Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Hi. This is pretty irritating – at every stage I face a bug and request your help, I wait days upon days for assistance. I’m searching all over the web and in Fi-Ware Labs documentation and help specifically before contacting you.
I cannot find the instance password, and cannot change it: I keep getting “Error 501” and as a result I cannot use FTP, nor map network drive of any other way to access my VM for file transfer. Obviously I’m not going to re-write the whole web application In order to have it on the server. It’s been a week of no production what-so-ever because I was facing these bugs (just like the one where I couldn’t have connected to my VM because I enabled two networks for the machine), and now this.
I don’t know if the next problem is also a result of the same problem, but whenever I try to connect to VM display, It’s waiting for a response from 130.206.112.3 (Our IP is 130.206.123.31), and after a short while – I get the error message “connection refused”.
Instance info: Connected to project Amitbz cloud (ID e783364686a0443fb60051f197f20ef7). The region is Spain2.
When trying to chance the instance’s password, I get this error: “Error: Error changing password. Cause: 501 Error info”, and the info: “{"notImplemented": {"message": "Unable to set password on instance", "code": 501}}”.
PLEASE response ASAP.
Amit.
[Created via e-mail received from: Amit Ben Tzvi <amit5735735@gmail.com>]
Activity
Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
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3d 15h 19m | 1 | Henar Muñoz | 15/Sep/15 12:36 PM | |||||
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30m 37s | 1 | Henar Muñoz | 15/Sep/15 1:06 PM | |||||
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1d 20h 31m | 1 | Henar Muñoz | 17/Sep/15 9:38 AM |