[HELP-3512] FIWARE.Request.Lab.Karlskrona.Papadopoulos. - JIRA

Details

Dear Support,

Earlier today we stumbled upon a malfunction through SSH-connection for one of our Instances on the "Karlskrona2"-Region.

However, it is possible to view through VNC.

But we would like to keep our connection to the instance through SSH with our Private Key, one of your colleagues provided us.

Can you check on this issue and if possible resolve it, so we can reconnect asap and update our changes to be able to do various of tests?

For information about the instance, please find following attachment "INFO.PNG".

It's a snip of the FIWARE Cloud Portal, with an overview and info of the "broken" Instance.

I hope this provides you enough information to resolve the issue.

Feel free to contact me if more information is needed.

Kind Regards,

Michaël Ambrosi

Tel.:+352 621 682 475

michael.ambrosi@themarketstrust.com

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[Created via e-mail received from: Michael Ambrosi <michael.ambrosi@themarketstrust.com>]