Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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HD-Node:Crete
Description
Dears,
I cant log in to my fiware lab where i can create VMs and resources and avaialble suddenly everything is gone and I don’t know why ??
Thank you.
__________________________________________________________________________________________
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Fiware-lab-help mailing list
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[Created via e-mail received from: Ahmed Fouad <Ahmed_Fouad97@hotmail.com>]
Activity
Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
---|---|---|---|---|---|---|---|---|---|
|
4d 12h 55m | 1 | Crete Node Helpdesk | 03/Jun/19 11:50 AM | |||||
|
31m 9s | 1 | Crete Node Helpdesk | 03/Jun/19 12:21 PM | |||||
|
84d 23h 28m | 1 | Crete Node Helpdesk | 27/Aug/19 11:50 AM |
Fernando Lopez
made changes -
Fix Version/s | 2021 [ 12600 ] |
Backlog Manager
made changes -
Summary | [Fiware-lab-help] FIWARE Lab | FIWARE.Request.Lab.Crete.FIWARE Lab |
Crete Node Helpdesk
made changes -
Resolution | Done [ 10000 ] | |
Status | Answered [ 10104 ] | Closed [ 6 ] |
Crete Node Helpdesk
made changes -
External Participants |
Crete Node Helpdesk
made changes -
Status | In Progress [ 3 ] | Answered [ 10104 ] |
Crete Node Helpdesk
made changes -
Status | Open [ 1 ] | In Progress [ 3 ] |
Fernando Lopez
made changes -
Assignee | Crete Node Helpdesk [ cretenhd ] |
Fernando Lopez
made changes -
HD-Node | Crete [ 10915 ] |
Backlog Manager
made changes -
Field | Original Value | New Value |
---|---|---|
Component/s | FIWARE-LAB-HELP [ 10279 ] |
FW External User
created issue -
The issue has been emailed:
HELP-15862) [Fiware-lab-help] FIWARE Lab *Hi Fernando,
The reason this user could not access his Fiware Lab account was that it was expired (as a trail user).
For this reason he was deleted from the region of Crete (in 27-4-2019) and as a matter of fact he was disabled as a user.
His VM (agent, 147.27.60.59) still exists but at the moment is suspended.
As I can see now, in 2019-05-29 he became a community user in the region of Crete (we have not received a corresponding request for this and he has not become a community user by us).
Regards,
Spyros.
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Crete Node Helpdesk - Today 1:02 PM
------------------
Dear User,
The reason you could not access your Fiware Lab account was that it was expired (as a trail user).
For this reason you where deleted from the region of Crete (in 27-4-2019) and as a matter of fact you were disabled as a user.
Your VM (agent, 147.27.60.59) still exists but at the moment is suspended.
Regards,
Crete Node Helpdesk Team
------------------------
Issue id:
HELP-15862Description:
Dears,
I cant log in to my fiware lab where i can create VMs and resources and avaialble suddenly everything is gone and I don’t know why ??
Thank you.
__________________________________________________________________________________________
You can get more information about our cookies and privacy policies on the following links:
Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org
To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
https://lists.fiware.org/listinfo/fiware-lab-help
[Created via e-mail received from: Ahmed Fouad <Ahmed_Fouad97@hotmail.com>]
FIWARE Chapter:
FIWARE GEri:
Status: Answered
---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.