Please send the answer to this request to voulkidis@synelixis.com

Dear Artemis,

I am not sure if you have already been re-routed to the owner of the IDM (the UPM). In any case. I put you in direct contact with them (Álvaro Alonso). If the problem is related with WireCloud the contact person is from the UPM, but from a different team.

Best regards,

Miguel
El 20/01/2015 a las 13:52, Artemis Voulkidis escribió:
Hi,

My name is Artemis Voulkidis and I work for the FI-PPP Phase II project FINESCE. In the last few days, we have observed a significant inconvenience regarding the authentication services offered by the global IDM instance. Specifically, we have noticed two abnormal service activity effects. First, Wirecloud authentication is not properly working; if a user is already logged in, then everything is ok. However, if a new login has to be made, then the response from the IDM service to the relevant WireCloud callback url is a 500 error. Moreover, in WP4 we share some services that get authenticated by IDM through the pep-proxy software provided by TID (the managers of these services are CC’ed in this email). Again, during the last few days we have been facing problems with the authentication services.

Has anything changed in the way authentication is handled through the FI-WARE infrastructure, or is this a known, temporal service disruption?

Thank your,
Kind Regards,
Artemis

Hi Artemis,

my name is Alvaro Alonso and I’m in charge of the IdM and on the official PEP-Proxy of Fiware (https://github.com/ging/fi-ware-pep-proxy) I don’t know if this is the one you are using, if not I recommend yo so because is the one with more tests and better integration with the environment.

Regarding WireCloud I cannot help you, please talk with the other team.

Regarding the authentication issues, what is exactly the problem you have? Last week we changed the domain certificates to fewer.org (instead of fi-ware.org). Perhaps you have to update it in your calls to the IdM.

BR
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fiware.org not fewer.org (at least i guess)

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Yes.. sorry, autocorrect matters…
–
Álvaro

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hi,

In any case, if you need support from wirecloud, please go directly to the person appointed as contact point for this GE:

• http://catalogue.fiware.org/enablers/application-mashup-wirecloud (see on the left)

Best regards,

Miguel

El 22/01/2015 a las 10:01, Álvaro Alonso escribió:
Hi Artemis,

my name is Alvaro Alonso and I’m in charge of the IdM and on the official PEP-Proxy of Fiware (https://github.com/ging/fi-ware-pep-proxy) I don’t know if this is the one you are using, if not I recommend yo so because is the one with more tests and better integration with the environment.

Regarding WireCloud I cannot help you, please talk with the other team.

Regarding the authentication issues, what is exactly the problem you have? Last week we changed the domain certificates to fewer.org<http://fewer.org> (instead of fi-ware.org<http://fi-ware.org>). Perhaps you have to update it in your calls to the IdM.

BR
–
Álvaro

El 20 Jan 2015, a las 15:10, MIGUEL CARRILLO PACHECO <miguel.carrillopacheco@telefonica.com<miguel.carrillopacheco@telefonica.com>> escribió:

Dear Artemis,

I am not sure if you have already been re-routed to the owner of the IDM (the UPM). In any case. I put you in direct contact with them (Álvaro Alonso). If the problem is related with WireCloud the contact person is from the UPM, but from a different team.

Best regards,

Miguel
El 20/01/2015 a las 13:52, Artemis Voulkidis escribió:
Hi,

My name is Artemis Voulkidis and I work for the FI-PPP Phase II project FINESCE. In the last few days, we have observed a significant inconvenience regarding the authentication services offered by the global IDM instance. Specifically, we have noticed two abnormal service activity effects. First, Wirecloud authentication is not properly working; if a user is already logged in, then everything is ok. However, if a new login has to be made, then the response from the IDM service to the relevant WireCloud callback url is a 500 error. Moreover, in WP4 we share some services that get authenticated by IDM through the pep-proxy software provided by TID (the managers of these services are CC’ed in this email). Again, during the last few days we have been facing problems with the authentication services.

Has anything changed in the way authentication is handled through the FI-WARE infrastructure, or is this a known, temporal service disruption?

Thank your,
Kind Regards,
Artemis