Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-3576

FIWARE.Request.Tech.Security.IDM-KeyRock.FIWAR.Tech.ssistance

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None

          Description

          Hi.
          I'm trying to access the cloud but can not.
          In the past I could.
          Now I want to present a project to an accelerator, but I can not implement my project lab.
          I've tried to request for a Community Account upgrade, but I have no answer.
          My user is eustma@outlook.com.
          Please tell me I can do.
          Thanks.

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: =?iso-8859-1?Q?Eustaquio_Mart=EDn_Morro?= <eustaquio@softcom.es>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		1d 22h 32m 1 Alvaro Alonso 16/Jul/15 4:08 PM
            In Progress In Progress Answered Answered
            		1s 1 Alvaro Alonso 16/Jul/15 4:08 PM
            Answered Answered Closed Closed
            		1s 1 Alvaro Alonso 16/Jul/15 4:08 PM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            mev Manuel Escriche made changes -
            HD-Enabler KeyRock [ 10889 ]
            HD-Chapter Security [ 10841 ]
            mev Manuel Escriche made changes -
            Sender Email eustaquio@softcom.es
            mev Manuel Escriche made changes -
            Summary FIWARE.Request.Lab.Security.IDM-KeyRock.FIWARELabAssistance FIWARE.Request.Tech.Security.IDM-KeyRock.FIWAR.Tech.ssistance
            mev Manuel Escriche made changes -
            Component/s FIWARE-TECH-HELP [ 10278 ]
            Component/s FIWARE-LAB-HELP [ 10279 ]
            aalonsog Alvaro Alonso made changes -
            Summary FIWARE.Request.Lab.FIWARE Lab Assistance FIWARE.Request.Lab.Security.IDM-KeyRock.FIWARELabAssistance
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FIWARE Lab Assistance FIWARE.Request.Lab.FIWARE Lab Assistance
            aalonsog Alvaro Alonso made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            aalonsog Alvaro Alonso made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            aalonsog Alvaro Alonso made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            aalonsog Alvaro Alonso added a comment -

            The user cannot access the Cloud Portal until his community account is approved.

            BR

            Show
            aalonsog Alvaro Alonso added a comment - The user cannot access the Cloud Portal until his community account is approved. BR
            marcocipriani Marco Cipriani made changes -
            Attachment logo Ambiente_foglia2.jpg [ 17231 ]
            Hide
            Permalink
            marcocipriani Marco Cipriani added a comment -

            Dear Eustaquio,
            your request for a Community Account upgrade is currently in evaluation.
            You should have received the number of the associated Jira ticket and you will receive further updates from us soon.

            I have just forwarded to the second level support the issue about the access to the Cloud Portal with your account.

            Best regards
            Marco

            Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Eustaquio Martín Morro
            Inviato: martedì 14 luglio 2015 17:35
            A: fiware-lab-help@lists.fi-ware.org
            Oggetto: [Fiware-lab-help] FIWARE Lab Assistance

            Hi.
            I'm trying to access the cloud but can not.
            In the past I could.
            Now I want to present a project to an accelerator, but I can not implement my project lab.
            I've tried to request for a Community Account upgrade, but I have no answer.
            My user is eustma@outlook.com<eustma@outlook.com>.
            Please tell me I can do.
            Thanks.

            Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

            This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.

            [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.

            Show
            marcocipriani Marco Cipriani added a comment - Dear Eustaquio, your request for a Community Account upgrade is currently in evaluation. You should have received the number of the associated Jira ticket and you will receive further updates from us soon. I have just forwarded to the second level support the issue about the access to the Cloud Portal with your account. Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Eustaquio Martín Morro Inviato: martedì 14 luglio 2015 17:35 A: fiware-lab-help@lists.fi-ware.org Oggetto: [Fiware-lab-help] FIWARE Lab Assistance Hi. I'm trying to access the cloud but can not. In the past I could. Now I want to present a project to an accelerator, but I can not implement my project lab. I've tried to request for a Community Account upgrade, but I have no answer. My user is eustma@outlook.com< eustma@outlook.com >. Please tell me I can do. Thanks. Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente] Rispetta l'ambiente. Non stampare questa mail se non è necessario.
            marcocipriani Marco Cipriani made changes -
            Attachment image001.gif [ 17230 ]
            Hide
            Permalink
            marcocipriani Marco Cipriani added a comment -

            Dear Eustaquio,
            the ticket number is FLUA-1337.
            Please, in the future keep in CC the ml fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org> .

            Best regards
            Marco

            Da: Eustaquio Martin eustma@outlook.com
            Inviato: mercoledì 15 luglio 2015 12:42
            A: Cipriani Marco
            Oggetto: RE: FIWARE Lab Assistance

            Thanks for your reply.
            But I have not received the number of the Associated Jira ticket that you mention

            De: Cipriani Marco marco2.cipriani@telecomitalia.it
            Enviado el: miércoles, 15 de julio de 2015 12:04
            Para: Eustaquio Martín Morro <eustaquio@softcom.es<eustaquio@softcom.es>>
            CC: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
            Asunto: R: FIWARE Lab Assistance

            Dear Eustaquio,
            your request for a Community Account upgrade is currently in evaluation.
            You should have received the number of the associated Jira ticket and you will receive further updates from us soon.

            I have just forwarded to the second level support the issue about the access to the Cloud Portal with your account.

            Best regards
            Marco

            Da: fiware-lab-help-bounces@lists.fi-ware.org<fiware-lab-help-bounces@lists.fi-ware.org> fiware-lab-help-bounces@lists.fi-ware.org Per conto di Eustaquio Martín Morro
            Inviato: martedì 14 luglio 2015 17:35
            A: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
            Oggetto: [Fiware-lab-help] FIWARE Lab Assistance

            Hi.
            I'm trying to access the cloud but can not.
            In the past I could.
            Now I want to present a project to an accelerator, but I can not implement my project lab.
            I've tried to request for a Community Account upgrade, but I have no answer.
            My user is eustma@outlook.com<eustma@outlook.com>.
            Please tell me I can do.
            Thanks.

            Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

            This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.
            [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.

            Show
            marcocipriani Marco Cipriani added a comment - Dear Eustaquio, the ticket number is FLUA-1337. Please, in the future keep in CC the ml fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > . Best regards Marco Da: Eustaquio Martin eustma@outlook.com Inviato: mercoledì 15 luglio 2015 12:42 A: Cipriani Marco Oggetto: RE: FIWARE Lab Assistance Thanks for your reply. But I have not received the number of the Associated Jira ticket that you mention De: Cipriani Marco marco2.cipriani@telecomitalia.it Enviado el: miércoles, 15 de julio de 2015 12:04 Para: Eustaquio Martín Morro <eustaquio@softcom.es< eustaquio@softcom.es >> CC: fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Asunto: R: FIWARE Lab Assistance Dear Eustaquio, your request for a Community Account upgrade is currently in evaluation. You should have received the number of the associated Jira ticket and you will receive further updates from us soon. I have just forwarded to the second level support the issue about the access to the Cloud Portal with your account. Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org< fiware-lab-help-bounces@lists.fi-ware.org > fiware-lab-help-bounces@lists.fi-ware.org Per conto di Eustaquio Martín Morro Inviato: martedì 14 luglio 2015 17:35 A: fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Oggetto: [Fiware-lab-help] FIWARE Lab Assistance Hi. I'm trying to access the cloud but can not. In the past I could. Now I want to present a project to an accelerator, but I can not implement my project lab. I've tried to request for a Community Account upgrade, but I have no answer. My user is eustma@outlook.com< eustma@outlook.com >. Please tell me I can do. Thanks. Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente] Rispetta l'ambiente. Non stampare questa mail se non è necessario.
            marcocipriani Marco Cipriani made changes -
            Assignee Alvaro Alonso [ aalonsog ]
            Hide
            Permalink
            marcocipriani Marco Cipriani added a comment -

            Dear Eustaquio,
            your request for a Community Account upgrade is currently in evaluation.
            You should have received the number of the associated Jira ticket and you will receive further updates from us soon.

            I have just forwarded to the second level support the issue about the access to the Cloud Portal with your account.

            Best regards
            Marco

            Show
            marcocipriani Marco Cipriani added a comment - Dear Eustaquio, your request for a Community Account upgrade is currently in evaluation. You should have received the number of the associated Jira ticket and you will receive further updates from us soon. I have just forwarded to the second level support the issue about the access to the Cloud Portal with your account. Best regards Marco
            marcocipriani Marco Cipriani made changes -
            Link This issue relates to FLUA-1337 [ FLUA-1337 ]
            mev Manuel Escriche made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                aalonsog Alvaro Alonso
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: