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  1. Help-Desk
  2. HELP-14921

FIWARE.Request.Lab.Spain.Problems associating IP

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi good morning,

      Once created a new VM on my environment and when trying to associate a floating IP, I get this error:

      Error: External network 38a6b9b6-0ab8-4461-bd03-061f3a861090 is not reachable from subnet da4b671e-087c-4b15-b26c-36288f068fd9. Therefore, cannot associate Port 2291af18-7b00-4e1c-b7ea-67445e118ac0 with a Floating IP.

      Error: No ha sido posible asociar la dirección IP 10.1.68.100.

      Please, could you check what is the problem, and why this is happening? My cloud is ana.pontual@atos.net<ana.pontual@atos.net> cloud. The screen shot:

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        Activity

        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-tech-help] Problems associating IP FIWARE.Request.Lab.Spain.Problems associating IP
        fla Fernando Lopez made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        fw.ext.user FW External User made changes -
        Attachment image001.jpg [ 65249 ]
        backlogmanager Backlog Manager made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        Component/s FIWARE-TECH-HELP [ 10278 ]
        fla Fernando Lopez made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        fla Fernando Lopez made changes -
        External Participants ana.pontual@atos.net
        fla Fernando Lopez made changes -
        Description Hi good morning,

        Once created a new VM on my environment and when trying to associate a floating IP, I get this error:

        Error: External network 38a6b9b6-0ab8-4461-bd03-061f3a861090 is not reachable from subnet da4b671e-087c-4b15-b26c-36288f068fd9. Therefore, cannot associate Port 2291af18-7b00-4e1c-b7ea-67445e118ac0 with a Floating IP.

        Error: No ha sido posible asociar la dirección IP 10.1.68.100.

        Please, could you check what is the problem, and why this is happening? My cloud is ana.pontual@atos.net<mailto:ana.pontual@atos.net> cloud. The screen shot:

        [cid:image004.jpg@01D4703C.47BBB6A0]

        Thank you!

        Regards,

        Ana Luíza Pontual

        [Description: cid:349045816@01072011-319C]
        Research & Innovation

        T +34 912148619
        F +34 917543252
        ana.pontual@atos.net<mailto:ana.pontual@atos.net>
        Albarracín 25
        28037 Madrid
        Spain

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        [Created via e-mail received from: "Pontual, Ana Luiza" <ana.pontual@atos.net>]
        Hi good morning,

        Once created a new VM on my environment and when trying to associate a floating IP, I get this error:

        Error: External network 38a6b9b6-0ab8-4461-bd03-061f3a861090 is not reachable from subnet da4b671e-087c-4b15-b26c-36288f068fd9. Therefore, cannot associate Port 2291af18-7b00-4e1c-b7ea-67445e118ac0 with a Floating IP.

        Error: No ha sido posible asociar la dirección IP 10.1.68.100.

        Please, could you check what is the problem, and why this is happening? My cloud is ana.pontual@atos.net<mailto:ana.pontual@atos.net> cloud. The screen shot:
        fla Fernando Lopez made changes -
        HD-Node Spain [ 10846 ]
        fla Fernando Lopez made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        jmcantera Jose Manuel Cantera made changes -
        Assignee Jose Manuel Cantera [ jmcantera ] Fernando Lopez [ fla ]
        veronika Veronika Vlnkova made changes -
        Assignee Jose Manuel Cantera [ jmcantera ]
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-TECH-HELP [ 10278 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            fla Fernando Lopez
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: