You don't have any security rule, so you should define the needed security rules. All of your security rules are empty, so, you won't be able to access your VM. – Although I can see you managed to have 2 ports in the same network and that's a weird.

Comment by davidcorralp94@gmail.com :

Hi,

Thanks for the answer. I checked the security rules defined but I have a lot of them as you can see in this picture: https://i.gyazo.com/2ffbfac94844aa3e720c5fdf9073c7c4.png

I also just tried to change the security group of the instance to another one that only has the default security rules: (any/any for IPv4 and IPv6) and it didn’t work neither.

What could be?

–
David Corral Plaza
PhD Student

Escuela Superior de Ingeniería
Universidad de Cádiz

De: Help-Desk
Enviado: martes, 5 de diciembre de 2017 9:10
Para: davidcorralp94@gmail.com
Asunto: [FIWARE-JIRA] (HELP-13005) [Fiware-lab-help] FIWARE Lab Assistance

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

José Ignacio Carretero Guarde - Today 9:09 AM
------------------
You don't have any security rule, so you should define the needed security rules. All of your security rules are empty, so, you won't be able to access your VM. – Although I can see you managed to have 2 ports in the same network and that's a weird.

------------------------
Issue id: HELP-13005
Description:
Hi,

I have been trying to access to one of my instances but it was imposible. I tried several things: restart it, disassociate floating IP, associate it, … but nothing worked. Now it is running and I’m trying to ping it and it is also impossible. I have already tried to connect to it by ssh (Ubuntu) and PuTTy (Windows) but none of them works.

I don’t use it since last june, and back then nothing of this happens.

Hope you can find a solution.

Instance name that presents these problems is “SYSTEM”.

Thanks and regards!

Ok, it seems the problem was the weird fact that the VM had 2 ports in the same network. You can access now the VM using the public IP.

Regards,
José Ignacio

Comment by davidcorralp94@gmail.com :

Hello,

Thank you for your help and work, I just tried and it worked.

Regards!

De: Help-Desk
Enviado: martes, 5 de diciembre de 2017 17:25
Para: davidcorralp94@gmail.com
Asunto: [FIWARE-JIRA] (HELP-13005) [Fiware-lab-help] FIWARE Lab Assistance

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

José Ignacio Carretero Guarde - Today 5:24 PM
------------------
Ok, it seems the problem was the weird fact that the VM had 2 ports in the same network. You can access now the VM using the public IP.

Regards,
José Ignacio

FW External User - Today 9:26 AM
------------------
Comment by davidcorralp94@gmail.com :

Hi,

Thanks for the answer. I checked the security rules defined but I have a lot of them as you can see in this picture: https://i.gyazo.com/2ffbfac94844aa3e720c5fdf9073c7c4.png

I also just tried to change the security group of the instance to another one that only has the default security rules: (any/any for IPv4 and IPv6) and it didn’t work neither.

What could be?

–
David Corral Plaza
PhD Student

Escuela Superior de Ingeniería
Universidad de Cádiz

De: Help-Desk
Enviado: martes, 5 de diciembre de 2017 9:10
Para: davidcorralp94@gmail.com
Asunto: [FIWARE-JIRA] (HELP-13005) [Fiware-lab-help] FIWARE Lab Assistance

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

José Ignacio Carretero Guarde - Today 9:09 AM
------------------
You don't have any security rule, so you should define the needed security rules. All of your security rules are empty, so, you won't be able to access your VM. – Although I can see you managed to have 2 ports in the same network and that's a weird.

------------------------
Issue id: HELP-13005
Description:
Hi,

I have been trying to access to one of my instances but it was imposible. I tried several things: restart it, disassociate floating IP, associate it, … but nothing worked. Now it is running and I’m trying to ping it and it is also impossible. I have already tried to connect to it by ssh (Ubuntu) and PuTTy (Windows) but none of them works.

I don’t use it since last june, and back then nothing of this happens.

Hope you can find a solution.

Instance name that presents these problems is “SYSTEM”.

Thanks and regards!

José Ignacio Carretero Guarde - Today 9:09 AM
------------------
You don't have any security rule, so you should define the needed security rules. All of your security rules are empty, so, you won't be able to access your VM. – Although I can see you managed to have 2 ports in the same network and that's a weird.

------------------------
Issue id: HELP-13005
Description:
Hi,

I have been trying to access to one of my instances but it was imposible. I tried several things: restart it, disassociate floating IP, associate it, … but nothing worked. Now it is running and I’m trying to ping it and it is also impossible. I have already tried to connect to it by ssh (Ubuntu) and PuTTy (Windows) but none of them works.

I don’t use it since last june, and back then nothing of this happens.

Hope you can find a solution.

Instance name that presents these problems is “SYSTEM”.

Thanks and regards!