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  1. Help-Desk
  2. HELP-2790

FIWARE.Request.Lab.Zurich.FI-Lab Assistance.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Dear FIWARE Lab support,

          I have instances running at Region Zurich for Project "raul-pinto
          cloud". Both instances are "Status: ACTIVE" and "Power State: RUNNING".
          One of the instances has a public IP (160.85.2.61) and I assume Routers
          and Security groups are configured correctly, as I haven't changed them
          recently.

          Since april 25th, this instance is not reachable anymore. No SSH, no
          HTTP (port 3000). I restarted it using FIWARE Lab Web GUI but that
          didn't help.
          Can you point me to what is wrong and how to fix this, please?

          Yours
          Raul Pinto
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Raul Pinto <raul.pinto@graphity.info>]

            Activity

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            ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

            Apologies - we are looking into this right now.

            More soon.

            BR,
            Seán.

            Show
            ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - Apologies - we are looking into this right now. More soon. BR, Seán.
            Hide
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            ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

            User has been contacted directly requesting permission to make changes directly.

            Show
            ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - User has been contacted directly requesting permission to make changes directly.

              People

              • Assignee:
                ZHAW Node Helpdesk Zurich Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Watchers:
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                Dates

                • Created:
                  Updated:
                  Resolved: