need a server today - you should be able to launch a
VM on our node without any problem.
For quicker issue resolution, you could contact me on murp@zhaw.ch<murp@zhaw.ch><murp@zhaw.ch><murp@zhaw.ch<murp@zhaw.ch%3E%3Cmailto:murp@zhaw.ch>>
and we could set up a quick skype session if necessary.
BR,
Seán.
FW External User - Yesterday 10:47 AM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be>> :
Guys,
I need a server today, also a working CEP machine.
How can this be solved?
Best regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Datum: woensdag 1 juni 2016 10:45
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 10:44 AM
------------------
Dear Dennis,
your information appears to be correct.
I've forwarded your request to the Zurich region support team.
We'll get back to you soon.
Best regards
Marco
FW External User - Yesterday 8:49 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E>> :
Hello,
I am sorry, but I can not see any project nor tenant ID…
Screenshot attached…
The only ID I can see is: Info: Connected to project Karen Mouws cloud (ID 56af8564fc3e46b686b6d6c00a0f77e0)
Can you please advise me exactly where to search??
Sorry, but the first steps with this platform are far from user friendly to be honest…
Regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E>>
Datum: dinsdag 31 mei 2016 17:33
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Yesterday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Yesterday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E>> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)><karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E%3E%3E>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Monday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Monday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E>> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)><karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E%3E>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E%3E>) instead of the old one.
Marco Cipriani - Monday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 10:44 AM
------------------
Dear Dennis,
your information appears to be correct.
I've forwarded your request to the Zurich region support team.
We'll get back to you soon.
Best regards
Marco
FW External User - Tuesday 8:49 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be>> :
Hello,
I am sorry, but I can not see any project nor tenant ID…
Screenshot attached…
The only ID I can see is: Info: Connected to project Karen Mouws cloud (ID 56af8564fc3e46b686b6d6c00a0f77e0)
Can you please advise me exactly where to search??
Sorry, but the first steps with this platform are far from user friendly to be honest…
Regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Datum: dinsdag 31 mei 2016 17:33
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Yesterday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Yesterday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E>> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)><karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E%3E>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E>) instead of the old one.
Marco Cipriani - Tuesday 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Monday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Monday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be>> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)><karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E>) instead of the old one.
Marco Cipriani - Monday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E>) instead of the old one.
Zurich Node Helpdesk - Thursday 2:56 PM
------------------
The issue has been emailed:
- Time sent: 02/Jun/16 2:56 PM
- To: dennis@decockict.be<dennis@decockict.be><dennis@decockict.be>
- with subject: *(
HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance *
Hi Dennis,
We could successfully reproduce launch the blueprint you were trying to create but with few modifications - we had to change the flavor size from tiny to small.
Also, there was an issue yesterday where our VMs could not connect to the application server; so that's why blueprint creation was failing.
Note that there is still an issue where blueprints with python2.7 are not launched successfully.
BR,
Bruno.
Zurich Node Helpdesk - Wednesday 2:40 PM
------------------
The issue has been emailed:
- Time sent: 01/Jun/16 2:40 PM
- To: dennis@decockict.be<dennis@decockict.be><dennis@decockict.be>
- with subject: *(
HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance *
Hi Dennis,
Sorry to hear you're having some difficulty with our node.
We have just observed some issues with the blueprints - we need to contact some of our colleagues to debug this.
You say you need a server today - you should be able to launch a
VM on our node without any problem.
For quicker issue resolution, you could contact me on murp@zhaw.ch<murp@zhaw.ch><murp@zhaw.ch>
and we could set up a quick skype session if necessary.
BR,
Seán.
FW External User - Wednesday 10:47 AM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be> :
Guys,
I need a server today, also a working CEP machine.
How can this be solved?
Best regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Datum: woensdag 1 juni 2016 10:45
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 10:44 AM
------------------
Dear Dennis,
your information appears to be correct.
I've forwarded your request to the Zurich region support team.
We'll get back to you soon.
Best regards
Marco
FW External User - Yesterday 8:49 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be>> :
Hello,
I am sorry, but I can not see any project nor tenant ID…
Screenshot attached…
The only ID I can see is: Info: Connected to project Karen Mouws cloud (ID 56af8564fc3e46b686b6d6c00a0f77e0)
Can you please advise me exactly where to search??
Sorry, but the first steps with this platform are far from user friendly to be honest…
Regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Datum: dinsdag 31 mei 2016 17:33
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Yesterday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Yesterday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E>> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)><karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E%3E>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Monday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Monday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be>> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)><karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E>) instead of the old one.
Marco Cipriani - Monday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E>) instead of the old one.
Marco Cipriani - Wednesday 10:44 AM
------------------
Dear Dennis,
your information appears to be correct.
I've forwarded your request to the Zurich region support team.
We'll get back to you soon.
Best regards
Marco
FW External User - 31/May/16 8:49 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be> :
Hello,
I am sorry, but I can not see any project nor tenant ID…
Screenshot attached…
The only ID I can see is: Info: Connected to project Karen Mouws cloud (ID 56af8564fc3e46b686b6d6c00a0f77e0)
Can you please advise me exactly where to search??
Sorry, but the first steps with this platform are far from user friendly to be honest…
Regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Datum: dinsdag 31 mei 2016 17:33
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Yesterday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Yesterday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be>> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)><karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E>) instead of the old one.
Marco Cipriani - 31/May/16 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - 30/May/16 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - 30/May/16 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E>) instead of the old one.
Marco Cipriani - 30/May/16 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E>) instead of the old one.
Zurich Node Helpdesk - 07/Jun/16 11:32 AM
------------------
The issue has been emailed:
- Time sent: 07/Jun/16 11:32 AM
- To: dennis@decockict.be<dennis@decockict.be>
- with subject: *(
HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance *
Hi Dennis,
Could you email your skype id to my email addr murp@zhaw.ch<murp@zhaw.ch> and we will set up a skype call.
BR,
Seán.
FW External User - 03/Jun/16 12:00 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be> :
Hello,
I think a skype meeting will ben ice because a new server cannot be staged.
We need help. Or is it possible for you to add a server for us?
Best regards
Dennis De Cock
[cid:image001.png@01D1BD8F.2D9F6990<mailto:image001.png@01D1BD8F.2D9F6990>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>>
Datum: donderdag 2 juni 2016 14:57
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be>>
CC: "karen@scool.be<karen@scool.be>" <karen@scool.be<karen@scool.be>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Zurich Node Helpdesk - Today 2:56 PM
------------------
The issue has been emailed:
- Time sent: 02/Jun/16 2:56 PM
- To: dennis@decockict.be<dennis@decockict.be><dennis@decockict.be>
- with subject: *(
HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance *
Hi Dennis,
We could successfully reproduce launch the blueprint you were trying to create but with few modifications - we had to change the flavor size from tiny to small.
Also, there was an issue yesterday where our VMs could not connect to the application server; so that's why blueprint creation was failing.
Note that there is still an issue where blueprints with python2.7 are not launched successfully.
BR,
Bruno.
Zurich Node Helpdesk - Yesterday 2:40 PM
------------------
The issue has been emailed:
- Time sent: 01/Jun/16 2:40 PM
- To: dennis@decockict.be<dennis@decockict.be><dennis@decockict.be>
- with subject: *(
HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance *
Hi Dennis,
Sorry to hear you're having some difficulty with our node.
We have just observed some issues with the blueprints - we need to contact some of our colleagues to debug this.
You say you need a server today - you should be able to launch a
VM on our node without any problem.
For quicker issue resolution, you could contact me on murp@zhaw.ch<murp@zhaw.ch><murp@zhaw.ch>
and we could set up a quick skype session if necessary.
BR,
Seán.
FW External User - Yesterday 10:47 AM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be> :
Guys,
I need a server today, also a working CEP machine.
How can this be solved?
Best regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Datum: woensdag 1 juni 2016 10:45
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 10:44 AM
------------------
Dear Dennis,
your information appears to be correct.
I've forwarded your request to the Zurich region support team.
We'll get back to you soon.
Best regards
Marco
FW External User - Yesterday 8:49 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be>> :
Hello,
I am sorry, but I can not see any project nor tenant ID…
Screenshot attached…
The only ID I can see is: Info: Connected to project Karen Mouws cloud (ID 56af8564fc3e46b686b6d6c00a0f77e0)
Can you please advise me exactly where to search??
Sorry, but the first steps with this platform are far from user friendly to be honest…
Regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Datum: dinsdag 31 mei 2016 17:33
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Yesterday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Yesterday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E>> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)><karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E%3E>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
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Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Monday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Monday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be>> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)><karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E>) instead of the old one.
Marco Cipriani - Monday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 10:44 AM
------------------
Dear Dennis,
your information appears to be correct.
I've forwarded your request to the Zurich region support team.
We'll get back to you soon.
Best regards
Marco
FW External User - Tuesday 8:49 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be> :
Hello,
I am sorry, but I can not see any project nor tenant ID…
Screenshot attached…
The only ID I can see is: Info: Connected to project Karen Mouws cloud (ID 56af8564fc3e46b686b6d6c00a0f77e0)
Can you please advise me exactly where to search??
Sorry, but the first steps with this platform are far from user friendly to be honest…
Regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Datum: dinsdag 31 mei 2016 17:33
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Yesterday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Yesterday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be>> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)><karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E>) instead of the old one.
Marco Cipriani - Tuesday 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Monday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Monday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E>) instead of the old one.
Marco Cipriani - Monday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E>) instead of the old one.
Zurich Node Helpdesk - 02/Jun/16 2:56 PM
------------------
The issue has been emailed:
- Time sent: 02/Jun/16 2:56 PM
- To: dennis@decockict.be<dennis@decockict.be>
- with subject: *(
HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance *
Hi Dennis,
We could successfully reproduce launch the blueprint you were trying to create but with few modifications - we had to change the flavor size from tiny to small.
Also, there was an issue yesterday where our VMs could not connect to the application server; so that's why blueprint creation was failing.
Note that there is still an issue where blueprints with python2.7 are not launched successfully.
BR,
Bruno.
Zurich Node Helpdesk - 01/Jun/16 2:40 PM
------------------
The issue has been emailed:
- Time sent: 01/Jun/16 2:40 PM
- To: dennis@decockict.be<dennis@decockict.be>
- with subject: *(
HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance *
Hi Dennis,
Sorry to hear you're having some difficulty with our node.
We have just observed some issues with the blueprints - we need to contact some of our colleagues to debug this.
You say you need a server today - you should be able to launch a
VM on our node without any problem.
For quicker issue resolution, you could contact me on murp@zhaw.ch<murp@zhaw.ch>
and we could set up a quick skype session if necessary.
BR,
Seán.
FW External User - 01/Jun/16 10:47 AM
------------------
Comment by dennis@decockict.be<dennis@decockict.be> :
Guys,
I need a server today, also a working CEP machine.
How can this be solved?
Best regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>>
Datum: woensdag 1 juni 2016 10:45
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be>>
CC: "karen@scool.be<karen@scool.be>" <karen@scool.be<karen@scool.be>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 10:44 AM
------------------
Dear Dennis,
your information appears to be correct.
I've forwarded your request to the Zurich region support team.
We'll get back to you soon.
Best regards
Marco
FW External User - Yesterday 8:49 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be> :
Hello,
I am sorry, but I can not see any project nor tenant ID…
Screenshot attached…
The only ID I can see is: Info: Connected to project Karen Mouws cloud (ID 56af8564fc3e46b686b6d6c00a0f77e0)
Can you please advise me exactly where to search??
Sorry, but the first steps with this platform are far from user friendly to be honest…
Regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Datum: dinsdag 31 mei 2016 17:33
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Yesterday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Yesterday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be<dennis@decockict.be%3E%3Cmailto:dennis@decockict.be>> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)><karen@scool.be%3E%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3Cmailto:karen@scool.be%3E)%3Cmailto:karen@scool.be)%3E>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E><jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3Cmailto:jira-help-desk@fi-ware.org%3E%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E><dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3Cmailto:dennis@decockict.be%3E%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be><karen@scool.be%3E><karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3Cmailto:karen@scool.be%3E%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Monday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Monday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E>) instead of the old one.
Marco Cipriani - Monday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E>) instead of the old one.
Marco Cipriani - 01/Jun/16 10:44 AM
------------------
Dear Dennis,
your information appears to be correct.
I've forwarded your request to the Zurich region support team.
We'll get back to you soon.
Best regards
Marco
FW External User - 31/May/16 8:49 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be> :
Hello,
I am sorry, but I can not see any project nor tenant ID…
Screenshot attached…
The only ID I can see is: Info: Connected to project Karen Mouws cloud (ID 56af8564fc3e46b686b6d6c00a0f77e0)
Can you please advise me exactly where to search??
Sorry, but the first steps with this platform are far from user friendly to be honest…
Regards,
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>>
Datum: dinsdag 31 mei 2016 17:33
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be>>
CC: "karen@scool.be<karen@scool.be>" <karen@scool.be<karen@scool.be>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - Yesterday 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - Yesterday 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be><dennis@decockict.be> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be><karen@scool.be>)<karen@scool.be)<karen@scool.be%3E)%3Cmailto:karen@scool.be)>>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org><jira-help-desk@fi-ware.org%3E>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be><dennis@decockict.be><dennis@decockict.be%3E>>
CC: "karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>" <karen@scool.be<karen@scool.be><karen@scool.be><karen@scool.be%3E>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E><mailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3Cmailto:image001.png@01D1BA76.1DDEC120%3E%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E><mailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3Cmailto:image002.png@01D1BA76.1DDEC120%3E%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E><mailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3Cmailto:image003.png@01D1BA76.1DDEC120%3E%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E><Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3Cmailto:Fiware-lab-help@lists.fiware.org%3E%3E>) instead of the old one.
Marco Cipriani - Yesterday 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E>) instead of the old one.
Marco Cipriani - 31/May/16 5:32 PM
------------------
Dear Dennis,
we didn't get a response from you about the information requested (the region that you are using and your tenant ID).
Watching your first snapshot, the region should be Zurich2.
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
If you will not provide this information in a short time, this trouble ticket will be closed.
Best regards
Marco
Marco Cipriani - 30/May/16 4:11 PM
------------------
Dear Dennis,
the node is the region that you are using (watching your first snapshot, it should be Zurich2 ).
You can find the tenant/project ID selecting "Info" under your project name (in the upper left) and, in the new window, you will see something like Tenant ID: 0000000000000000000000000000XYZ.
Best regards
Marco
FW External User - 30/May/16 3:02 PM
------------------
Comment by dennis@decockict.be<dennis@decockict.be> :
Hello,
Where can I find this information?
I am using your platform as Karen Mouws (karen@scool.be<karen@scool.be>)<karen@scool.be)>.
Node ID nor project ID can I find on the backend.
Thanks
Dennis
Van: Help-Desk <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>>
Beantwoorden - Aan: "jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>" <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>>
Datum: maandag 30 mei 2016 14:58
Aan: Dennis De Cock <dennis@decockict.be<dennis@decockict.be>>
CC: "karen@scool.be<karen@scool.be>" <karen@scool.be<karen@scool.be>>
Onderwerp: [FIWARE-JIRA] (HELP-6694) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Marco Cipriani - Today 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120><mailto:image001.png@01D1BA76.1DDEC120%3E>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120><mailto:image002.png@01D1BA76.1DDEC120%3E>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120><mailto:image003.png@01D1BA76.1DDEC120%3E>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org><Fiware-lab-help@lists.fiware.org%3E>) instead of the old one.
Marco Cipriani - 30/May/16 2:57 PM
------------------
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco
------------------------
Issue id: HELP-6694
Description:
Hello,
I am experiencing problems staging a cloud VM from the blueprint instance.
I configured the following:
[cid:image001.png@01D1BA76.1DDEC120<mailto:image001.png@01D1BA76.1DDEC120>]
When I launch this I immediatly get the following:
[cid:image002.png@01D1BA76.1DDEC120<mailto:image002.png@01D1BA76.1DDEC120>]
Thanks for your fast help!
Best regards,
Dennis De Cock
[cid:image003.png@01D1BA76.1DDEC120<mailto:image003.png@01D1BA76.1DDEC120>]
Guido Gezellestraat 82
2630 Aartselaar
Telefoon: +32 3 290 34 80
http://www.decockict.be
Cloud software voor uw onderneming?
http://www.deskflow.eu
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org>) instead of the old one.
Dear Dennis,
in order to solve your problem, we need to know which node you are using and your tenant/project ID.
Best regards
Marco