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  1. Help-Desk
  2. HELP-3065

FIWARE.Request.Tech.Security.IDM-KeyRock.Communityaccount

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None
        • Sender Email:
        • HD-Chapter:
          Security
        • HD-Enabler:
          KeyRock

          Description

          Hi,

          I requested community account upgrade over a week ago (FLUA-597), and
          according to my understanding the resources were allocated. Nevertheless,
          after logging in to FIWARE Lab, when I click Cloud tab, I receive a message
          (screenshot here http://imgur.com/yaoIJNq ) about not being authorized to
          use cloud resources in any project and asking me to apply for community
          account – which I already did.

          This problem also prevents me from knowing my tenant_id.

          I would appreciate your feedback on this issue as soon as possible.

          Best regards,
          Robert Borkowski

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Robert Borkowski <rb@u3d.io>]

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            Daniele Santoro

            Activity

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            danieles Daniele Santoro added a comment -

            Dear,
            Thanks for contacting FIWARE support, I’ve forwarded your request to the right support. We will be back to you as soon as possible.
            Best,
            Daniele

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

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            danieles Daniele Santoro added a comment - Dear, Thanks for contacting FIWARE support, I’ve forwarded your request to the right support. We will be back to you as soon as possible. Best, Daniele _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

              People

              • Assignee:
                aalonsog Alvaro Alonso
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Watchers:
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                Dates

                • Created:
                  Updated:
                  Resolved: