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  1. Help-Desk
  2. HELP-3739

FIWARE.Request.Lab.Lannion.Problem with Market Place instance.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          We can't connect to marketplace-ri-R2.3 instance.

          The image status is active and running but the instance doesn't respond to
          ping or nmap from local net. Neither shh if we assign it a public ip.

          We've tried to reboot and relaunch, the configuration (security groups,
          network) is correct, the region is Lanninon2 and the instance ID is
          ecbd2831-bdd7-4e0a-b4ec-323b2f47b450.

          Can you check if the instance is running and how can we connect to it?

          Thank you in advance.

          Regards

          Jose Lopez Veiga
          Software Engineer | Linknovate.com <http://linknovate.com/>
          94306 Palo Alto, CA
          c. skype: joseveiga11
          e. jose@linknovate.com

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Jose Lopez Veiga LKN <jose@linknovate.com>]

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            Activity

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		36d 2h 57m 1 Lannion Node Helpdesk 08/Sep/15 3:47 PM
            In Progress In Progress Answered Answered
            		19d 23h 30m 1 Lannion Node Helpdesk 28/Sep/15 3:17 PM
            Answered Answered Closed Closed
            		7s 1 Lannion Node Helpdesk 28/Sep/15 3:17 PM

              People

              • Assignee:
                lannionsupport Lannion Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: