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  1. Help-Desk
  2. HELP-3739

FIWARE.Request.Lab.Lannion.Problem with Market Place instance.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,

      We can't connect to marketplace-ri-R2.3 instance.

      The image status is active and running but the instance doesn't respond to
      ping or nmap from local net. Neither shh if we assign it a public ip.

      We've tried to reboot and relaunch, the configuration (security groups,
      network) is correct, the region is Lanninon2 and the instance ID is
      ecbd2831-bdd7-4e0a-b4ec-323b2f47b450.

      Can you check if the instance is running and how can we connect to it?

      Thank you in advance.

      Regards

      Jose Lopez Veiga
      Software Engineer | Linknovate.com <http://linknovate.com/>
      94306 Palo Alto, CA
      c. skype: joseveiga11
      e. jose@linknovate.com

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Jose Lopez Veiga LKN <jose@linknovate.com>]

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        Activity

        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.Problem with Market Place instance. FIWARE.Request.Lab.Lannion.Problem with Market Place instance.
        mev Manuel Escriche made changes -
        HD-Node Lannion [ 10850 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Problem with Market Place instance FIWARE.Request.Lab.Problem with Market Place instance.
        mev Manuel Escriche made changes -
        Sender Email jose@linknovate.com
        lannionsupport Lannion Node Helpdesk made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        lannionsupport Lannion Node Helpdesk made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        fw.ext.user FW External User made changes -
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        lannionsupport Lannion Node Helpdesk made changes -
        Link This issue blocks LAB-281 [ LAB-281 ]
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        lannionsupport Lannion Node Helpdesk made changes -
        Status Open [ 1 ] In Progress [ 3 ]
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        fw.ext.user FW External User made changes -
        alfopietro Pietropaolo Alfonso made changes -
        Assignee Lannion Node Helpdesk [ lannionsupportteam ]
        alfopietro Pietropaolo Alfonso made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            lannionsupport Lannion Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: