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  1. Help-Desk
  2. HELP-1603

FIWARE.Request.Lab.Spain.Problem with fiware vm instance.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Fix Version/s: Sprint 4.1.3
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello, I am Jeronimo from Smartaxi, we have a problem with a virtual
      machine instance, it was working two days ago but since yesterday it is in
      SHUT OFF state and we can't switch it on. We tried rebooting and now it is
      stuck in REBOOTING

      Data about the instance:

      Private IP 10.0.3.105
      Public IP 130.206.83.154
      FILAB Account carlos@smartaxi.me

      Thanks

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: =?UTF-8?Q?Jer=C3=B3nimo_Tocado?= <jero@talleria.com>]

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        José Ignacio Carretero Guarde
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        FW External User
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        Activity

        Hide
        ffacca Federico Michele Facca added a comment -

        hi,
        (not sure this is related) but there was a fiber can in the spanish node
        and this disconnected some servers from the lab. jose will be able to reply
        you tomorrow.

        Cheers,
        Federico


        Dr. Federico M. Facca

        CREATE-NET
        Via alla Cascata 56/D
        38123 Povo Trento (Italy)

        T +39 0461 408400 (1669)
        F +39 0461 421157
        M +39 334 6049758
        E federico.facca@create-net.org
        W www.create-net.org

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        ffacca Federico Michele Facca added a comment - hi, (not sure this is related) but there was a fiber can in the spanish node and this disconnected some servers from the lab. jose will be able to reply you tomorrow. Cheers, Federico – Dr. Federico M. Facca CREATE-NET Via alla Cascata 56/D 38123 Povo Trento (Italy) T +39 0461 408400 (1669) F +39 0461 421157 M +39 334 6049758 E federico.facca@create-net.org W www.create-net.org _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        fw.ext.user FW External User added a comment -

        Thank you Federico

        2014-12-15 22:59 GMT+01:00 Federico Michele Facca <

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Thank you Federico 2014-12-15 22:59 GMT+01:00 Federico Michele Facca < _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        That's it Federico. – There is a fiber cut and we are waiting for it to be solved. Hopefully this afternoon.

        Best regards,
        José Ignacio.

        El 16/12/14 a las 00:25, Federico Lopez escribió:
        Thank you Federico

        2014-12-15 22:59 GMT+01:00 Federico Michele Facca <federico.facca@create-net.org<federico.facca@create-net.org>>:
        hi,
        (not sure this is related) but there was a fiber can in the spanish node and this disconnected some servers from the lab. jose will be able to reply you tomorrow.

        Cheers,
        Federico

        On Mon, Dec 15, 2014 at 10:50 PM, Federico Lopez <feloes@gmail.com<feloes@gmail.com>> wrote:
        Jose Ignacio,

        Las peticiones a: http://orion.lab.fi-ware.org:1026/NGSI10/queryContext con estos headers:

        ('Content-type', 'application/json')
        ('Accept', 'application/json')
        ('X-auth-token', u'fyZwKtdGL786-gj1sPEkeVq4js_g5d44b3diXXXXXGgtScNTHRzc6AB0YWon6Zu-wKGpjteddTrbe4q_7q20LQ')

        devuelveN el siguiente error desde hace horas:
        urllib2.URLError: <urlopen error [Errno 113] No route to host>

        ¿puedes ayudarnos?

        GRACIAS

        2014-12-14 13:48 GMT+01:00 JOSE IGNACIO CARRETERO GUARDE <joseignacio.carreteroguarde@telefonica.com<joseignacio.carreteroguarde@telefonica.com>>:
        Dear Jerónimo,

        Sorry for the delay in our answer. Your VM was indeed shutdown and I've rebooted it.

        Best regards,
        José Ignacio.

        El 13/12/14 a las 18:11, Jerónimo Tocado escribió:
        Hello, we are still waiting for a solution or at least a response, we have to show our product at a demo and if this does not work we won't be able to.

        On 10 December 2014 at 15:49, adria <adri@talleria.com<adri@talleria.com>> wrote:
        Do you know anything about my colleague question??

        http://josanme.es/logos_taller-01.png

        Josep Adrià Sansaloni Melis
        Software Developer and Server Manager
        Mov 629229493<tel:629229493>
        adri@talleria.com<adri@talleria.com>

        2014-12-04 14:06 GMT+01:00 Jerónimo Tocado <jero@talleria.com<jero@talleria.com>>:

        Hello, I am Jeronimo from Smartaxi, we have a problem with a virtual machine instance, it was working two days ago but since yesterday it is in SHUT OFF state and we can't switch it on. We tried rebooting and now it is stuck in REBOOTING

        Data about the instance:

        Private IP 10.0.3.105
        Public IP 130.206.83.154
        FILAB Account carlos@smartaxi.me<carlos@smartaxi.me>

        Thanks

        Show
        jicg José Ignacio Carretero Guarde added a comment - That's it Federico. – There is a fiber cut and we are waiting for it to be solved. Hopefully this afternoon. Best regards, José Ignacio. El 16/12/14 a las 00:25, Federico Lopez escribió: Thank you Federico 2014-12-15 22:59 GMT+01:00 Federico Michele Facca <federico.facca@create-net.org< federico.facca@create-net.org >>: hi, (not sure this is related) but there was a fiber can in the spanish node and this disconnected some servers from the lab. jose will be able to reply you tomorrow. Cheers, Federico On Mon, Dec 15, 2014 at 10:50 PM, Federico Lopez <feloes@gmail.com< feloes@gmail.com >> wrote: Jose Ignacio, Las peticiones a: http://orion.lab.fi-ware.org:1026/NGSI10/queryContext con estos headers: ('Content-type', 'application/json') ('Accept', 'application/json') ('X-auth-token', u'fyZwKtdGL786-gj1sPEkeVq4js_g5d44b3diXXXXXGgtScNTHRzc6AB0YWon6Zu-wKGpjteddTrbe4q_7q20LQ') devuelveN el siguiente error desde hace horas: urllib2.URLError: <urlopen error [Errno 113] No route to host> ¿puedes ayudarnos? GRACIAS 2014-12-14 13:48 GMT+01:00 JOSE IGNACIO CARRETERO GUARDE <joseignacio.carreteroguarde@telefonica.com< joseignacio.carreteroguarde@telefonica.com >>: Dear Jerónimo, Sorry for the delay in our answer. Your VM was indeed shutdown and I've rebooted it. Best regards, José Ignacio. El 13/12/14 a las 18:11, Jerónimo Tocado escribió: Hello, we are still waiting for a solution or at least a response, we have to show our product at a demo and if this does not work we won't be able to. On 10 December 2014 at 15:49, adria <adri@talleria.com< adri@talleria.com >> wrote: Do you know anything about my colleague question?? http://josanme.es/logos_taller-01.png Josep Adrià Sansaloni Melis Software Developer and Server Manager Mov 629229493<tel:629229493> adri@talleria.com< adri@talleria.com > 2014-12-04 14:06 GMT+01:00 Jerónimo Tocado <jero@talleria.com< jero@talleria.com >>: Hello, I am Jeronimo from Smartaxi, we have a problem with a virtual machine instance, it was working two days ago but since yesterday it is in SHUT OFF state and we can't switch it on. We tried rebooting and now it is stuck in REBOOTING Data about the instance: Private IP 10.0.3.105 Public IP 130.206.83.154 FILAB Account carlos@smartaxi.me< carlos@smartaxi.me > Thanks
        Hide
        fw.ext.user FW External User added a comment -

        Thank you.

        Fd

        2014-12-16 6:30 GMT+01:00 JOSE IGNACIO CARRETERO GUARDE <

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Thank you. Fd 2014-12-16 6:30 GMT+01:00 JOSE IGNACIO CARRETERO GUARDE < _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        fw.ext.user FW External User added a comment -

        Genial! Gracias.

        J.


        [cid:A3FF8479-7FF3-4EFC-9849-3D06F05AD692@imdea]

        Jesus Contreras
        Business Development Accelerator | EIT ICT Labs
        IMDEA Software Campus Montegancedo, 28223 Pozuelo de Alarcon, Spain
        Telephone +34 91 101 2202 | Mobile +34 639 523 116
        email: jesus.contreras@eitictlabs.eu<jesus.contreras@eitictlabs.eu> | www.eitictlabs.eu<http://www.eitictlabs.eu/>
        Find us on: Facebook<https://www.facebook.com/eitictlabs> | LinkedIn<http://www.linkedin.com/company/eit-ict-labs> | Twitter<https://twitter.com/eitictlabs>

        On 15 Dec 2014, at 19:35, Federico Lopez <feloes@gmail.com<feloes@gmail.com>> wrote:

        Jesus,
        Tenemos la DEMO en marcha, ayer FIWARE solucionó los problemas con el server.

        Fede

        El 15/12/2014 16:21, "Jesus Contreras" <jesus.contreras@eitictlabs.eu<jesus.contreras@eitictlabs.eu>> escribió:
        Hola Federico

        Necesitamos tener una demo funcional de la aplicación para cumplir con las bases del premio de FI-PPP-Liaison.

        Un saludo,
        Jesus.


        <image001.jpg>

        Jesus Contreras
        Business Development Accelerator | EIT ICT Labs
        IMDEA Software Campus Montegancedo, 28223 Pozuelo de Alarcon, Spain
        Telephone +34 91 101 2202<tel:%2B34%2091%20101%202202> | Mobile +34 639 523 116<tel:%2B34%20639%20523%20116>
        email: jesus.contreras@eitictlabs.eu<jesus.contreras@eitictlabs.eu> | www.eitictlabs.eu<http://www.eitictlabs.eu/>
        Find us on: Facebook<https://www.facebook.com/eitictlabs> | LinkedIn<http://www.linkedin.com/company/eit-ict-labs> | Twitter<https://twitter.com/eitictlabs>

        On 13 Dec 2014, at 18:17, Federico Lopez <feloes@gmail.com<feloes@gmail.com>> wrote:

        Jesús,

        Desde el 3 de diciembre nuestra instancia de Smartaxi ha desaparecido y no conseguimos recuperarla ni lanzar nuevos volúmenes.

        Todavía no tenemos solución desde FIWARE.

        De cara a la DEMO del 18 es un problema.

        Federico López

        El 10/12/2014 15:49, "adria" <adri@talleria.com<adri@talleria.com>> escribió:
        Do you know anything about my colleague question??

        http://josanme.es/logos_taller-01.png

        Josep Adrià Sansaloni Melis
        Software Developer and Server Manager
        Mov 629229493<tel:629229493>
        adri@talleria.com<adri@talleria.com>

        2014-12-04 14:06 GMT+01:00 Jerónimo Tocado <jero@talleria.com<jero@talleria.com>>:

        Hello, I am Jeronimo from Smartaxi, we have a problem with a virtual machine instance, it was working two days ago but since yesterday it is in SHUT OFF state and we can't switch it on. We tried rebooting and now it is stuck in REBOOTING

        Data about the instance:

        Private IP 10.0.3.105
        Public IP 130.206.83.154
        FILAB Account carlos@smartaxi.me<carlos@smartaxi.me>

        Thanks

        Show
        fw.ext.user FW External User added a comment - Genial! Gracias. J. – [cid:A3FF8479-7FF3-4EFC-9849-3D06F05AD692@imdea] Jesus Contreras Business Development Accelerator | EIT ICT Labs IMDEA Software Campus Montegancedo, 28223 Pozuelo de Alarcon, Spain Telephone +34 91 101 2202 | Mobile +34 639 523 116 email: jesus.contreras@eitictlabs.eu< jesus.contreras@eitictlabs.eu > | www.eitictlabs.eu< http://www.eitictlabs.eu/ > Find us on: Facebook< https://www.facebook.com/eitictlabs > | LinkedIn< http://www.linkedin.com/company/eit-ict-labs > | Twitter< https://twitter.com/eitictlabs > On 15 Dec 2014, at 19:35, Federico Lopez <feloes@gmail.com< feloes@gmail.com >> wrote: Jesus, Tenemos la DEMO en marcha, ayer FIWARE solucionó los problemas con el server. Fede El 15/12/2014 16:21, "Jesus Contreras" <jesus.contreras@eitictlabs.eu< jesus.contreras@eitictlabs.eu >> escribió: Hola Federico Necesitamos tener una demo funcional de la aplicación para cumplir con las bases del premio de FI-PPP-Liaison. Un saludo, Jesus. – <image001.jpg> Jesus Contreras Business Development Accelerator | EIT ICT Labs IMDEA Software Campus Montegancedo, 28223 Pozuelo de Alarcon, Spain Telephone +34 91 101 2202<tel:%2B34%2091%20101%202202> | Mobile +34 639 523 116<tel:%2B34%20639%20523%20116> email: jesus.contreras@eitictlabs.eu< jesus.contreras@eitictlabs.eu > | www.eitictlabs.eu< http://www.eitictlabs.eu/ > Find us on: Facebook< https://www.facebook.com/eitictlabs > | LinkedIn< http://www.linkedin.com/company/eit-ict-labs > | Twitter< https://twitter.com/eitictlabs > On 13 Dec 2014, at 18:17, Federico Lopez <feloes@gmail.com< feloes@gmail.com >> wrote: Jesús, Desde el 3 de diciembre nuestra instancia de Smartaxi ha desaparecido y no conseguimos recuperarla ni lanzar nuevos volúmenes. Todavía no tenemos solución desde FIWARE. De cara a la DEMO del 18 es un problema. Federico López El 10/12/2014 15:49, "adria" <adri@talleria.com< adri@talleria.com >> escribió: Do you know anything about my colleague question?? http://josanme.es/logos_taller-01.png Josep Adrià Sansaloni Melis Software Developer and Server Manager Mov 629229493<tel:629229493> adri@talleria.com< adri@talleria.com > 2014-12-04 14:06 GMT+01:00 Jerónimo Tocado <jero@talleria.com< jero@talleria.com >>: Hello, I am Jeronimo from Smartaxi, we have a problem with a virtual machine instance, it was working two days ago but since yesterday it is in SHUT OFF state and we can't switch it on. We tried rebooting and now it is stuck in REBOOTING Data about the instance: Private IP 10.0.3.105 Public IP 130.206.83.154 FILAB Account carlos@smartaxi.me< carlos@smartaxi.me > Thanks

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
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            0 Vote for this issue
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            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: