Details
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Type: extRequest
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Status: Closed
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Priority: Blocker
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:
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External Participants:
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HD-Node:Spain
Description
Hi all,
We have a problem with a project that have the domain <mnc.ma> that will be hosted in Lannion Node. The domain is hosted to Google.
First, they tried to create 3 accounts via Cloud Portal, but they didn't receive the activation confirmation mail.
The 3 accounts are:
mtazi@mnc.ma
balaoui@mnc.ma
info@mnc.ma
Seccondly, they tried to resend the confirmation via Cloud Portal but the error was:
Error: The email address you have specified is registered but not
activated. Please check your email for the activation link or request a new
one. If your problem persits, please contact
fiware-lab-help@lists.fiware.org
Finally to solve their problem, they tried to send a email to fiware-lab-help@lists.fiware.org and they received this mail:
Message will be retried for 2 more day(s)
Technical details of temporary failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain lists.fiware.org by lists.fi-ware.org. [130.206.80.88].
The error that the other server returned was:
450 4.1.8 <mtazi@mnc.ma>: Sender address rejected: Domain not found
Can anybody tell us how can be solved this issue?
Thank you in advance,
Cristian Cmeciu
Fiware-Lab/ Lannion Region
ImaginLab Support Engineer
Activity
Fix Version/s | 2021 [ 12600 ] |
Resolution | Done [ 10000 ] | |
Status | Answered [ 10104 ] | Closed [ 6 ] |
Status | In Progress [ 3 ] | Answered [ 10104 ] |
Resolution | Done [ 10000 ] | |
Status | Closed [ 6 ] | In Progress [ 3 ] |
Attachment | image005_01D1A9E95B09AD50.png [ 20649 ] | |
Attachment | image001_01D1A9E95B09AD50.jpg [ 20650 ] | |
Attachment | image.png [ 20651 ] | |
Attachment | image003_01D1A9E95B09AD50.jpg [ 20652 ] |
Summary | Sender address rejected: Domain not found | FIWARE.Request.Lab.Spain.Sender address rejected: Domain not found |
Resolution | Done [ 10000 ] | |
Status | Answered [ 10104 ] | Closed [ 6 ] |
Attachment | image002_01D1A9EC54513840.png [ 20638 ] | |
Attachment | image004_01D1A9EC54513840.jpg [ 20639 ] | |
Attachment | image006_01D1A9EC54513840.jpg [ 20640 ] | |
Attachment | image007_01D1A9EC54513840.png [ 20641 ] |
Attachment | image001_01D1A9E95B09AD50.jpg [ 20635 ] | |
Attachment | image003_01D1A9E95B09AD50.jpg [ 20636 ] | |
Attachment | image005_01D1A9E95B09AD50.png [ 20637 ] |
External Participants | mtazi@mnc.ma | balaoui@mnc.ma,mtazi@mnc.ma,jira-help-desk@fi-ware.org |
Status | In Progress [ 3 ] | Answered [ 10104 ] |
Assignee | José Ignacio Carretero Guarde [ jicg ] | Antonio Fuentes Bermejo [ afuentes ] |
Assignee | Pietropaolo Alfonso [ alfopietro ] | José Ignacio Carretero Guarde [ jicg ] |
Assignee | José Ignacio Carretero Guarde [ jicg ] | Pietropaolo Alfonso [ alfopietro ] |
HD-Chapter | Security [ 10841 ] |
HD-Node | Spain [ 10846 ] | |
HD-Enabler | KeyRock [ 10889 ] |
Component/s | FIWARE-LAB-HELP [ 10279 ] | |
Component/s | FIWARE-TECH-HELP [ 10278 ] |
Status | Open [ 1 ] | In Progress [ 3 ] |
Assignee | Spain Node Support Team [ spain.node ] | José Ignacio Carretero Guarde [ jicg ] |
Assignee | Lannion Node Helpdesk [ lannionsupportteam ] | Spain Node Support Team [ spain.node ] |
Assignee | Alvaro Alonso [ aalonsog ] | Lannion Node Helpdesk [ lannionsupportteam ] |
Assignee | Alvaro Alonso [ aalonsog ] |
HD-Chapter | Security [ 10841 ] |
HD-Enabler | KeyRock [ 10889 ] |
Field | Original Value | New Value |
---|---|---|
Component/s | FIWARE-TECH-HELP [ 10278 ] |