The issue has been emailed:
- Time sent: 03/Jun/19 12:29 PM
- To: fernando.lopez@fiware.org
- with subject: *(
HELP-15862) [Fiware-lab-help] FIWARE Lab *
Hi Fernando,
The reason this user could not access his Fiware Lab account was that it was expired (as a trail user).
For this reason he was deleted from the region of Crete (in 27-4-2019) and as a matter of fact he was disabled as a user.
His VM (agent, 147.27.60.59) still exists but at the moment is suspended.
As I can see now, in 2019-05-29 he became a community user in the region of Crete (we have not received a corresponding request for this and he has not become a community user by us).
Regards,
Spyros.
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Crete Node Helpdesk - Today 1:02 PM
------------------
Dear User,
The reason you could not access your Fiware Lab account was that it was expired (as a trail user).
For this reason you where deleted from the region of Crete (in 27-4-2019) and as a matter of fact you were disabled as a user.
Your VM (agent, 147.27.60.59) still exists but at the moment is suspended.
Regards,
Crete Node Helpdesk Team
------------------------
Issue id: HELP-15862
Description:
Dears,
I cant log in to my fiware lab where i can create VMs and resources and avaialble suddenly everything is gone and I don’t know why ??
Thank you.
__________________________________________________________________________________________
You can get more information about our cookies and privacy policies on the following links:
Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org
To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
https://lists.fiware.org/listinfo/fiware-lab-help
[Created via e-mail received from: Ahmed Fouad <Ahmed_Fouad97@hotmail.com>]
FIWARE Chapter:
FIWARE GEri:
Status: Answered
---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
The issue has been emailed:
HELP-15862) [Fiware-lab-help] FIWARE Lab *Hi Fernando,
The reason this user could not access his Fiware Lab account was that it was expired (as a trail user).
For this reason he was deleted from the region of Crete (in 27-4-2019) and as a matter of fact he was disabled as a user.
His VM (agent, 147.27.60.59) still exists but at the moment is suspended.
As I can see now, in 2019-05-29 he became a community user in the region of Crete (we have not received a corresponding request for this and he has not become a community user by us).
Regards,
Spyros.
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Crete Node Helpdesk - Today 1:02 PM
------------------
Dear User,
The reason you could not access your Fiware Lab account was that it was expired (as a trail user).
For this reason you where deleted from the region of Crete (in 27-4-2019) and as a matter of fact you were disabled as a user.
Your VM (agent, 147.27.60.59) still exists but at the moment is suspended.
Regards,
Crete Node Helpdesk Team
------------------------
Issue id:
HELP-15862Description:
Dears,
I cant log in to my fiware lab where i can create VMs and resources and avaialble suddenly everything is gone and I don’t know why ??
Thank you.
__________________________________________________________________________________________
You can get more information about our cookies and privacy policies on the following links:
Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org
To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
https://lists.fiware.org/listinfo/fiware-lab-help
[Created via e-mail received from: Ahmed Fouad <Ahmed_Fouad97@hotmail.com>]
FIWARE Chapter:
FIWARE GEri:
Status: Answered
---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.