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  1. Help-Desk
  2. HELP-6411

FIWARE.Request.Lab.Spain.Problems with a VM

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi,
      Today I cannot access to one of my VM.

      The VM is deployed in Spain2, the instance name is "RADICAL_VM_BRIDGE" it's a Debian 8, and their IPs are:

      192.168.240.26
      130.206.115.29

      I cannot connect by http (it has nginx installed) neither by SSH

      I tried to stop an start the VM thought the FIWARE web portal, but the task doesn't work. I execute a "Stop instance" few minutes ago and his status still "ACTIVE" and his task is "powering-off"

      Attached a screenshot.

      [cid:image003.jpg@01D19952.4B2AA8F0]

      Can you help me? How I can restart this VM? This VM works last Friday.

      Best regards;
      Miquel

      Miquel Milà

      Research & Innovation
      Software engineer

      T +34 935043661

      IMPORTANT - MAIL ADDRESS CHANGE: From now on, please use mail address miquel.mila@atos.net<miquel.mila@atos.net>
      The former @atosresearch.eu address was cancelled

      Av. Diagonal 200
      08018 Barcelona
      Spain
      es.atos.net

      [cid:349045816@01072011-319C]

      This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it.
      As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

      Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional.
      Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje.
      Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes.
      Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus.

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-tech-help@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-tech-help mailing list
      Fiware-tech-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-tech-help
      [Created via e-mail received from: "Mila Prat, Miquel" <miquel.mila@atos.net>]

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        Activity

        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-tech-help] Problems with a VM FIWARE.Request.Lab.Spain.Problems with a VM
        jicg José Ignacio Carretero Guarde made changes -
        Resolution Done [ 10000 ]
        Status In Progress [ 3 ] Closed [ 6 ]
        ichulani ilknur chulani made changes -
        Resolution Done [ 10000 ]
        Status Closed [ 6 ] In Progress [ 3 ]
        jicg José Ignacio Carretero Guarde made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        jicg José Ignacio Carretero Guarde made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        fw.ext.user FW External User made changes -
        Attachment image001_01D19FB64B964AA0.jpg [ 20534 ]
        Attachment image002_01D19FB679E77050.png [ 20535 ]
        fw.ext.user FW External User made changes -
        Attachment image001_01D19C8D5BE633B0.jpg [ 20521 ]
        fw.ext.user FW External User made changes -
        Attachment image001_01D19B0F0B3C2200.jpg [ 20505 ]
        jicg José Ignacio Carretero Guarde made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        backlogmanager Backlog Manager made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        Component/s FIWARE-TECH-HELP [ 10278 ]
        mev Manuel Escriche made changes -
        HD-Enabler Unknown [ 10910 ]
        mev Manuel Escriche made changes -
        HD-Chapter Unknown [ 10845 ]
        mev Manuel Escriche made changes -
        HD-Node Unknown [ 10852 ] Spain [ 10846 ]
        jicg José Ignacio Carretero Guarde made changes -
        Assignee Henar Muñoz [ henar ] José Ignacio Carretero Guarde [ jicg ]
        henar Henar Muñoz made changes -
        Assignee Spain Node Support Team [ spain.node ] Henar Muñoz [ henar ]
        oozdemir Ozdemir, Omer made changes -
        Assignee Spain Node Support Team [ spain.node ]
        backlogmanager Backlog Manager made changes -
        HD-Enabler Unknown [ 10910 ]
        HD-Chapter Unknown [ 10845 ]
        HD-Node Unknown [ 10852 ]
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-TECH-HELP [ 10278 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: