Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-6116

FIWARE.Request.Lab.Spain.Migration from PiraeusN node.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Blocker
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          I’m quoting the FARM@ project:
          “Hi,
          we are part of the FRACTALS accelerator, with project name FARM@, and we
          have a community account on FIWARE Lab (fiware@ingsoftware.com <fiware@ingsoftware.com>).

          We still did not receive access to new node (Prague) and that is a big problem for us. Our application was hosted on PiraeusN node and now we need that VM migrated to Prague node.
          Can you please check when will this migration be finished, our deadline to finish the project is very soon.
          ​Thanks,​“

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELC-1313 FIWARE.Request.Coach.FRACTALS.Migration from PiraeusN node.

            • Major - Major loss of function.
            • Closed

              Activity

              Ascending order - Click to sort in descending order
              7 older comments
              Hide
              Permalink
              ichulani ilknur chulani added a comment -

              Reopening the ticket as the SME is still having diffculties with accessing their instance on the new node (Spain).

              Show
              ichulani ilknur chulani added a comment - Reopening the ticket as the SME is still having diffculties with accessing their instance on the new node (Spain).
              Hide
              Permalink
              henar Henar Muñoz added a comment - - edited

              Now, the image should work. They can try it again

              Show
              henar Henar Muñoz added a comment - - edited Now, the image should work. They can try it again
              Hide
              Permalink
              ichulani ilknur chulani added a comment -

              Contacted SME offline to check if they can access the VM now.

              Will close the ticket if we don't hear back from them in the next few days.

              Show
              ichulani ilknur chulani added a comment - Contacted SME offline to check if they can access the VM now. Will close the ticket if we don't hear back from them in the next few days.
              Hide
              Permalink
              ichulani ilknur chulani added a comment -

              Reply from the SME:

              "I deployed temporal-image instance again and now I can access it with browser.
              BUT, it seams that this is not the image with our application from PireousN node, because now there is JBoss installed (http://130.206.118.191:8080/) which we never install (we used tomcat instead).
              ALSO, I can't connect to the machine via SSH using ppk key and root username.
              Regards,"

              Henar, could it be the wrong image perhaps?

              Show
              ichulani ilknur chulani added a comment - Reply from the SME: "I deployed temporal-image instance again and now I can access it with browser. BUT, it seams that this is not the image with our application from PireousN node, because now there is JBoss installed ( http://130.206.118.191:8080/ ) which we never install (we used tomcat instead). ALSO, I can't connect to the machine via SSH using ppk key and root username. Regards," Henar, could it be the wrong image perhaps?
              Hide
              Permalink
              henar Henar Muñoz added a comment -

              Closed according to user's instructions

              Show
              henar Henar Muñoz added a comment - Closed according to user's instructions

                People

                • Assignee:
                  henar Henar Muñoz
                  Reporter:
                  fw.ext.user FW External User
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  4 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: