Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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External Participants:
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HD-Node:Spain
Description
Hi good morning,
Once created a new VM on my environment and when trying to associate a floating IP, I get this error:
Error: External network 38a6b9b6-0ab8-4461-bd03-061f3a861090 is not reachable from subnet da4b671e-087c-4b15-b26c-36288f068fd9. Therefore, cannot associate Port 2291af18-7b00-4e1c-b7ea-67445e118ac0 with a Floating IP.
Error: No ha sido posible asociar la dirección IP 10.1.68.100.
Please, could you check what is the problem, and why this is happening? My cloud is ana.pontual@atos.net<ana.pontual@atos.net
> cloud. The screen shot:
Activity
Hi good morning,
I've just tried your suggestion and I still get the same error, using "node-int-net-01" network:
[cid:image001.jpg@01D47100.FCEF31E0]
Regards,
Ana Luíza Pontual
Research & Innovation
T +34 912148619
F +34 917543252
ana.pontual@atos.net
Albarracín 25
28037 Madrid
Spain
The issue has been emailed:
- Time sent: 01/Nov/18 8:49 AM
- To: ana.pontual@atos.net
- with subject: *(
HELP-14921) [Fiware-tech-help] Problems associating IP *
Dear user,
The image shows that you are trying to use a private IP address which suggests me that the IP was allocated from the pool "federation-ext-net-01" and not from the pool "public-ext-net-01".
Could you check it?
FIWARE Lab team
The issue has been emailed:
HELP-14921) [Fiware-tech-help] Problems associating IP *Dear user,
You are trying to use 3 different networks when you try to deploy your instance. Although there are 3 different networks, the only available to use to get public access is "node-int-net-01" the others are private networks not allowed to be used by normal users.
Try to use only this network and try to allocate a public IP to it.
FIWARE Lab team