Dear Eustaquio,
your request for a Community Account upgrade is currently in evaluation.
You should have received the number of the associated Jira ticket and you will receive further updates from us soon.

I have just forwarded to the second level support the issue about the access to the Cloud Portal with your account.

Best regards
Marco

Dear Eustaquio,
the ticket number is FLUA-1337.
Please, in the future keep in CC the ml fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org> .

Best regards
Marco

Da: Eustaquio Martin eustma@outlook.com
Inviato: mercoledì 15 luglio 2015 12:42
A: Cipriani Marco
Oggetto: RE: FIWARE Lab Assistance

Thanks for your reply.
But I have not received the number of the Associated Jira ticket that you mention

De: Cipriani Marco marco2.cipriani@telecomitalia.it
Enviado el: miércoles, 15 de julio de 2015 12:04
Para: Eustaquio Martín Morro <eustaquio@softcom.es<eustaquio@softcom.es>>
CC: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
Asunto: R: FIWARE Lab Assistance

Dear Eustaquio,
your request for a Community Account upgrade is currently in evaluation.
You should have received the number of the associated Jira ticket and you will receive further updates from us soon.

I have just forwarded to the second level support the issue about the access to the Cloud Portal with your account.

Best regards
Marco

Da: fiware-lab-help-bounces@lists.fi-ware.org<fiware-lab-help-bounces@lists.fi-ware.org> fiware-lab-help-bounces@lists.fi-ware.org Per conto di Eustaquio Martín Morro
Inviato: martedì 14 luglio 2015 17:35
A: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
Oggetto: [Fiware-lab-help] FIWARE Lab Assistance

Hi.
I'm trying to access the cloud but can not.
In the past I could.
Now I want to present a project to an accelerator, but I can not implement my project lab.
I've tried to request for a Community Account upgrade, but I have no answer.
My user is eustma@outlook.com<eustma@outlook.com>.
Please tell me I can do.
Thanks.

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Dear Eustaquio,
your request for a Community Account upgrade is currently in evaluation.
You should have received the number of the associated Jira ticket and you will receive further updates from us soon.

I have just forwarded to the second level support the issue about the access to the Cloud Portal with your account.

Best regards
Marco

Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Eustaquio Martín Morro
Inviato: martedì 14 luglio 2015 17:35
A: fiware-lab-help@lists.fi-ware.org
Oggetto: [Fiware-lab-help] FIWARE Lab Assistance

Hi.
I'm trying to access the cloud but can not.
In the past I could.
Now I want to present a project to an accelerator, but I can not implement my project lab.
I've tried to request for a Community Account upgrade, but I have no answer.
My user is eustma@outlook.com<eustma@outlook.com>.
Please tell me I can do.
Thanks.

Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.

[rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.

The user cannot access the Cloud Portal until his community account is approved.

BR