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  1. Help-Desk
  2. HELP-4888

FIWARE.Request.Lab.Berlin.Berlin2 node instances shut down.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Blocker
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Dear node team,

          We have received the following issue from MyFarm project (one of the projects granted by Fractals accelerator)

          "Hello!

          Today our two instances in Berlin2 node has been shut down.We cannot power them on again.The instances are with IP addresses:

          • 192.168.1.209
          • 192.168.1.141

          We know that FIWARE Lab is in a reorganization process and Berlin2 node is planned to be closedand we expected something like that to happen.
          But we have some questions regarding that:

          • Is that shutdown of our instances planned or incidental?
          • Will Berlin2 continue to work and does it worth launching and configuring new instances in that node?
          • When our instances will be moved to another node?

          Please note that we are now currently at stage of interim reporting of our FRACTALS project - MyFarm and we have planned to
          demonstrate our prototype to our technical mentor on 20.10.2015. So the questions above are very important for us in order to
          ensure that we won't experience any technical problems during our reporting process.

          Thank you in advance and please give us feedback as soon as possible.

          Thanks in advance
          _______________________________________________
          Fiware-fractals-coaching mailing list
          Fiware-fractals-coaching@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-fractals-coaching
          [Created via e-mail received from: "Romero, Javier" <javier.romero@atos.net>]"

          1. FARMBRELLA.png
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          2. MyFarm.png
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            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELC-1097 FIWARE.Request.Coach.FRACTALS.MyFarm.Lab.Berlin2Shutdown

            • Major - Major loss of function.
            • Closed

              Activity

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              22 older comments
              Hide
              Permalink
              ichulani ilknur chulani added a comment -

              Dear Javier,

              I have started a request for the Budapest node team.

              In the meanwhile, do you know if Tanya and her team was able to follow the instructions below as indicated in Berlin node team's comments yesterday:

              "The user should be still able to backup its images with the following commands.
              Create a Snapshot:
              nova image-create --poll exampleVM SnapshotName
              Download to local file system:
              glance image-download --file exampleVM.raw SnapshotID
              If the user would like to get the backup of its images via HTTP download he needs to contact xifi-support@fokus.fraunhofer.de via mail to get the download URL and credentials."

              "The user needs to execute the commands from a host that has the OpenStack CLI tools installed. The instances are down but the Nova and Glance API is still working.

              Please consult FIWARE or OpenStack documentation for accessing OpenStack CLI.
              http://docs.openstack.org/user-guide/common/cli_install_openstack_command_line_clients.html

              A snapshot of the instance can also be created by right-click on the instance name in the FIWARE Lab Portal instance view. But the FIWARE Lab Portal currently doesn't support image download afaik."

              Could you kindly pass these two comments to them if you have not already done so?

              Thanks,

              ilknur

              Show
              ichulani ilknur chulani added a comment - Dear Javier, I have started a request for the Budapest node team. In the meanwhile, do you know if Tanya and her team was able to follow the instructions below as indicated in Berlin node team's comments yesterday: "The user should be still able to backup its images with the following commands. Create a Snapshot: nova image-create --poll exampleVM SnapshotName Download to local file system: glance image-download --file exampleVM.raw SnapshotID If the user would like to get the backup of its images via HTTP download he needs to contact xifi-support@fokus.fraunhofer.de via mail to get the download URL and credentials." "The user needs to execute the commands from a host that has the OpenStack CLI tools installed. The instances are down but the Nova and Glance API is still working. Please consult FIWARE or OpenStack documentation for accessing OpenStack CLI. http://docs.openstack.org/user-guide/common/cli_install_openstack_command_line_clients.html A snapshot of the instance can also be created by right-click on the instance name in the FIWARE Lab Portal instance view. But the FIWARE Lab Portal currently doesn't support image download afaik." Could you kindly pass these two comments to them if you have not already done so? Thanks, ilknur
              Hide
              Permalink
              ichulani ilknur chulani added a comment -

              Dear Tanya,

              Your community account for MyFarm is moved to the Budapest node.
              (as per ticket https://jira.fiware.org/browse/FLUA-2028)

              Further more, the Budapest node team has kindly agreed to help with the migration of your VMs. They found two VMs for your community account (tpeneva@centermine.com) on Berlin node, and they are in the process of transferring them to the Budapest node.

              You will hear from us once this is completed.

              Kind regards,

              ilknur

              Show
              ichulani ilknur chulani added a comment - Dear Tanya, Your community account for MyFarm is moved to the Budapest node. (as per ticket https://jira.fiware.org/browse/FLUA-2028 ) Further more, the Budapest node team has kindly agreed to help with the migration of your VMs. They found two VMs for your community account (tpeneva@centermine.com) on Berlin node, and they are in the process of transferring them to the Budapest node. You will hear from us once this is completed. Kind regards, ilknur
              Hide
              Permalink
              ichulani ilknur chulani added a comment -

              Dear Tanya,

              Your community account for MyFarm is moved to the Budapest node.
              (as per ticket https://jira.fiware.org/browse/FLUA-2028)

              Further more, the Budapest node team has kindly agreed to help with the migration of your VMs. They found two VMs for your community account (tpeneva@centermine.com) on Berlin node, and they are in the process of transferring them to the Budapest node.

              You will hear from us once this is completed.

              Kind regards,

              ilknur

              Show
              ichulani ilknur chulani added a comment - Dear Tanya, Your community account for MyFarm is moved to the Budapest node. (as per ticket https://jira.fiware.org/browse/FLUA-2028 ) Further more, the Budapest node team has kindly agreed to help with the migration of your VMs. They found two VMs for your community account (tpeneva@centermine.com) on Berlin node, and they are in the process of transferring them to the Budapest node. You will hear from us once this is completed. Kind regards, ilknur
              Hide
              Permalink
              ichulani ilknur chulani added a comment -

              Dear Tanya,

              Budapest node team has completed the migration of your VMs from the Berlin2 node to the Budapest 2 node.You can simply deploy/launch VMs based on the two images they have copied over.

              Could you please try this, and let us know if you have any issues? Simply respond to this email you are receiving for this ticket (HELP-4888) or the notices you received for ticket (FLUA-2028) so we know if any other actions are required from our side.

              Thanks,

              ilknur

              Show
              ichulani ilknur chulani added a comment - Dear Tanya, Budapest node team has completed the migration of your VMs from the Berlin2 node to the Budapest 2 node.You can simply deploy/launch VMs based on the two images they have copied over. Could you please try this, and let us know if you have any issues? Simply respond to this email you are receiving for this ticket ( HELP-4888 ) or the notices you received for ticket (FLUA-2028) so we know if any other actions are required from our side. Thanks, ilknur
              Hide
              Permalink
              fw.ext.user FW External User added a comment -

              Hello!

              I confirm that our VMs are successfully migrated to the new node -
              Budapest2.
              For now we have no issues regarding the work on the new node.

              Thank you very much for your assistance!

              Best regards,

              –
              Tanya Peneva
              Accountant - Nemetschek OOD Bulgaria

              www.nemetschek.bg | e-mail: TPeneva@nemetschek.bg | office:
              +359-2-4210-988 | mobile: +359-886-464744

              DISCLAIMER: Confidential. Dissemination, distribution or copying of this
              e-mail is prohibited. If you have received this e-mail in error, please
              notify the sender by replying to this message and delete it immediately.
              Nemetschek OOD shall not be liable for the message if altered, changed or
              falsified.

              P Please consider the impact on the environment before printing this
              e-mail

              From: Help-Desk <jira-help-desk@fi-ware.org>
              To: tpeneva@centermine.com
              Date: 17.11.2015 16:11
              Subject: [FI-WARE-JIRA] (HELP-4888) [Fractals][MyFarm] Berlin2 node
              instances shut down

              Dear Tanya,

              Budapest node team has completed the migration of your VMs from the
              Berlin2 node to the Budapest 2 node.You can simply deploy/launch VMs based
              on the two images they have copied over.

              Could you please try this, and let us know if you have any issues? Simply
              respond to this email you are receiving for this ticket (HELP-4888) or
              the notices you received for ticket (FLUA-2028) so we know if any other
              actions are required from our side.

              Thanks,

              ilknur

              -------------------------------------------------------------------------------
              ilknur chulani created HELP-4888:
              ------------------------------------

              Summary: [Fractals][MyFarm] Berlin2 node instances shut down
              Key: HELP-4888
              URL: https://jira.fiware.org/browse/HELP-4888
              Project: Help-Desk
              Issue Type: extRequest
              Components: FIWARE-LAB-HELP
              Reporter: FW External User

              This email was generated by the FIWARE JIRA (http://jira.fiware.org).

              Show
              fw.ext.user FW External User added a comment - Hello! I confirm that our VMs are successfully migrated to the new node - Budapest2. For now we have no issues regarding the work on the new node. Thank you very much for your assistance! Best regards, – Tanya Peneva Accountant - Nemetschek OOD Bulgaria www.nemetschek.bg | e-mail: TPeneva@nemetschek.bg | office: +359-2-4210-988 | mobile: +359-886-464744 DISCLAIMER: Confidential. Dissemination, distribution or copying of this e-mail is prohibited. If you have received this e-mail in error, please notify the sender by replying to this message and delete it immediately. Nemetschek OOD shall not be liable for the message if altered, changed or falsified. P Please consider the impact on the environment before printing this e-mail From: Help-Desk <jira-help-desk@fi-ware.org> To: tpeneva@centermine.com Date: 17.11.2015 16:11 Subject: [FI-WARE-JIRA] ( HELP-4888 ) [Fractals] [MyFarm] Berlin2 node instances shut down Dear Tanya, Budapest node team has completed the migration of your VMs from the Berlin2 node to the Budapest 2 node.You can simply deploy/launch VMs based on the two images they have copied over. Could you please try this, and let us know if you have any issues? Simply respond to this email you are receiving for this ticket ( HELP-4888 ) or the notices you received for ticket (FLUA-2028) so we know if any other actions are required from our side. Thanks, ilknur ------------------------------------------------------------------------------- ilknur chulani created HELP-4888 : ------------------------------------ Summary: [Fractals] [MyFarm] Berlin2 node instances shut down Key: HELP-4888 URL: https://jira.fiware.org/browse/HELP-4888 Project: Help-Desk Issue Type: extRequest Components: FIWARE-LAB-HELP Reporter: FW External User This email was generated by the FIWARE JIRA ( http://jira.fiware.org ).

                People

                • Assignee:
                  BerlinSupportTeam Berlin Node Helpdesk
                  Reporter:
                  fw.ext.user FW External User
                • Votes:
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                  Watchers:
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                  Dates

                  • Created:
                    Updated:
                    Resolved: