Hello,

I am sending on behalf of FRACTALS accelerator project.
I am working as a tech mentor.

I would like to report the next issue reported by one of our beneficiaries:

"We have noticed that node Piraeus has deleted everything that we had in our account. More specifically we have lost our vm instances and services that were deployed but also we have lost our assigned public IP

Info: Connected to project EMPORIA (ID e996819e2e4e42d6b8d10621c17e2fb4)

Can we have a reason for this deletion?
Is it possible to recover from a backup?

Email: c.ververidis@hypertech.gr <c.ververidis@hypertech.gr>

VM info:
Name: emporia – app
ID: 9dc84740-40de-4168-8861-a3e2cfecb0c3
Image Name: Ubuntu12.04-server-x86_64
region: PiraeusN
RAM: 2048MB
VCPUs: 1 VCPU
Disk: 20GB
node-int-net-01: 10.60.4.195
node-int-net-01: 185.23.171.118
"

It could be great if you can provide support on that.

Thank you in advance.

Kind Regards,

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