Hello!

Here's the information regarding the two issues:

Farmbella- https://jira.fiware.org/browse/HELP-5199 - currently
unresolved, Valentin Naumov cannot access the community account for
FARMBRELLA project.

MYFARM - https://jira.fiware.org/browse/HELP-4888 - already resolved, our
VMs were transferred successfully to the Budapest2 node.

Best regards,
–
Tanya Peneva
Accountant - Nemetschek OOD Bulgaria

www.nemetschek.bg | e-mail: TPeneva@nemetschek.bg | office:
+359-2-4210-988 | mobile: +359-886-464744

DISCLAIMER: Confidential. Dissemination, distribution or copying of this
e-mail is prohibited. If you have received this e-mail in error, please
notify the sender by replying to this message and delete it immediately.
Nemetschek OOD shall not be liable for the message if altered, changed or
falsified.

P Please consider the impact on the environment before printing this
e-mail

From: "Chulani, Ilknur" <ilknur.chulani@atos.net>
To: "tpeneva@centermine.com" <tpeneva@centermine.com>,
"tpeneva@centermine.com" <tpeneva@centermine.com>
Cc: "Fiware-fractals-coaching@lists.fiware.org"
<Fiware-fractals-coaching@lists.fiware.org>
Date: 17.11.2015 16:14
Subject: Your response required

Dear Tanya,

I am contacting you regarding the FIWARE Lab related requests you have
made for MyFARM and Farmbella projects.

We have opened several tickets for these issues. , here are the summary
tickets:

Farmbella- https://jira.fiware.org/browse/HELP-5199

MYFARM - https://jira.fiware.org/browse/HELP-4888

Both tickets are awaiting responses from you. Could you kindly take a look
and let us know if your problems are solved? Or let us know the exact
error you are getting etc. if you still have issues?

Thanks in advance,

ilknur

İlknur Chulani

Technical Lead
Research & Innovation
ilknur.chulani@atos.net

T +90 212 286 4666
ITU ARI-2 Teknokent B Blok K4
34398 Maslak, Istanbul, Turkey

www.atosresearch.eu
www.atos.net

Bu mesaj ve ekleri gönderilen kiþiye özeldir ve gizli bilgiler içerebilir.
Eðer mesajýn gönderilmek istendiði kiþi deðilseniz lütfen kopyalamayýnýz,
baþkalarýna göndermeyiniz ve göndericiyi bilgilendiriniz. Internet
üzerinden gönderilen mesajlarýn güvenli ve hatasýz olduðunun garantisi
olmadýðýndan Atos grubu mesajýn içeriðinden sorumlu tutulamaz.
Göndericinin bilgisayarý anti-virüs sistemleri tarafýndan taranmaktadýr,
ancak yine de mesajýn virüs içermediði garanti edilemez ve gönderici,
meydana gelebilecek zararlardan sorumlu tutulamaz.

This e-mail and the documents attached are confidential and intended
solely for the addressee; it may also be privileged. If you receive this
e-mail in error, please notify the sender immediately and destroy it. As
its integrity cannot be secured on the Internet, the Atos group liability
cannot be triggered for the message content. Although the sender endeavors
to maintain a computer virus-free network, the sender does not warrant
that this transmission is virus-free and will not be liable for any
damages resulting from any virus transmitted.

Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-fractals-coaching@lists.fiware.org) instead of the old one.

Thank you very much Tania for your response. Could you give us some details regarding the issue for Farmbella?

The Spain node team has added him to your Budapest community account, but what is the error you are getting? Does he get any messages? Or does he see no resources, etc.?

Can you send us screenshots of what he is seeing when he logs in?

Thanks,

ilknur

From: Tania Peneva TPeneva@nemetschek.bg
Sent: Tuesday, November 17, 2015 4:20 PM
To: Chulani, Ilknur
Cc: Fiware-fractals-coaching@lists.fiware.org; tpeneva@centermine.com
Subject: Re: Your response required

Hello!

Here's the information regarding the two issues:

• Farmbella- https://jira.fiware.org/browse/HELP-5199 - currently unresolved, Valentin Naumov cannot access the community account for FARMBRELLA project.
  *

• MYFARM - https://jira.fiware.org/browse/HELP-4888 - already resolved, our VMs were transferred successfully to the Budapest2 node.
  *
  Best regards,
  –
  Tanya Peneva
  Accountant - Nemetschek OOD Bulgaria

www.nemetschek.bg | e-mail: TPeneva@nemetschek.bg<TPeneva@nemetschek.bg> | office: +359-2-4210-988 | mobile: +359-886-464744

Closing this ticket,

As HELP-4888 is resolved and HELP-5199 is being dealt with separately.