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  1. Help-Desk
  2. HELP-4720

FIWARE.Request.Lab.Spain.FW: FIWARE Lab re-organization.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Blocker
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear helpdesk,

      Recently we sent out a reply on the FIWARE lab re-organization mail (see below) by filling out a website form (see attachment).
      Until now we haven’t received feedback on our reply. Moreover, since this morning the Cloud Portal is not accessible anymore!
      Could you please send a prompt reply and make sure we are able to access the portal and our data again?

      Thanks in advance.

      Met vriendelijke groet / Mit freundlichen Grüßen / Kind regards / Cordialement,

      Marcel Verstappen
      [Logo ChainPoint_HRZ_RGB]
      Kroonpark 10 6831 GV ARNHEM (NL)
      Bundeskanzlerplatz 2-10 53113 BONN (D)
      29 rue Romain Rolland 44100 NANTES (F)

      Telephone: +31 (0) 26 845 3650
      Support line: +31 (0) 26 845 3655
      Mobile: +31 (0) 6 53 71 32 10

      E-mail: m.verstappen@chainpoint.com<m.verstappen@chainpoint.com>
      Internet: www.chainpoint.com<http://www.chainpoint.com/>

      From: no-reply@account.lab.fiware.org<no-reply@account.lab.fiware.org> no-reply@account.lab.fiware.org
      Sent: 17 September 2015 10:46
      Subject: [FIWARE Lab] FIWARE Lab re-organization

      [Image removed by sender. FIWARE-Lab]

      Dear FIWARE Lab Community user,

      FIWARE is in a process of reorganisation in order to reinforce the offering to its user. In this process, as you might know, from 30 September 2015 some of the FIWARE Lab nodes will gradually discontinue their service provisioning.

      Such nodes are:
      Berlin
      Stockholm
      Waterford

      If you are a community user hosted in any of these nodes and you wish to continue using FIWARE Lab, please fill in the the survey in the following link by 20 September: https://goo.gl/E2KUCn. Among other things in the survey you have to indicate the new node where you’d like to continue to use FIWARE Lab.
      Your actual node, in collaboration with the new selected node, will follow up with you to support you in the migration according to your needs.

      It is our intention to keep your effort at a very minimum in this migration process.

      Apologising for any inconvenience thi s may cause you.

      Best Regards,
      The FIWARE Lab Team


      You are receiving this message because you are a registered FIWARE Lab user<https://account.lab.fiware.org>. Should you wish to remove your account, you need to follow four simple steps:
      1. Log on FIWARE Lab user<https://account.lab.fiware.org>
      2. Click on the dropdown menu next to your user name (upper right corner)
      3. Select "Settings"
      4. Click on "Cancel account" and confirm.

      2015 © FIWARE<http://www.fiware.org/>.

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help
      [Created via e-mail received from: Marcel Verstappen <m.verstappen@chainpoint.com>]

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        Issue Links

          Activity

          Hide
          ichulani ilknur chulani added a comment -

          Dear Geoff,

          The Stockholm node team has created a snapshot of your “POI” image. I will forward you separately the email from Roland for details on how to access this snapshot.

          Later on you need to follow the instructions from Henar (i.e. in the comment she added on the ticket few mins ago) to be able to download this image and resurrect it on the Spanish node.

          Hope this helps.

          Best regards,

          ilknur

          Show
          ichulani ilknur chulani added a comment - Dear Geoff, The Stockholm node team has created a snapshot of your “POI” image. I will forward you separately the email from Roland for details on how to access this snapshot. Later on you need to follow the instructions from Henar (i.e. in the comment she added on the ticket few mins ago) to be able to download this image and resurrect it on the Spanish node. Hope this helps. Best regards, ilknur
          Hide
          henar Henar Muñoz added a comment -

          As commented by mail:
          This is something any user can do by themselves. The procedure is quite easy, let me explain:

          You could use an Ubuntu 14.04 in order to do this (An small or medium instance in the Spain2 node will do the trick)

          1# Install the packages we'll need:
          sudo apt-get update && sudo apt-get -y upgrade
          sudo apt-get install -y libguestfs-tools python-glanceclient

          The installation of libguestfs-tools asks for 2 things. Both should be answered "yes"

          2# Create you environment variables:
          export OS_USERNAME="youremail@example.com"
          export OS_TENANT_ID="000000000000000000000000000xxxxx"
          export OS_REGION_NAME=Stockholm2
          export OS_AUTH_URL=http://130.206.84.8:4730/v2.0
          export OS_PASSWORD=whateveryoupasswordis

          3# Download your image...
          glance image-list
          .... <image-list so, select your ID>
          glance image-download --file <my_file_image_in_my_host> --progress <the_image_id>

          4# Prepare the image to work properly in the cloud:
          virt-sysprep -a <my_file_image_in_my_host>

          5# Change the region and upload the image:
          export OS_REGION_NAME=Spain2
          glance image-create --is-public false --disk-format qcow2 --container-format bare \
          --name <the_name_of_the_image> --file <my_file_image_in_my_host> --progress

          If you want to, you can safely delete your Ubuntu 14.04 VM.

          Now, you'll be able to create an instance from your new_image — Please Don't delete your image from Spain2 before deleting all your VMs instanciated from the image.

          Show
          henar Henar Muñoz added a comment - As commented by mail: This is something any user can do by themselves. The procedure is quite easy, let me explain: You could use an Ubuntu 14.04 in order to do this (An small or medium instance in the Spain2 node will do the trick) 1# Install the packages we'll need: sudo apt-get update && sudo apt-get -y upgrade sudo apt-get install -y libguestfs-tools python-glanceclient The installation of libguestfs-tools asks for 2 things. Both should be answered "yes" 2# Create you environment variables: export OS_USERNAME="youremail@example.com" export OS_TENANT_ID="000000000000000000000000000xxxxx" export OS_REGION_NAME=Stockholm2 export OS_AUTH_URL= http://130.206.84.8:4730/v2.0 export OS_PASSWORD=whateveryoupasswordis 3# Download your image... glance image-list .... <image-list so, select your ID> glance image-download --file <my_file_image_in_my_host> --progress <the_image_id> 4# Prepare the image to work properly in the cloud: virt-sysprep -a <my_file_image_in_my_host> 5# Change the region and upload the image: export OS_REGION_NAME=Spain2 glance image-create --is-public false --disk-format qcow2 --container-format bare \ --name <the_name_of_the_image> --file <my_file_image_in_my_host> --progress If you want to, you can safely delete your Ubuntu 14.04 VM. Now, you'll be able to create an instance from your new_image — Please Don't delete your image from Spain2 before deleting all your VMs instanciated from the image.
          Hide
          fw.ext.user FW External User added a comment -

          Thanks for the update, Ilknur.

          Show
          fw.ext.user FW External User added a comment - Thanks for the update, Ilknur.
          Hide
          ichulani ilknur chulani added a comment -

          Dear Geoff,

          We are trying to reach the Stockholm team to ask their help create a snapshot of your instance and pass it to the Spanish node team.

          Best regards,

          ilknur

          Show
          ichulani ilknur chulani added a comment - Dear Geoff, We are trying to reach the Stockholm team to ask their help create a snapshot of your instance and pass it to the Spanish node team. Best regards, ilknur
          Hide
          fw.ext.user FW External User added a comment -

          Hi all,
          Is there by any chance an update on how things are going with migrating the POI? If it's something ChainPoint should be doing themselves, please do send some guidance.

          Many thanks,

          Geoff Taylor

          ChainPoint
          Kroonpark 10 6831 GV ARNHEM (NL)
          Bundeskanzlerplatz 2-10 53113 BONN (D)
          29 rue Romain Rolland 44100 NANTES (F)

          Telephone:  +31 (0) 26 845 3650
          Support line: +31 (0) 26 845 3655
          Mobile:  +31 (0)610 53 45 40

          E-mail:  g.taylor@chainpoint.com
          Skype: geoffneiltaylor
          Internet: www.chainpoint.com

          Show
          fw.ext.user FW External User added a comment - Hi all, Is there by any chance an update on how things are going with migrating the POI? If it's something ChainPoint should be doing themselves, please do send some guidance. Many thanks, Geoff Taylor ChainPoint Kroonpark 10 6831 GV ARNHEM (NL) Bundeskanzlerplatz 2-10 53113 BONN (D) 29 rue Romain Rolland 44100 NANTES (F) Telephone:  +31 (0) 26 845 3650 Support line: +31 (0) 26 845 3655 Mobile:  +31 (0)610 53 45 40 E-mail:  g.taylor@chainpoint.com Skype: geoffneiltaylor Internet: www.chainpoint.com

            People

            • Assignee:
              henar Henar Muñoz
              Reporter:
              fw.ext.user FW External User
            • Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: