Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:PiraeusN
Description
Hello,
I am sending on behalf of FRACTALS accelerator project.
I am working as a tech mentor.
I would like to report the next issue reported by one of our beneficiaries:
"We have noticed that node Piraeus has deleted everything that we had in our account. More specifically we have lost our vm instances and services that were deployed but also we have lost our assigned public IP
Info: Connected to project EMPORIA (ID e996819e2e4e42d6b8d10621c17e2fb4)
Can we have a reason for this deletion?
Is it possible to recover from a backup?
Email: c.ververidis@hypertech.gr <c.ververidis@hypertech.gr
>
VM info:
Name: emporia – app
ID: 9dc84740-40de-4168-8861-a3e2cfecb0c3
Image Name: Ubuntu12.04-server-x86_64
region: PiraeusN
RAM: 2048MB
VCPUs: 1 VCPU
Disk: 20GB
node-int-net-01: 10.60.4.195
node-int-net-01: 185.23.171.118
"
It could be great if you can provide support on that.
Thank you in advance.
Kind Regards,
—
| Dimitris Soukaras |
| Research Assistant |
| mobile: +30 6949313186 |
| tel: +30 210 727 5172 |
| skype: dimitris9055 |
| University of Athens |
| Department of Informatics |
| and Telecommunications |
| http://www.uoa.gr/ <http://www.uoa.gr/> |
| SCAN lab |
| http://scan.di.uoa.gr/ <http://www.uoa.gr/> |
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org
https://lists.fiware.org/listinfo/fiware-lab-help
[Created via e-mail received from: Dimitris Soukaras <dsoukaras@di.uoa.gr>]
Activity
| Fix Version/s | 2021 [ 12600 ] |
| Summary | FIWARE.Request.Lab.VM destroyed from Piraeus node | FIWARE.Request.Lab.PiraeusN.VM destroyed from Piraeus node |
| HD-Node | PiraeusN [ 10919 ] |
| Sender Email | dsoukaras@di.uoa.gr |
| Summary | [Fiware-lab-help] VM destroyed from Piraeus node | FIWARE.Request.Lab.VM destroyed from Piraeus node |
| Resolution | Done [ 10000 ] | |
| Status | Answered [ 10104 ] | Closed [ 6 ] |
| Status | In Progress [ 3 ] | Answered [ 10104 ] |
| Status | Impeded [ 10004 ] | In Progress [ 3 ] |
| Status | In Progress [ 3 ] | Impeded [ 10004 ] |
| Assignee | Fernando Lopez [ fla ] | PiraeusN Node Helpdesk [ neuropublic ] |
| Assignee | Henar Muñoz [ henar ] | Fernando Lopez [ fla ] |
| Assignee | Fernando Lopez [ fla ] | Henar Muñoz [ henar ] |
| Assignee | PiraeusN Node Helpdesk [ neuropublic ] | Fernando Lopez [ fla ] |
| Resolution | Done [ 10000 ] | |
| Status | Closed [ 6 ] | In Progress [ 3 ] |
| Attachment | filabConsole.png [ 19213 ] |
| Resolution | Done [ 10000 ] | |
| Status | Answered [ 10104 ] | Closed [ 6 ] |
| Assignee | PiraeusN Node Helpdesk [ neuropublic ] |
| Status | In Progress [ 3 ] | Answered [ 10104 ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Field | Original Value | New Value |
|---|---|---|
| Component/s | FIWARE-LAB-HELP [ 10279 ] |