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  1. Help-Desk
  2. HELP-3065

FIWARE.Request.Tech.Security.IDM-KeyRock.Communityaccount

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None
        • Sender Email:
        • HD-Chapter:
          Security
        • HD-Enabler:
          KeyRock

          Description

          Hi,

          I requested community account upgrade over a week ago (FLUA-597), and
          according to my understanding the resources were allocated. Nevertheless,
          after logging in to FIWARE Lab, when I click Cloud tab, I receive a message
          (screenshot here http://imgur.com/yaoIJNq ) about not being authorized to
          use cloud resources in any project and asking me to apply for community
          account – which I already did.

          This problem also prevents me from knowing my tenant_id.

          I would appreciate your feedback on this issue as soon as possible.

          Best regards,
          Robert Borkowski

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Robert Borkowski <rb@u3d.io>]

          1. File
            signature.asc
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            Daniele Santoro

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		17h 18m 1 Alvaro Alonso 22/May/15 11:02 AM
            In Progress In Progress Answered Answered
            		1s 1 Alvaro Alonso 22/May/15 11:02 AM
            Answered Answered Closed Closed
            		1s 1 Alvaro Alonso 22/May/15 11:02 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            mev Manuel Escriche made changes -
            HD-Enabler KeyRock [ 10889 ]
            HD-Chapter Security [ 10841 ]
            mev Manuel Escriche made changes -
            Sender Email rb@u3d.io
            mev Manuel Escriche made changes -
            Summary FIWARE.Request.Lab.Security.IDM-KeyRock.Communityaccount FIWARE.Request.Tech.Security.IDM-KeyRock.Communityaccount
            mev Manuel Escriche made changes -
            Component/s FIWARE-TECH-HELP [ 10278 ]
            Component/s FIWARE-LAB-HELP [ 10279 ]
            aalonsog Alvaro Alonso made changes -
            Summary FIWARE.Request.Lab.Community account and no authorization to use cloud resources? FIWARE.Request.Lab.Security.IDM-KeyRock.Communityaccount
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Community account and no authorization to use cloud resources? FIWARE.Request.Lab.Community account and no authorization to use cloud resources?
            aalonsog Alvaro Alonso made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            aalonsog Alvaro Alonso made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            aalonsog Alvaro Alonso made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            danieles Daniele Santoro made changes -
            Attachment signature.asc [ 15805 ]
            Hide
            Permalink
            danieles Daniele Santoro added a comment -

            Dear,
            Thanks for contacting FIWARE support, I’ve forwarded your request to the right support. We will be back to you as soon as possible.
            Best,
            Daniele

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            danieles Daniele Santoro added a comment - Dear, Thanks for contacting FIWARE support, I’ve forwarded your request to the right support. We will be back to you as soon as possible. Best, Daniele _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            danieles Daniele Santoro made changes -
            Component/s FIWARE-LAB-HELP [ 10279 ]
            danieles Daniele Santoro made changes -
            Field Original Value New Value
            Assignee Alvaro Alonso [ aalonsog ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                aalonsog Alvaro Alonso
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: