Dear Eustaquio,
the ticket number is FLUA-1337.
Please, in the future keep in CC the ml fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org> .
Best regards
Marco
Da: Eustaquio Martin eustma@outlook.com
Inviato: mercoledì 15 luglio 2015 12:42
A: Cipriani Marco
Oggetto: RE: FIWARE Lab Assistance
Thanks for your reply.
But I have not received the number of the Associated Jira ticket that you mention
De: Cipriani Marco marco2.cipriani@telecomitalia.it
Enviado el: miércoles, 15 de julio de 2015 12:04
Para: Eustaquio Martín Morro <eustaquio@softcom.es<eustaquio@softcom.es>>
CC: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
Asunto: R: FIWARE Lab Assistance
Dear Eustaquio,
your request for a Community Account upgrade is currently in evaluation.
You should have received the number of the associated Jira ticket and you will receive further updates from us soon.
I have just forwarded to the second level support the issue about the access to the Cloud Portal with your account.
Best regards
Marco
Da: fiware-lab-help-bounces@lists.fi-ware.org<fiware-lab-help-bounces@lists.fi-ware.org> fiware-lab-help-bounces@lists.fi-ware.org Per conto di Eustaquio Martín Morro
Inviato: martedì 14 luglio 2015 17:35
A: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
Oggetto: [Fiware-lab-help] FIWARE Lab Assistance
Hi.
I'm trying to access the cloud but can not.
In the past I could.
Now I want to present a project to an accelerator, but I can not implement my project lab.
I've tried to request for a Community Account upgrade, but I have no answer.
My user is eustma@outlook.com<eustma@outlook.com>.
Please tell me I can do.
Thanks.
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The user cannot access the Cloud Portal until his community account is approved.
BR