Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Budapest
Description
Dear fiware support,
we have been using the fiware cloud services as community users. All
worked fine for almost a year, but now, we cannot find any of our
servers in dasboard and also we cannot access any of our servers. What
is going on please? We run 2 instances, but none of it is accessible for
more than 2 weeks.
Our account is registered to my email: oldrich.kucina@claimair.com
Thank you for response.
Best regards,
Oldrich from Claimair team.
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[Created via e-mail received from: =?UTF-8?Q?Old=c5=99ich_Ku=c4=8dina?= <oldrich.kucina@claimair.com>]
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The issue has been emailed:
HELP-9488) [Fiware-lab-help] FIWARE Lab Assistance *Dear Oldrich,
Sorry for the inconvenience! Budapest2 node is currently down due to unexpeced maintencance caused by a hardware failure. Hopefully, the node can get back to normal operation by next Monday.
Best regards,
Sandor
On behalf of Budapest node