Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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External Participants:
-
HD-Node:Spain
Description
Hi good morning,
Once created a new VM on my environment and when trying to associate a floating IP, I get this error:
Error: External network 38a6b9b6-0ab8-4461-bd03-061f3a861090 is not reachable from subnet da4b671e-087c-4b15-b26c-36288f068fd9. Therefore, cannot associate Port 2291af18-7b00-4e1c-b7ea-67445e118ac0 with a Floating IP.
Error: No ha sido posible asociar la dirección IP 10.1.68.100.
Please, could you check what is the problem, and why this is happening? My cloud is ana.pontual@atos.net<ana.pontual@atos.net
> cloud. The screen shot:
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
14h 5m | 1 | Fernando Lopez | 31/Oct/18 8:45 AM | |||||
|
3m 21s | 1 | Fernando Lopez | 31/Oct/18 8:49 AM | |||||
|
8d 5h 35m | 1 | Fernando Lopez | 08/Nov/18 2:24 PM |
| Fix Version/s | 2021 [ 12600 ] |
| Summary | [Fiware-tech-help] Problems associating IP | FIWARE.Request.Lab.Spain.Problems associating IP |
| Resolution | Done [ 10000 ] | |
| Status | Answered [ 10104 ] | Closed [ 6 ] |
| Attachment | image001.jpg [ 65249 ] |
Hi good morning,
I've just tried your suggestion and I still get the same error, using "node-int-net-01" network:
[cid:image001.jpg@01D47100.FCEF31E0]
Regards,
Ana Luíza Pontual
Research & Innovation
T +34 912148619
F +34 917543252
ana.pontual@atos.net
Albarracín 25
28037 Madrid
Spain
Show
FW External User
added a comment - Hi good morning,
I've just tried your suggestion and I still get the same error, using "node-int-net-01" network:
[cid:image001.jpg@01D47100.FCEF31E0]
Regards,
Ana Luíza Pontual
Research & Innovation
T +34 912148619
F +34 917543252
ana.pontual@atos.net
Albarracín 25
28037 Madrid
Spain
| Component/s | FIWARE-LAB-HELP [ 10279 ] | |
| Component/s | FIWARE-TECH-HELP [ 10278 ] |
| Status | In Progress [ 3 ] | Answered [ 10104 ] |
| External Participants | ana.pontual@atos.net |
The issue has been emailed:
- Time sent: 31/Oct/18 8:49 AM
- To: ana.pontual@atos.net
- with subject: *(
HELP-14921) [Fiware-tech-help] Problems associating IP *
Dear user,
You are trying to use 3 different networks when you try to deploy your instance. Although there are 3 different networks, the only available to use to get public access is "node-int-net-01" the others are private networks not allowed to be used by normal users.
Try to use only this network and try to allocate a public IP to it.
FIWARE Lab team
Show
Fernando Lopez
added a comment - The issue has been emailed:
Time sent: 31/Oct/18 8:49 AM
To: ana.pontual@atos.net
with subject: *( HELP-14921 ) [Fiware-tech-help] Problems associating IP *
Dear user,
You are trying to use 3 different networks when you try to deploy your instance. Although there are 3 different networks, the only available to use to get public access is "node-int-net-01" the others are private networks not allowed to be used by normal users.
Try to use only this network and try to allocate a public IP to it.
FIWARE Lab team
| Description |
Hi good morning,
Once created a new VM on my environment and when trying to associate a floating IP, I get this error: Error: External network 38a6b9b6-0ab8-4461-bd03-061f3a861090 is not reachable from subnet da4b671e-087c-4b15-b26c-36288f068fd9. Therefore, cannot associate Port 2291af18-7b00-4e1c-b7ea-67445e118ac0 with a Floating IP. Error: No ha sido posible asociar la dirección IP 10.1.68.100. Please, could you check what is the problem, and why this is happening? My cloud is ana.pontual@atos.net<mailto:ana.pontual@atos.net> cloud. The screen shot: [cid:image004.jpg@01D4703C.47BBB6A0] Thank you! Regards, Ana Luíza Pontual [Description: cid:349045816@01072011-319C] Research & Innovation T +34 912148619 F +34 917543252 ana.pontual@atos.net<mailto:ana.pontual@atos.net> Albarracín 25 28037 Madrid Spain [signature-1] This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted. Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional. Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje. Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes. Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus. __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-tech-help mailing list Fiware-tech-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-tech-help [Created via e-mail received from: "Pontual, Ana Luiza" <ana.pontual@atos.net>] |
Hi good morning,
Once created a new VM on my environment and when trying to associate a floating IP, I get this error: Error: External network 38a6b9b6-0ab8-4461-bd03-061f3a861090 is not reachable from subnet da4b671e-087c-4b15-b26c-36288f068fd9. Therefore, cannot associate Port 2291af18-7b00-4e1c-b7ea-67445e118ac0 with a Floating IP. Error: No ha sido posible asociar la dirección IP 10.1.68.100. Please, could you check what is the problem, and why this is happening? My cloud is ana.pontual@atos.net<mailto:ana.pontual@atos.net> cloud. The screen shot: |
| HD-Node | Spain [ 10846 ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Assignee | Jose Manuel Cantera [ jmcantera ] | Fernando Lopez [ fla ] |
| Assignee | Jose Manuel Cantera [ jmcantera ] |
| Field | Original Value | New Value |
|---|---|---|
| Component/s | FIWARE-TECH-HELP [ 10278 ] |
The issue has been emailed:
HELP-14921) [Fiware-tech-help] Problems associating IP *Dear user,
The image shows that you are trying to use a private IP address which suggests me that the IP was allocated from the pool "federation-ext-net-01" and not from the pool "public-ext-net-01".
Could you check it?
FIWARE Lab team