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  1. Help-Desk
  2. HELP-3512

FIWARE.Request.Lab.Karlskrona.Papadopoulos.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear Support,

      Earlier today we stumbled upon a malfunction through SSH-connection for one of our Instances on the "Karlskrona2"-Region.

      However, it is possible to view through VNC.

      But we would like to keep our connection to the instance through SSH with our Private Key, one of your colleagues provided us.

      Can you check on this issue and if possible resolve it, so we can reconnect asap and update our changes to be able to do various of tests?

      For information about the instance, please find following attachment "INFO.PNG".

      It's a snip of the FIWARE Cloud Portal, with an overview and info of the "broken" Instance.

      I hope this provides you enough information to resolve the issue.

      Feel free to contact me if more information is needed.

      Kind Regards,

      Michaƫl Ambrosi

      Tel.:+352 621 682 475

      michael.ambrosi@themarketstrust.com

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Michael Ambrosi <michael.ambrosi@themarketstrust.com>]

        Activity

        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.Papadopoulos. FIWARE.Request.Lab.Karlskrona.Papadopoulos.
        mev Manuel Escriche made changes -
        HD-Node Karlskrona [ 10917 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Papadopoulos FIWARE.Request.Lab.Papadopoulos.
        mev Manuel Escriche made changes -
        BTH Karlskrona Node Helpdesk made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        BTH Karlskrona Node Helpdesk made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        BTH Karlskrona Node Helpdesk made changes -
        Resolution Done [ 10000 ]
        Status Closed [ 6 ] In Progress [ 3 ]
        BTH Karlskrona Node Helpdesk made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        BTH Karlskrona Node Helpdesk made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        BTH Karlskrona Node Helpdesk made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        UPRC PiraeusU Node Helpdesk made changes -
        Assignee Karlskrona Node Helpdesk [ bth ]
        UPRC PiraeusU Node Helpdesk made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            BTH Karlskrona Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: