Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Budapest
Description
Dear fiware support,
we have been using the fiware cloud services as community users. All
worked fine for almost a year, but now, we cannot find any of our
servers in dasboard and also we cannot access any of our servers. What
is going on please? We run 2 instances, but none of it is accessible for
more than 2 weeks.
Our account is registered to my email: oldrich.kucina@claimair.com
Thank you for response.
Best regards,
Oldrich from Claimair team.
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[Created via e-mail received from: =?UTF-8?Q?Old=c5=99ich_Ku=c4=8dina?= <oldrich.kucina@claimair.com>]
Activity
Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
---|---|---|---|---|---|---|---|---|---|
|
7d 5h 25m | 1 | Budapest Node Helpdesk | 12/Jun/17 10:20 PM | |||||
|
87d 6h 54m | 1 | Budapest Node Helpdesk | 08/Sep/17 5:14 AM | |||||
|
3s | 1 | Budapest Node Helpdesk | 08/Sep/17 5:14 AM |
Fix Version/s | 2021 [ 12600 ] |
Summary | [Fiware-lab-help] FIWARE Lab Assistance | FIWARE.Request.Lab.Budapest.FIWARE Lab Assistance |
Resolution | Done [ 10000 ] | |
Status | Answered [ 10104 ] | Closed [ 6 ] |
Status | In Progress [ 3 ] | Answered [ 10104 ] |
Status | Open [ 1 ] | In Progress [ 3 ] |
HD-Node | Budapest [ 10911 ] |
Assignee | Fernando Lopez [ fla ] | Budapest Node Helpdesk [ wigner ] |
Assignee | Fernando Lopez [ fla ] |
Field | Original Value | New Value |
---|---|---|
Component/s | FIWARE-LAB-HELP [ 10279 ] |
The issue has been emailed:
HELP-9488) [Fiware-lab-help] FIWARE Lab Assistance *Dear Oldrich,
Sorry for the inconvenience! Budapest2 node is currently down due to unexpeced maintencance caused by a hardware failure. Hopefully, the node can get back to normal operation by next Monday.
Best regards,
Sandor
On behalf of Budapest node