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  1. Help-Desk
  2. HELP-6411

FIWARE.Request.Lab.Spain.Problems with a VM

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi,
      Today I cannot access to one of my VM.

      The VM is deployed in Spain2, the instance name is "RADICAL_VM_BRIDGE" it's a Debian 8, and their IPs are:

      192.168.240.26
      130.206.115.29

      I cannot connect by http (it has nginx installed) neither by SSH

      I tried to stop an start the VM thought the FIWARE web portal, but the task doesn't work. I execute a "Stop instance" few minutes ago and his status still "ACTIVE" and his task is "powering-off"

      Attached a screenshot.

      [cid:image003.jpg@01D19952.4B2AA8F0]

      Can you help me? How I can restart this VM? This VM works last Friday.

      Best regards;
      Miquel

      Miquel Milà

      Research & Innovation
      Software engineer

      T +34 935043661

      IMPORTANT - MAIL ADDRESS CHANGE: From now on, please use mail address miquel.mila@atos.net<miquel.mila@atos.net>
      The former @atosresearch.eu address was cancelled

      Av. Diagonal 200
      08018 Barcelona
      Spain
      es.atos.net

      [cid:349045816@01072011-319C]

      This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it.
      As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

      Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional.
      Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje.
      Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes.
      Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus.

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-tech-help@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-tech-help mailing list
      Fiware-tech-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-tech-help
      [Created via e-mail received from: "Mila Prat, Miquel" <miquel.mila@atos.net>]

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        Activity

        Hide
        fw.ext.user FW External User added a comment -

        Comment by miquel.mila@atos.net :

        Hi,

        Before to create snapshots of my 2 VM. I understand that I must create a snapshot per VM and after that create new VM into the community, but if I check the list of projects available into the "Project" Menu section in the left menu (attached a screnshoot) I only see my own project "mmilaprat cloud". How I can choose the "community" project?

        [cid:image001.jpg@01D19C8D.5BE633B0]

        Best regards;

        Miquel

        -

        Show
        fw.ext.user FW External User added a comment - Comment by miquel.mila@atos.net : Hi, Before to create snapshots of my 2 VM. I understand that I must create a snapshot per VM and after that create new VM into the community, but if I check the list of projects available into the "Project" Menu section in the left menu (attached a screnshoot) I only see my own project "mmilaprat cloud". How I can choose the "community" project? [cid:image001.jpg@01D19C8D.5BE633B0] Best regards; Miquel -
        Hide
        fw.ext.user FW External User added a comment -

        Comment by miquel.mila@atos.net :

        Hi all,
        We update “npolitou cloud” privileges and now I can view it into the left menu.

        [cid:image002.png@01D19FB6.79E77050]

        I create a snapshot of a VM created in the “mmilaprat cloud” but I’m unable to use it in the “npolitou cloud”, how I can use this snapshot in “npolitou cloud”?

        Best regards;
        Miquel

        Show
        fw.ext.user FW External User added a comment - Comment by miquel.mila@atos.net : Hi all, We update “npolitou cloud” privileges and now I can view it into the left menu. [cid:image002.png@01D19FB6.79E77050] I create a snapshot of a VM created in the “mmilaprat cloud” but I’m unable to use it in the “npolitou cloud”, how I can use this snapshot in “npolitou cloud”? Best regards; Miquel
        Hide
        ichulani ilknur chulani added a comment -

        Hi Jose Ignacio,

        We have not heard back from you regarding Miquel's questions above. Btw, we are thinking it might be simpler to change the community account holder from Nadia to Miquel instead (i.e. instead of trying to change the owner of the VMs or downloading uploading snapshots, etc.)

        The original community account was created for user nadia.politou@atos.net, see FLUA-2384 .
        Can we change it to be on Miquel's user id instead? so we can continue to preserve the VMs he has in his account without the fear for expiration?

        Thanks in advance for your help,

        ilknur

        Show
        ichulani ilknur chulani added a comment - Hi Jose Ignacio, We have not heard back from you regarding Miquel's questions above. Btw, we are thinking it might be simpler to change the community account holder from Nadia to Miquel instead (i.e. instead of trying to change the owner of the VMs or downloading uploading snapshots, etc.) The original community account was created for user nadia.politou@atos.net, see FLUA-2384 . Can we change it to be on Miquel's user id instead? so we can continue to preserve the VMs he has in his account without the fear for expiration? Thanks in advance for your help, ilknur
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        Miquel's account is now community

        Show
        jicg José Ignacio Carretero Guarde added a comment - Miquel's account is now community
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        VMs are accesible

        Show
        jicg José Ignacio Carretero Guarde added a comment - VMs are accesible

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: