Hi. This is pretty irritating – at every stage I face a bug and request your help, I wait days upon days for assistance. I’m searching all over the web and in Fi-Ware Labs documentation and help specifically before contacting you.
I cannot find the instance password, and cannot change it: I keep getting “Error 501” and as a result I cannot use FTP, nor map network drive of any other way to access my VM for file transfer. Obviously I’m not going to re-write the whole web application In order to have it on the server. It’s been a week of no production what-so-ever because I was facing these bugs (just like the one where I couldn’t have connected to my VM because I enabled two networks for the machine), and now this.
I don’t know if the next problem is also a result of the same problem, but whenever I try to connect to VM display, It’s waiting for a response from 130.206.112.3 (Our IP is 130.206.123.31), and after a short while – I get the error message “connection refused”.

Instance info: Connected to project Amitbz cloud (ID e783364686a0443fb60051f197f20ef7). The region is Spain2.
When trying to chance the instance’s password, I get this error: “Error: Error changing password. Cause: 501 Error info”, and the info: “{"notImplemented": {"message": "Unable to set password on instance", "code": 501}}”.

PLEASE response ASAP.
Amit.

[Created via e-mail received from: Amit Ben Tzvi <amit5735735@gmail.com>]