Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Hi,
I have been trying to access to one of my instances but it was imposible. I tried several things: restart it, disassociate floating IP, associate it, … but nothing worked. Now it is running and I’m trying to ping it and it is also impossible. I have already tried to connect to it by ssh (Ubuntu) and PuTTy (Windows) but none of them works.
I don’t use it since last june, and back then nothing of this happens.
Hope you can find a solution.
Instance name that presents these problems is “SYSTEM”.
Thanks and regards!
__________________________________________________________________________________________
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Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org
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[Created via e-mail received from: David Corral Plaza <davidcorralp94@gmail.com>]
Activity
Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
---|---|---|---|---|---|---|---|---|---|
|
21h 7m | 1 | José Ignacio Carretero Guarde | 05/Dec/17 5:30 PM | |||||
|
2s | 1 | José Ignacio Carretero Guarde | 05/Dec/17 5:30 PM | |||||
|
2s | 1 | José Ignacio Carretero Guarde | 05/Dec/17 5:30 PM |
Fix Version/s | 2021 [ 12600 ] |
Summary | FIWARE.Request.Lab.FIWARE Lab Assistance. | FIWARE.Request.Lab.Spain.FIWARE Lab Assistance. |
HD-Node | Spain [ 10846 ] |
Comment |
[ Comment by jira-help-desk@jira.fiware.org : Spam detection software, running on the system "fiware-forge-01", has identified this incoming email as possible spam. The original message has been attached to this so you can view it (if it isn't spam) or label similar future email. If you have any questions, see the administrator of that system for details. Content preview: [ https://jira.fiware.org/browse/HELP-13005?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] FW External User updated [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [...] Content analysis details: (6.1 points, 4.5 required) pts rule name description ---- ---------------------- -------------------------------------------------- 1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist [URIs: latedeliver.com] 2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist [URIs: latedeliver.com] 0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1 3.8 HELO_LOCALHOST HELO_LOCALHOST -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] ] |
Comment |
[ Comment by jira-help-desk@jira.fiware.org : Spam detection software, running on the system "fiware-forge-01", has identified this incoming email as possible spam. The original message has been attached to this so you can view it (if it isn't spam) or label similar future email. If you have any questions, see the administrator of that system for details. Content preview: [ https://jira.fiware.org/browse/HELP-13005?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] FW External User updated [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [...] Content analysis details: (6.9 points, 4.5 required) pts rule name description ---- ---------------------- -------------------------------------------------- 1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist [URIs: latedeliver.com] 2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist [URIs: latedeliver.com] 0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1 3.8 HELO_LOCALHOST HELO_LOCALHOST -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.8 RDNS_NONE Delivered to internal network by a host with no rDNS ] |
Comment |
[ Comment by jira-help-desk@jira.fiware.org : Spam detection software, running on the system "fiware-forge-01", has identified this incoming email as possible spam. The original message has been attached to this so you can view it (if it isn't spam) or label similar future email. If you have any questions, see the administrator of that system for details. Content preview: [ https://jira.fiware.org/browse/HELP-13005?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] FW External User updated (HELP-13082) [SPAM] Website Job Application > > > Key: https://jira.fiware.org/browse/HELP-13005 > Project: Help-Desk > Issue Type: extRequest > Reporter: FW External User > Attachments: [FIWARE-JIRA] ( [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application, [FIWARE-JIRA] (HELP-13082) [Fiware-general-help] [SPAM] Website Job Application > > > Spam detection software, running on the system "fiware-forge-01", has > identified this incoming email as possible spam. The original message > has been attached to this so you can view it (if it isn't spam) or label > similar future email. If you have any questions, see > the administrator of that system for details. > Content preview: [ https://jira.fiware.org/browse/HELP-13082?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel > ] FW External User updated HELP-13082: Attachment: [FIWARE-JIRA] (HELP-13082) > [Fiware-general-help] [SPAM] Website Job Application [...] > Content analysis details: (6.1 points, 4.5 required) > pts rule name description > ---- > 1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist > [URIs: latedeliver.com] > 2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist > [URIs: latedeliver.com] > 0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1 > 3.8 HELO_LOCALHOST HELO_LOCALHOST > -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% > [score: 0.0000] > > You can get more information about our cookies and privacy policies on the following links: > - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy > - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE > Fiware-general-help mailing list > [...] Content analysis details: (6.9 points, 4.5 required) pts rule name description ---- ---------------------- -------------------------------------------------- 1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist [URIs: latedeliver.com] 2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist [URIs: latedeliver.com] 0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1 3.8 HELO_LOCALHOST HELO_LOCALHOST -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.8 RDNS_NONE Delivered to internal network by a host with no rDNS ] |
Comment |
[ Comment by jira-help-desk@jira.fiware.org : Spam detection software, running on the system "fiware-forge-01", has identified this incoming email as possible spam. The original message has been attached to this so you can view it (if it isn't spam) or label similar future email. If you have any questions, see the administrator of that system for details. Content preview: [ https://jira.fiware.org/browse/HELP-13005?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] FW External User updated (HELP-13082) [SPAM] Website Job Application > > > Key: https://jira.fiware.org/browse/HELP-13005 > Project: Help-Desk > Issue Type: extRequest > Reporter: FW External User > Attachments: [FIWARE-JIRA] (HELP-13082) [Fiware-general-help] [SPAM] Website Job Application > > > Spam detection software, running on the system "fiware-forge-01", has > identified this incoming email as possible spam. The original message > has been attached to this so you can view it (if it isn't spam) or label > similar future email. If you have any questions, see > the administrator of that system for details. > Content preview: [ https://jira.fiware.org/browse/HELP-13082?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel > ] FW External User updated HELP-13082: Attachment: [FIWARE-JIRA] (HELP-13082) > [Fiware-general-help] [SPAM] Website Job Application [...] > Content analysis details: (6.1 points, 4.5 required) > pts rule name description > ---- > 1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist > [URIs: latedeliver.com] > 2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist > [URIs: latedeliver.com] > 0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1 > 3.8 HELO_LOCALHOST HELO_LOCALHOST > -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% > [score: 0.0000] > > You can get more information about our cookies and privacy policies on the following links: > - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy > - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE > Fiware-general-help mailing list > Fiware-general-help@lists.fiware.org > https://lists.fiware.org/listinfo/fiware-general-help > [Created via e-mail received [...] Content analysis details: (6.9 points, 4.5 required) pts rule name description ---- ---------------------- -------------------------------------------------- 1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist [URIs: latedeliver.com] 2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist [URIs: latedeliver.com] 0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1 3.8 HELO_LOCALHOST HELO_LOCALHOST -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.8 RDNS_NONE Delivered to internal network by a host with no rDNS ] |
Attachment |
[FIWARE-JIRA] ( |
Attachment |
[FIWARE-JIRA] ( |
Attachment |
[FIWARE-JIRA] ( |
Attachment | [FIWARE-JIRA] (HELP-13005) FIWARE.Request.Lab.FIWARE Lab Assistance. [ 62966 ] |
Attachment | [FIWARE-JIRA] (HELP-13005) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 62956 ] |
Attachment | [FIWARE-JIRA] (HELP-13005) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 62955 ] |
Attachment | [FIWARE-JIRA] (HELP-13005) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 61224 ] |
Summary | [Fiware-lab-help] FIWARE Lab Assistance | FIWARE.Request.Lab.FIWARE Lab Assistance. |
Resolution | Done [ 10000 ] | |
Status | Answered [ 10104 ] | Closed [ 6 ] |
Status | In Progress [ 3 ] | Answered [ 10104 ] |
Status | Open [ 1 ] | In Progress [ 3 ] |
Assignee | José Ignacio Carretero Guarde [ jicg ] |
Field | Original Value | New Value |
---|---|---|
Component/s | FIWARE-LAB-HELP [ 10279 ] |
Comment by davidcorralp94@gmail.com :
Hello,
Thank you for your help and work, I just tried and it worked.
Regards!
De: Help-Desk
Enviado: martes, 5 de diciembre de 2017 17:25
Para: davidcorralp94@gmail.com
Asunto: [FIWARE-JIRA] (
HELP-13005) [Fiware-lab-help] FIWARE Lab AssistanceFrom FIWARE JIRA - Main Help Desk ----
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Comments:
José Ignacio Carretero Guarde - Today 5:24 PM
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Ok, it seems the problem was the weird fact that the VM had 2 ports in the same network. You can access now the VM using the public IP.
Regards,
José Ignacio
FW External User - Today 9:26 AM
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Comment by davidcorralp94@gmail.com :
Hi,
Thanks for the answer. I checked the security rules defined but I have a lot of them as you can see in this picture: https://i.gyazo.com/2ffbfac94844aa3e720c5fdf9073c7c4.png
I also just tried to change the security group of the instance to another one that only has the default security rules: (any/any for IPv4 and IPv6) and it didn’t work neither.
What could be?
–
David Corral Plaza
PhD Student
Escuela Superior de Ingeniería
Universidad de Cádiz
De: Help-Desk
Enviado: martes, 5 de diciembre de 2017 9:10
Para: davidcorralp94@gmail.com
Asunto: [FIWARE-JIRA] (
HELP-13005) [Fiware-lab-help] FIWARE Lab AssistanceFrom FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
José Ignacio Carretero Guarde - Today 9:09 AM
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You don't have any security rule, so you should define the needed security rules. All of your security rules are empty, so, you won't be able to access your VM. – Although I can see you managed to have 2 ports in the same network and that's a weird.
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Issue id:
HELP-13005Description:
Hi,
I have been trying to access to one of my instances but it was imposible. I tried several things: restart it, disassociate floating IP, associate it, … but nothing worked. Now it is running and I’m trying to ping it and it is also impossible. I have already tried to connect to it by ssh (Ubuntu) and PuTTy (Windows) but none of them works.
I don’t use it since last june, and back then nothing of this happens.
Hope you can find a solution.
Instance name that presents these problems is “SYSTEM”.
Thanks and regards!
José Ignacio Carretero Guarde - Today 9:09 AM
------------------
You don't have any security rule, so you should define the needed security rules. All of your security rules are empty, so, you won't be able to access your VM. – Although I can see you managed to have 2 ports in the same network and that's a weird.
------------------------
Issue id:
HELP-13005Description:
Hi,
I have been trying to access to one of my instances but it was imposible. I tried several things: restart it, disassociate floating IP, associate it, … but nothing worked. Now it is running and I’m trying to ping it and it is also impossible. I have already tried to connect to it by ssh (Ubuntu) and PuTTy (Windows) but none of them works.
I don’t use it since last june, and back then nothing of this happens.
Hope you can find a solution.
Instance name that presents these problems is “SYSTEM”.
Thanks and regards!